Data Entry Customer Service
Resume:
Michael Phillip Jacobs, III
Pittsburgh, PA 15212
OBJECTIVE
Organized, detail oriented individual seeking a position with a fully established company.
EDUCATION
Cornell Educational Center
Coraopolis, Pennsylvania 15108
Studies: Academic, Accounting and Business
Diploma 1982
EMPLOYMENT HISTORY
Lead Help Desk Analyst:
Ohio Valley Hospital
25 Heckel Road
McKees Rocks, Pennsylvania 15136
1988 – July 2019
*User access for all users in Meditech system, hospital email, Form printing access, Network Active directory access, doctor dictation system access.
*Manages, Processes and responds to on campus user's as well as off site user's requests and resolves computer related problems produced through the Help Desk line and Fresh Service ticketing system.
*Perform daily Admissions/Billing and Receivables batch/claims/reports processing.
*Creates electronic transfer of file to FTP server for permanent storage, verify that all files are retained on server.
*Performs daily data entry of patient charges.
*Daily data entry of diagnosis codes into patient abstract module.
*Performs weekly download of patient statement files for electronic transmission.
*Payroll functions including printing of direct deposit slips, pay checks and all reports associated with payroll biweekly and quarterly processing.
*Abstracting reporting for Pharmacy, Case Management, ARU, Critical Care, Medical Records departments
*Physician Accreditation reporting and Period End Production.
*Maintains a current inventory of computer equipment.
*Provides inventory control of paper, labels, printer ribbons and other office supplies.
*Replaces faulty equipment and follows though with equipment to be sent out for repair.
*Maintains and updates all logs used in daily, monthly productions.
*Performs any other tasks as assigned.
Co-Owner:
Briar Rose Soy Candles and Gifts (Retail Gift Shop)
5994A Steubenville Pike
McKees Rocks, Pennsylvania 15136
November 2004 to July 2006 *All store function
OTHER SKILLS
Meditech Main Frame, Customer Service, Internet, Windows 3.1, 95, 98.2000,NT, XP, Vista, Win7, 10, Lotus Notes, Outlook, Microsoft Word Perfect, Microsoft Office, Print Shop, and Various other applications including, Fresh Service Ticket system, Form Fast, Active Directory, Remote Desktop, Citrix,KeePass, Core FTP, MModal Dictation
CURRENT SALARY
38,000-40,000
REFERENCES
Furnished upon request.
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