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Sales Manager

Pune, Maharashtra, India
August 19, 2019

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Shivram Kinker



Brand Association:

Professional media africa ltd

Reliance Industries Ltd


Tata Group

Reliance ADAG




Strong Networking skills

People Management

Public Relations

Relationship Management

Talent Acquisition

Crisis Management

Service Engagement

Credentials Personal

Nationality: Indian

Date of Birth: 01 February 1974

Languages: English and Hindi

Address: C/2, Flat No. 203, Krish Aggarwal Gardens, Nallasopara West. Dist Pilchard 401203.

Passport No. : P9664318.

I earn values, I relate to those values with respect and worship. Driving excellence defines me and a sense of responsibility towards my actions helps keep my mind at ease, and of others. I drive and thrive on change, for I believe without change, stagnation results, and that is anathema. I occasionally enjoy a game of cricket, apart from spending time with my family.

I am told I am an enthusiastic, structured, hardworking go-getter. I am confident that I am a very positive, self-driven individual; attentive to and precise with detail. I have a loyal responsibility to leadership and to the company. I am systematic, have a passion for learning. I also am a sociable person who enjoys interaction with people around me at Events

Resourceful Retail Chanel Management

Distributor Management Network Engagement Strategy Planning

Sales Support Leadership Orientation

Profile Summary:

A successful cross aspect management expertise encompassing a multi role retail environment within but not without:

Establishing term corporate goals/target matrixes.

Meeting and exceeding company mission and consumer experience expectancy.

Product roll out and strategy planning/Implementation.

Learning and development leader –Identifying and devising effective training modules to ensure sales/ Effective management after sales support.

Network and team relationship management.

Driving profitability through ethical management systems.


Master of Business Administration - Sales & marketing IBM, 2002.

Bachelor of Science from Magadh University, India, 1995.

Intermediate (10+2) Biology- Physics- Chemistry from Muzaffarpur R. N. College.

Higher Secondary(10th) from B. E.C. Board at M. K. J. High School,Hayaghat.

Advanced connectivity skills - Well versed with C Programming, Visual Basic.

Professional Expertise:

Professional media Africa Ltd.

Sales Manager—From Apr 2018 to till date (Present)

The core areas of my performance during my stay with Professinal Media Africa Ltd in Kenya is as under,

Achieved the sales target assigned by company in letter & sprite

Motivated the subordinats to work in line with the expectation of higher ups.

Ensured compliance as per industry benchmark

My suggections and views were taken up by top management which fetched new business for our institution.

As an encumbent I did not let any complaint esculate to the alarming level during my performance.

Over all It was a great learning and experience which inculcated me and fostered my conviction to emerge a matchless leader of my chosen areas through continuous learning and incorporationg those ideas into practicalities.

Reliance Jio Infocomm – Mobilioty Sales Lead, Feb 2017 to mar 2018.

The core areas of my role enjoyed in this profile are:

Create and implement customer acquisition strategies through sales and business development initiatives.

Ensure continued transitional business towards Jio Mobility and Fixed line services.

Ensure retention and growth of existing revenue streams.

Supply Chain management.

Compliance and deadline adherence.

Manage attrition levels, ensure team motivational levels are at levels required to ensure maximised output.

Skill set management through learning and development programs.

Chalk out strategic plans to identify consumer behaviour patterns and media preferences to develop engagement insights and customer program activation strategies, as well as provide support throughout the strategic and creative concept development stages.

Location mapping to acquire sites & ODSC to place towers for 100% network coverage.

Competition mapping/Market trend analysis. Manage and report on a regular basis on pipeline management, customer target initiative and trends in the market.

AIRCEL Ltd. – Deputy Manager, Channel Sales (Mumbai) Nov 2014 – January 2017.

Responsibilities Enjoyed:

Defining Chanel team & Sales Promotion experience.

Sales Management.

Drive Profitability.

Ensure retail visibility and availability of stock.

Distribution network management.

Manage grievance addressal forums.

Supply chain management/Claims redressal.

Bulk retail management.

Share learning and development best practices.



Develop channel sales distribution, provide sales support to the empanelled channel partners, Distribution Channel Sales, Distributor sales support, develop distributor network.

Track Chanel sales development, Network Expansion. Streamlining channel to ensure clinical product distribution and increase market penetration.

Drawing sales strategy, team management (TSM, Team Leader & sales promoters), key account management in line segment, sales support, implementation FMCG sales strategy in the handsets market. Sales skills training, product training, effective liasioning between the marketing and sales marketing teams, crisis situation management.

Chalk targets & implement business plans to drive revenues. Sales acquisition, sales support (POP, SIS and POS matters, merchandising). Recruit, lead & retain a diverse & high performance sales team in a high pressure environment.

Initiate market research, product utility & competitor analysis to suggest growth strategies. Analyse markets and time product rollouts to achieve maximum penetration.

Compeition Mapping to retain market positioning.

Tata Teleservices – Asst.Manager, Chanel sales (Mumbai). Jul’08-Nov’14.

Responsibilities Enjoyed:

Managing prepaid business of Voice Handset (GSM+CDMA) & Photon Data Cards of Tata Docomo for corporate and Channel distribution segments.

Managing SRO (Special Retail Outlet) division of catering to high volume multi-branded telecom retail outlets.

KRA deliverables for a team of 50 representatives.

Service assurance across retailer spectrum.

Drive a part of CSD ( After sale documentation process),

Maximise the number of active connections and increase ARPU through sim and data connections.

Reliance Communication - Territory Manager - Prepaid Retail Business.

Mar’07 - Jun’08:

Responsibilities Enjoyed:

Turnover assurance of at least Rs.10 Million, 500 Thousand from regulated territory.

Lead and supervise a team of 15+ members for managing sales & business development in the South of Mumbai.

Focus on segmented dealer sets with high ARPU (Average Revenue per User) customers to increase revenues and drive upward profitability curve.

Enhance brand visibility by planning merchandise availability across outlets, distributing lit and non-lit boards to dealers at high footfall areas and voluminous traffic junctions. Provide sterling ‘after sales service’ by facilitating pick up of all new customer documents from retail points and maintain documentation on daily basis to ensure prompt activation.

Hindustan coca cola Marketing pvt ltd. Sales officer- Oct 2004 to Feb 2007

Responsibilities Enjoyed:

South Mumbai distributor engagement. A total of 5 distributors.

Cross state Multiplex supply management.

Claim settlements and revenue maximisation

Key accounts management ensuring maximum revenue via effective supply chain management and increase new vending machine sales.

Nokia India (P) Ltd. Sr.sales Executive. Oct 2001- Oct 2004:

Responsibilities Enjoyed:

Territory management - Patna, Muzaffarpur, Samastipur,Darbhanga, Bhagalpur, Aara, Sasharam

Meet target sale of handsets to the tune of 8000 per month and accessories worth 5 million numbers

Liaise with diverse functions of the organisation for smooth functioning of branch operations.

Periodical market analysis to maintain market positioning.

In Addition:

Politeness and humility are virtues which I abide by.

A strong sense of local cultural values and respect therein.

A team player who appreciates every level as an important one.

Communication and the ability to communicate according to a given situation is what I have learnt from my early days, and it has served me in good stead.

I constantly look to add value to my experiences, professional or otherwise.

A believer in the progress is life mentality; I thrive through change, the only constant.

Determination and tenacity with a sense of airplay is how I like to express my ethos as.

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