Corporate Communications Specialist

Carla Duarte Fairfield, CT ***** 650-***-**** *******************@*****.***

PROFILE

As a highly effective professional communicator, I pride myself in my ability to build sincere and lasting relationships with a varied network of clients and colleagues. I am most gratified working in a collegial, fast-paced environment with smart and dedicated team of contributors. I invest myself personally and enthusiastically in organizations to support positive change with great results. RELEVANT SKILLS

20+ years’ experience working with large, global, matrixed organizations

Able to quickly learn about a variety of complex industries and translate technical data into easy-to-understand content

Effectively collaborate and work at multiple levels of the organization, including executive and functional leaders, managers, IT technologists, fellow communicators, and colleagues

Develop and execute strategically sound, results-driven internal communications activities and execution to drive business goals and objectives and increase engagement

Strong writing, editing, verbal communication, listening and interpersonal skills; advanced knowledge of social media and web/digital technologies PROFESSIONAL EXPERIENCE

Tronox Limited, Stamford, CT

DIRECTOR, CORPORATE COMMUNICATIONS — July 2016-present Develop and implement strategic communications plans to advance the company’s business objectives and industry position. Conceive and lead internal communications programs and initiatives for a global workforce of more than 4,000. Counsel executives on the development of presentations and speeches. Collaborate with functional leadership (HR, SHE, Finance) in the development of companywide initiatives. Produce press releases, presentations, and annual reports. Develop, manage and evaluate the company's internal communications to provide employees and leaders with consistent and timely updates across varied channels, including the intranet and other digital communications, quarterly newsletters, videos and presentations. Partner with corporate IT to identify and integrate technology to increase the impact and timeliness of communications, including the selection and implementation of a new cloud-based intranet platform and overhaul of the corporate website. Member of integration team preparing for acquisition of major industry competitor. MossWarner Communications, Trumbull, CT

ACCOUNT MANAGER — Mar 2013-June 2016

Served as lead client contact on several global accounts including Mars, Goodyear, and Cox Enterprises. Wrote creative briefs, conducted kickoff meetings; managed creative staff and contractors to develop videos, presentations, internal communications programs and produced global leadership meetings. Recognized as a consistent top-performer, specializing in turning around at-risk client relationships, and helping to grow and shape the agency. Digitas, New York, NY

MANAGER, PROJECT MANAGEMENT — June 2012 - Feb 2013 Developed project budgets and plans, created staffing models and oversaw development of online advertising, digital marketing initiatives, sales videos, and mobile applications for health insurance client Aetna. Managed and developed junior staff.

Independent Marketing & Communication Project/Account Manager — 2002-2012 INTERIM ACCOUNT DIRECTOR, Pappas MacDonnell — Dec 2011-April 2012 Worked with Fortune 100 clients to develop strategic marketing and communications programs, including online advertising, direct mail, sales support and training, identity and brand development, and annual reports.

COMMUNICATIONS CONSULTANT, XL Communications — Jul 2011-Nov 2011 Served global clients to support employee understanding of benefits and compensation by developing internal benefits communications reflecting key messaging and changes to plans for Open Enrollment and Total Compensation Statements; develop employee program branding and conduct focus groups.

MANAGER, CONSULTING SERVICES, Pro-Partners Staffing — Dec 2010-Mar 2011 Developed brand messaging for start-up phase of professional staffing company, including development of website and sales/marketing materials. Carla Duarte Fairfield, CT 06824 650-***-**** *******************@*****.*** Page 2

Berlin Communications, Palo Alto, CA

ACCOUNT MANAGER — 2000-2002

Supported global business consulting clients, including several divisions of KPMG Consulting, by managing print advertising, developing marketing / collateral materials and annual reports. Independent Consultant, Online Learning, San Carlos, CA — 1999-2000 Consulted independently to variety of clients, including Cisco Systems, to support early stage development of emerging online learning initiatives; conducted industry research regarding competitive feature offerings and best-in-class methodologies. DigitalThink, San Francisco, CA

ONLINE COURSE DEVELOPER — 1998-1999

Worked with subject matter experts to develop interactive online technology courses using proprietary systems. Supported development of junior staff and initiated internal taskforce to streamline processes. Oracle Corporation, Redwood Shores, CA

CONSULTANT — 1997-1998

Supported international rollout of new Online Learning Application, by developing and maintaining technical and user documentation. Developed and delivered training to internal audiences and consulted and trained early adopter clients.

HR IT PROGRAM DEVELOPER — 1995-1997

Lead Human Resources IT team in design, development and launch of first corporate intranet, including online benefits enrollment system, performance evaluation system, and online employee handbook.

INTERNAL AND NEW HIRE TRAINING MANAGER — 1993-1995 Planned and managed training delivered to 200+ Applications Division employees. Developed curricula and led the execution of residential new hire boot camp training sessions for university recruits, including classroom facilitation. Developed and delivered monthly new hire training sessions for experienced hires.

MARKETING MANAGER —1990-1993

Developed, maintained technical and user documentation and training materials in support of Sales Analysis application. Led internal and client courses. Acted as remote office liaison to corporate HQ. EDUCATION

Tufts University Medford MA — 1990

BA in English, with intensive English studies during Junior Year Abroad with ‘Tufts in London’ program at University College London

Contact this candidate