Brendon Jay Cooley

Lake Oswego, OR ***** ac94i0@r.postjobfree.com 650-***-****

linkedin.com/in/brendon-cooley

Medical Sales Representative

Proactive, conscientious, self-starter, persuasive sales professional with a genuine passion for consultative sales and building relationships. Successful lead generation for various campaigns, as a people manager of diverse teams, and as a senior leader responsible for business growth and customer management.

Core Competencies:

Creating Professional Relationships Prospecting Customer Education Peer Training Sales Strategies Client Relations Market Research PROFESSIONAL EXPERIENCE

HEALTH / LIFE INSURANCE

Mortgage protection Specialist 02/2019 - Present

Selling Mortgage protection, final expense and retirement planning

● Prospecting and developing leads, scheduling appointments, identifying customer needs, marketing appropriate products and services

● Fostering, meeting and maintain professional networking relationships with customers

● Work closely with numerous insurance carriers to ensure seamless customer service and satisfaction

VOTION

Account Executive/Classroom Leader 09/2018 - 02/2019 Generate sales for various campaigns

● Consistently recognized as top performer exceeding target at 120% of quota

● Successfully utilize multiple Direct Marketing strategies to consistently meet and exceed numbers of quality leads in Home Depot

● Improve lead scoring strategy by working closely with Sales and Marketing ops teams

● Selected to launch new Direct Marketing campaign for territory expansion HIGHCOM SECURITY SERVICES, INC.

Director of Operations 08/2013 – 09-2018

Establish and maintain strategic long-term customer relationships. Lead and develop 75 team members through constructive feedback and encouragement. Clearly convey objectives, deadlines, expectations and recognized performance. Draft and present RFPs which highlight a clear value proposition to customers; lead negotiations of contract renewals.

● Generated four years of consistent 20% year-over-year revenue growth in the protective services division.

● Persistent in developing a deep understanding of unique customer needs in order to tailor service levels to the priorities of decision makers and influencers.

● Initiated and implemented various improvement projects including a new employee orientation program and an annual employee performance review process which resulted in increased employee retention.

● Connected with direct reports and colleagues which generated enthusiasm and commitment to their role.

● Tracked and analyzed key performance indicators to identify positive/negative trends which has increased customer satisfaction.

● Continuously build knowledge of current industry landscape including competitive information and technical knowledge; shared knowledge with team and colleagues. OSHMAN FAMILY JEWISH COMMUNITY CENTER

PENINSULA JEWISH COMMUNITY CENTER, YERBA BUENA GARDENS Security Officer - Security Manager 8/2006 – 10/2013 Managed all aspects of security for large customer sites with retail, dining, recreational facilities, community centers, gyms, schools, and parking. Created and managed security plans ranging from high profile media events, confidential shareholder meetings, to professional conventions. Managed employee recruitment, training and performance assessments. Served as the single point of contact for customer, field team, and corporate resources.

● Managed, trained, and coached security teams with a focus on customer service and persuasive communication.

● Created and managed employee schedules to balance operational efficiency and customer satisfaction.

● Listened to customers, anticipated their specific needs/expectations, and quickly resolved any concerns.

KAISER PERMANENTE HOSPITALS AND MILLS PENINSULA HOSPITALS Emergency Medical Technician 12/2003 – 4/2008

Provided emergency medical care of simple and multiple system traumas such as vital signs assessment, treatment of shock, wound care, extremity immobilization, performing EKGs, oxygen administration, etc. Recorded patient care and observations for diagnostics and records.

● Collaborated with care team, working closely with physicians, physician assistants, nurses, and technicians to formulate and implement care plans.

● Quickly built solid, trusting relationships with patients and caregivers.

● Played a lead role in patient education, communicating treatment and condition information to patients and caregivers, explaining and demonstrating discharge care.

● Trained other EMTs on new equipment and procedures. EDUCATION

Southern Oregon University, Sports Medicine Program Mission College, EMT-B Certification

CERTIFICATIONS

National Association of Pharmaceutical Sales Representatives, CNPR Certification #655412019 Life/Health Insurance Certification, NPR #19050839 Red Cross Certified Instructor for CPR / AED, 2018