Professional Summary

•Solutions-oriented, achievement-driven Systems Engineer, seeking a position to leverage my planning, implementation, troubleshooting, problem solving, systems management and technical skills

•Team-focused professional with excellent interpersonal and communication skills, leadership experience, and strong relationship management acumen

•Eight years of experience analyzing, configuring, integrating, installing, and troubleshooting software

Skills

AWS, Microsoft Azure, SQL, Database Administration, Encryption, Firewall Management, VMware, Linux/Unix, Google Apps, Networking, Software Development, Recruitment Software (ATS / HRIS)

Accomplishments

•Implemented fully redundant Microsoft Azure business continuity environment with four-hour recovery time objective and configured AWS tertiary business continuity site using Azure and Commvault to protect over +500 TB of critical data for $118 B AUM pension fund

•Designed and implemented hybrid on-premise to Azure migration for +250 concurrent users

•Supported $48 MM multi-year front-, middle-, and back-office system transformation project

•Configured and distributed +1,000 virtual machines, devices, and tools to access critical business data

Professional Experience

Systems Engineer

State of Wisconsin Investment Board

June 2011 – Present

•Maintained spreadsheets and documents for research and consumption by all levels of understanding

•Conducted in-depth technical research and analysis to make recommendations to key stakeholders

•Managed third-party vendors relationships to identify and deliver new system capabilities

•Researched, implemented, and validated proof-of-concept for new software product onboarding

•Lead and mentored Helpdesk staff to improve problem diagnosis and issue resolution

•Analyzed costs and managed resources to deliver projects on time and on budget

•Managed software development life-cycle to deliver solutions to internal and external stakeholders using version control, change management, A/B, unit, and regression testing

•Facilitated migrations between various Mobile Device Management platforms

•Designed and implemented Microsoft Azure business continuity environment with emphasis on full critical system redundancy with four-hour recovery time objective

•Executed technology audits, managed databases, supported critical system security, and backups

•Developed and implemented creative solutions to complex technical issues while adhering to organizational policies, technical standards, and multi-year software roadmaps

•Acted as primary point of contact, liaison, and trusted subject matter expert to perform administrative, and technical support for Board of Trustees, Chief Executives, Directors, managers, and staff

•Provided 24/7 support with on-call duties for critical systems to include production servers

•Set annual goals, team roadmaps, and KPI metrics to stay accountable for continued growth

Education

Business: Finance, Investment, and Banking, BBA

University of Wisconsin Madison 2022

Liberal Arts Transfer Program

Madison College 2017

Associate Degree in Applied Science – Computer Systems Administration

Madison College 2011

Leadership Experience, Volunteer Experience, and Certifications

•Lead organization-wide cross-functional team meetings

•CPR Trained and Certified

•Directed Helpdesk in efforts to provide top tier support

•Floor Captain/Safety Officer

•Multi-year ‘Partners in Giving’ benefit participant

•Pursuing CFA foundations certification

Languages

English (Fluent), Japanese (Conversational)