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Customer Service Training

Location:
Ambala Cantonment, Haryana, India
Salary:
30,000 in hand starting after all deductions
Posted:
August 18, 2019

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Resume:

TAVINDER SINGH

E-Mail: ac94av@r.postjobfree.com

Mobile: +919********* AND 880*******

EXECUTIVE SUMMARY

●Currently working with Bharti Airtel Pvt. Ltd as an SIC(Second in command).

●Relationship management for maximum client retention and achievement of revenue.

●Good Exposer to software like ICRM, PACS, IPACS, NMS, Easy Access, UD and BCRM.

●Strong communication, collaboration & interpersonal skills with proficiency in grasping new technical concept quickly and utilizing them in effective manner.

●Easily adjustable in any type of environment.

PROFESSIONAL EXPERIENCE

Bharti Airtel Private ltd., Gurugram, Haryana. June 17 till present

Customer relationship officer

●Created strategies to access unexplored market while tracking market dynamics.

●Analyzed competitor activities and provided input for product enhancement.

●Relationship management for maximum client retention and achievement of revenue.

●Cross selling to existing customers and Acquisition of new customer by providing best customer service and expert in customer retention.

Gandhi Memorial National PG College, NCC (National Cadet Corps) From 2K13 to 2K15

Process: Teaching

Responsibilities:

●Providing Training regarding Drill Activities which has been assigned by the 2HR BN NCC INDIAN ARMY.

●Providing Training regarding BATTLE AND WAR CRAFT to the Cadets.

●Reporting the daily Scort(Troop) Performance to the C.O.(Commanding Officer).

ACEDMIA

2016-2018 : MA(ENGLISH) from Gandhi Memorial National PG College, KURUKSHETRA UNIVERSITY-KUK.

2012-2015 : BCOM(CA) from Gandhi Memorial National PG College, KURUKSHETRA UNIVERSITY-KUK.

2011-2012 : XII from Lord Mahavira Jain Public School, CBSE.

2009-2010 : X from Kendriya Vidyalaya School, CBSE.

TECHNICAL QUALIFICATION:

●MS Excel

●PowerPoint, Word

●C,DBMS,RDBMS

TRAININGS AND PROJECTS

a)Training Title : Hardcore Advance training and Para Jump

Organization : 9 PARA Special Forces, Indian Army

Designation : Senior Under Officer(SUO)

Period : 45 days

Activities : Para Jump, Physical workout with commandos and so on.

b) Training Title: Army Attachment Camp

Organization : 210 Rocket Regiment Artillery

Designation : Cadet

Period : 15 days

Activities : Basic Drill Skills Of Army, arms and ammunition skills with Grenade, advance guns, and BMP

C) Training Title : RDC(Republic Day Camp)

Organization : Indian Armed Forces

Designation : Cadet

Period : 6 months

Activities : Drill competitions, Cultural Competitions, YEP(youth exchange programme), Horse Riding, Armed Model activities, Swimming, Athletic, RAJPATH SELECTION.

COMPUTER PROFICIENCY

●Software languages: Basic knowledge of C, HTML.

●Soft skills: MS Excel, MS Office Word, MS Office PowerPoint

AWARDS & ACHIEVEMENTS

●Awarded by Prime minister medal on 26th jan 2013 by the Prime minister for all India Best Cadet in Senior Wing, Delhi

●Certificate of completion of RDC camp,Delhi.

●Got 368th rank all over in India in Commerce Talent Search Examination, Commerce Olympiad.

●Blood Donation certificate at Kargil Vijay Diwas, Ambala cantt.

●Certification in NCC, Army Wing and got A,B AND C Certificate, Ambala cantt.

●Certificate in HANDBALL, SPORTS, Ambala cantt.

BEYOND CURRICULUM

●Actively participated in curricular activities at school and college level.

●Active member of college handball team, NCC team, Athletic team.

HOBBIES

●Typing

●Chit chating

●Googling

●Cleaning

●Driving

●Swimming

PERSONAL DOSSIER

Date of Birth 22nd June 1994

Fathers Name Lavjeet Singh

Sex Male

Nationality Indian

Permanent Address #4749/1, Palledar mohalla, ward number 29, Ambala cantt, Haryana, 133001

Languages known Hindi, English, Punjabi.

DECLARATION

I hereby confirm that the information given above is true and best of my knowledge.

Place: Gurugram

Tavinder Singh



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