Manager Housekeeping

JAIN HANAPIA NAING - PBICSc

Facilities Management and Maintenance Company LLC

PO BOX 82710

Doha, Qatar

Email address: ******@*****.***

Mobile #: 009**********

Position Applied: Cleaning Supervisor/Housekeeping Supervisor

CAREER OBJECTIVE

To acquire a challenging post in Housekeeping field wherein my organizational skills, process orientation and office communication work experience will be utilized and further enhanced.

To be employed in a multinational workforce that will allow me to contribute to company goals and in return support me achieve my personal and career development plans.

FACILITIES MANAGEMENT AND MAINTENANCE COMPANY LLC

PO BOX 82710

DOHA, QATAR

OPERATIONAL TEAM LEADER (Housekeeping Supervisor)

JULY 29, 2018 UP TO THE PRESENT

PROJECT: HAMAD INTERNATIONAL AIRPORT – 4th Best Airport in the World

JOB DESCRIPTION

Responsible to supervise the team of housekeeping team towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the airport meet the requirements specified.

Effectively manage a team of cleaners to enable them and provide an effective service maintaining a high level of customer service & satisfaction.

Provide training to the cleaners as per the Cleaning Standard.

Report site incident to the zone manager.

Prepare duty roasters and maintain daily attendance.

Organize the cleaners required for each job, ensuring the right skill levels are represented.

Arrange for all the cleaning materials required for each job to be available on site.

Ensure appropriate chemical safety and occupational health & safety standards and practice are maintained.

Check whether all machinery used is in good working order & organize regular maintenance to take place.

HOW UNITED SERVICES WLL

PO BOX 24176

DOHA, QATAR

HOUSEKEEPING SUPERVISOR

MARCH 21, 2017 UP TO JULY 18, 2018

PROJECT: DOHA FESTIVAL CITY- MALL

JOB DESCRIPTION

Leading, training and supervising the housekeeping staff

Establishment of cleaning standards and procedures for workers and ensures adherence to these standards and procedures

Taking daily attendance of staff and monitoring

Investigating complaints from the Clients and taking necessary action

Scheduling and assigning specific duties or roles to cleaners and also ensuring that they are carried out expertly

Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement

Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and or misuse

Providing any form of required assistance to cleaners while they carry out their duties

MOSANADA UGL

PO BOX 24039

DOHA, QATAR

HOUSEKEEPING OFFICER

DECEMBER 25, 2014 UP TO DECEMBER 31, 2016

PROJECT: MINISTRY OF CULTURE AND SPORTS (MOCS)

JOB DESCRIPTION

Reports to Housekeeping Manager

Responsible for the overall Cleaning Maintenance of venues in the Ministry of Culture and Sports

Monitoring contractor works related to cleaning

Preparing daily operations reports

Conducting and participating in coordination meeting with the contractors

Escalate issues regarding housekeeping related

Reports to Site Supervisor with any MEP issues for actions

Able to communicate with end users if there are any issues regarding with contractor activities

Evaluate contractor jobs performance

Assure and monitor that the contractor follows the highest cleaning standard and safety procedures

Ensure that contractor have proper preparation and staffing for the upcoming events

Monitoring of monthly delivery of consumables, chemicals and cleaning equipment in good condition

Perform other task as per the request or instruction of Housekeeping Manager

ARMED FORCES OFFICERS CLUB AND HOTEL

PO BOX 29810

ABU DHABI, UNITED ARAB EMIRATES

HOUSEKEEPING/ROOM ATTENDANT

DECEMBER 15, 2012 UP TO DECEMBER 15, 2014

JOB DESCRIPTION

Contributing to the facility's high standards for guest services, overall responsibilities consist of cleaning and maintaining guest rooms.

This includes cleaning all areas by sanitizing, dusting and vacuuming.

Replenishing guest room supplies such as restroom, food and beverages offered by the facility is required.

Extended-stay facilities may require more detailed cleaning of guest rooms.

When a guest leaves an extended-stay facility, rooms may require carpet shampooing and more aggressive dusting, vacuuming and sanitizing.

Most guests for all overnight accommodation facilities are asked to complete a survey regarding their overall satisfaction of accommodations during their stay, which includes room attendants' quality of service.

ANWAL UNITED TRADING COMPANY

PO BOX 29303

RIYADH 11457, KINGDOM OF SAUDI ARABIA

HOUSEKEEPING SUPERVISOR

JUNE 29, 2009 TO DECEMBER 02, 2011.

JOB DESCRIPTION

Responsible for all housekeeping personnel in a manner, prescribed by the housekeeping manager in order to maintain high efficiency level of housekeeping services.

To see the housekeeping personnel performing their duties and follow the policy and procedures.

Assigning of the staff, training of new and old staff and see to it that the required supplies and cleaning materials needed are met.

Assume the responsibility of senior supervisor upon the absence of senior supervisor.

to inspect all check outs and see that they properly executed

Make a routine inspection see if there are any deficiencies on the physical form and record the required action to be taken.

to check all janitors closets, equipment, cleaning tools and materials are kept clean and orderly manner

AL HADA AND TAIF ARMED FORCES HOSPITAL

PO BOX 1347

TAIF, KINGDOM OF SAUDI ARABIA

HOUSEKEEPING ATTENDANT

NOVEMBER 13, 2006 TO NOVEMBER 12, 2008

JOB DESCRIPTION

To clean the areas patients rooms and bathrooms to the required standard.

To work with infection control guidelines when involve with isolation/ICU’s areas.

Check and report any equipment faults.

Replenish linens and toiletries and others as directed.

Maintain stocks of clean linens.

Reports any complain from patients, visitors and staff to Supervisor.

Follow and complete worksheets/checklist.

Wear correct uniform and ensure a smart appearance at all times.

To work safely, adhering to health and safety guidelines.

To be courteous and polite to patients, visitors, staff and colleagues at all times.

To maintain a clean and tidy appearance.

Reports unusual incidents, missing items/equipment, monitoring lost and found items to be reported to the superior.

To check and maintain the cleanliness and tidiness of all cleaning materials, machines and equipment’s at all times.

Perform other task as Supervisor instruction/directed.

SAUDI MAINTENANCE CORPORATION (SIYANCO)

PO BOX 2731

RIYADH 11461, KINGDOM OF SAUDI ARABIA

HOUSEKEEPING ATTENDANT, OFFICE BOY AND MESSENGER

FEB 24 2003 TO MARCH 27, 2006

PROJECT: EMIRATES BUILDING PROJECT RIYADH

JOB DESCRIPTION

Maintaining the cleanliness and orderliness in the offices, hallways/lobby and other services assigned.

Preparing reports concerning the activities to the assigned areas such as unusual incidents, missing items, and responsible for monitoring the facilities.

Preparing tea, juices, coffee for the highness ranks staff.

Maintaining the cleanliness and orderliness of the kitchen at all times.

Performing administrative works such as photocopying, filing of documents and performing messenger works distribution of documents to and from individual offices staffs, and to the management staffs.

SHOP O RAMA INCORPORATED

SALESMAN

MAY 4, 1998 TO APRIL 20, 2000

ZAMBOANGA CITY, PHILIPPINES

JOB DESCRIPTION

Having the product availability at all times.

Creating fund fulfilling demand by satisfying customer.

Maintaining appropriate stocks level.

Reinforce broad equity.

Avoid overstocks.

Reduces out of stocks situation.

Raise store sales.

Planning of how to get high level in customer services.

SEMINARS AND WORKSHOP ATTENDED

BRITISH INSTITUTE OF CLEANING SCIENCE (BICSc) TRAINING

FROM JULY 03, 2016

Was held at Duhail Multi-Purpose Hall, Duhail, Doha Qatar

HOUSEKEEPING SUPERVISOR

FROM MARCH 25, 2014 TO MAY 16, 2014

Was held at Armed Forces Officers Club and Hotel, Abu Dhabi, United Arab Emirates

HOUSEKEEPING ORDER TAKER

FROM JANUARY 4, 2014 TO FEBRUARY 7, 2014

Was held at Armed Forces Officers Club and Hotel

Abu Dhabi, United Arab Emirates

TRAINING ON CHEMICAL HANDLING - COSHH

CONTROL OF SUBSTANCE HAZARDOUS TO HEALTH (CLEENOL PRODUCT)

Was held on September 2, 2013 at Cleenol Middle East, Dubai, UAE

FOOD AND BEVERAGES SERVICES NC II

FROM APRIL 21, 2012 AT TESDA, ZAMBOANGA CITY, PHILIPPINES

Was held at Technical Education and Skills Development Authority (TESDA), Zamboanga City, Philippines

THE BASIC CASHIERING PROCEDURE, FOOD & BEVERAGES SERVICES

AND EFFECTIVE CUSTOMER RELATION

FROM APRIL 14, 2012 TO APRIL 23, 2012

Held at Asia’s Latin City Training Institute, Zamboanga City, Philippines

PC LITERACY SEMINAR

FROM JANUARY 25, 2008 TO FEBRUARY 22, 2008

Operating system-Windows XP, Microsoft office – WORD 2003, Microsoft Office – EXCEL 2003, Microsoft Office – PowerPoint 2003/Publisher, Microsoft Office – Movie maker/Basic internet

Was held at the Pearl of the Orient Restaurant, Taif, Kingdom of Saudi Arabia

PERSONAL PROFILE

Birth Date : December 27, 1979

Birth Place : Sibuco, Zamboanga Del Norte

Citizenship : Filipino

Religion : Islam

Height : 172 cm. / Weight: 143 lbs.

Language : Tagalog, English and Arabic

EDUCATIONAL ATTAINMENT

Bachelor of Science in Mathematics

Western Mindanao State University

Zamboanga City, Philippines

CHARACTER REFERENCE

Ms. Sabine Dornbusch – MBIFM, LBICSc

Senior Housekeeping Manager - Soft Services

Contact Number: 004***********

Email Address: ****************@*****.**

Mr. Arup Bhattacharya

Operation Manager – Doha Festival City Mall

How United Services WLL

Contact Number: 009**********

Email Address: *******@**********.***

I hereby certify that the above information are true and correct to the best of my knowledge.

JAIN HANAPIA NAING

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