Proficient in MS Office Suite. Pay attention to detail with quick an
Resume:
SALOME CYNTHIA WALUMBE
● **********@*****.***
● P.O.BOX 905**-***** NAIROBI
OBJECTIVES
To apply my skills/expertise and aid in meeting and surpassing goals, using available resources and creativity while working with people.
EDUCATION
2019 Currently - Pursuing a degree in Administration 2011-2013-Eldoret Polytechnic University College-Diploma in Nutrition and Dietetics 2009-2010-Uzuri Institute-Diploma in Front Office and Administration. PROFESSIONAL SKILLS AND COMPETENCIES
● Proficient in MS Office Suite.
● Pay attention to detail with quick and accurate response.
● Effective identification of customer needs response.
● Excellent communication/writing and presentation skills.
● Great in strategic planning.
● Team player and enthusiastic.
● Emotionally stable who is self-aware and also aware of other people. PROFESSIONAL EXPERIENCE
May 2017 to date: FRONTIER SERVICES GROUP EAST AFRICA Position: Office Administrator/Receptionist/Customer Care Responsibilities:
● Greet and welcome visitors as soon as they arrive, manage guest /office schedule, also handle inquiries and process orders.
● Direct visitors to the appropriate person, answer/screen and forward incoming phone calls and also operate switchboard.
● Ensure reception area is tidy and presentable, with all necessary stationery and material
● Maintain office security by following safety procedures and controlling access via the reception desk serve as a point contact for the office.
● Receiving and organizing invoices for approval and ensure payments are done on time.
● Uploading all required documents to the company server and filing hard copies
● Schedule meetings/appointments and manage boardroom bookings.
● Organize the front office and do monthly office requisition.
● Partner with HR Services to update and maintain office policies as necessary
● Organize office operations, logistical movement of how company vehicles should be allocated and used.
● Coordinate with internet services providers/ pay bills on to ensure all office equipment is working well to ensure smooth day to day operations.
● Give exceptional customer service to clients both on phone and in person.
● Assist in the on boarding process for new hires.
● Address employees’ queries regarding office administration issues
● Liaise with facility management vendors, including cleaning, catering and security services as and when required.
● Assist in planning and executing company events – conferences, fairs, exhibitions.
● Go through the daily’s everyday reading finding relevant information, scouting for tenders, scanning articles and emailing to relevant person.
● Providing administrative support, typing, and photocopying, scanning, filing electronic monthly and weekly reports as instructed. June 2014 to Feb 2017: MWAURA & WACHIRA ADVOCATES-NAIROBI Position: Assistant Office Administrator/Receptionist Responsibilities:
● Welcoming clients, processing their requests and order and ensure that they have been served accordingly.
● Attending and responding to clients orders through phone calls, emails.
● Receiving messages and relaying them accordingly to the person or persons concerned.
● Receive, stamp and manage/sort incoming and outgoing correspondence and dispatch them appropriately.
● Keeping records of electronic and hard filling data of all the dealings of the office.
● Ensure general cleanliness of the office and reception area.
● Booking and setting up office meetings and taking minutes in liaison with the manager’s diary.
● Receiving inbound and outbound calls, screening them and directing them to the relevant person.
● Operating switchboard.
● Providing administrative support, typing, and photocopying, scanning, filing electronic monthly and weekly reports as instructed.
● Making of office requisitions.
● Providing and updating weekly and monthly reports.
● Performing any other related duty assigned to me. January 2012 to Oct 2013: MUNYAO, MUTHAMA & KASHINDI ADVOCATES Position: Personal Assistant, Office Administrator Responsibilities:
● Welcoming clients, establishing their nature of visit, attending to them and processing their requests.
● Receive incoming letters, mail and phone calls and responding to them as instructed.
● Booking and scheduling appointments for the partners, briefing them and make they go through as planned.
● Processing hotel bookings make travel arrangements for staff and managers.
● Make payments for office requisitions and make sure office bills are paid on time to avoid inconveniences.
● Updating and reconciling office accounts and cheque books.
● Creating and updating office monthly and weekly reports and keeping both electronic and hard copy files.
● Organizing workflow to meet our customer timeframes and deadlines, directing requests and unresolved issues to top management.
● Preparing salary vouchers for office staff.
● Performing any other duties assigned to me from time to time. LEADERSHIP SKILLS
● Chairlady drama club St. Cecilia Girls High School
● Co-ordinating Secretary The Real self-help group. REFEREES
1. ANNAH MUSA
Human Resource
Frontier Services Group E.A
Tel:072*******
Email: *********@*******.***
2. VIRGINIA NG’ETHE
Senior Associate
Mwaura & Wachira Advocates
Tel:072*******
Email:*******@*****.***
3. TITUS MUGAMBI MUTUA
Junior Partner
Munyao,Muthama & Kashindi Advocates
Tel:071*******
Email:*************@******.***
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