Angela Terry

ac9452@r.postjobfree.com • 817-***-****

I am a passionate and highly skilled IT professional with extensive leadership experience in software development and business analysis. My experience shows skilled leadership with cross-functional teams, strategy, overall vision, and opportunity identification to meet and enhance business needs. A personal desire for continuous improvement, both professionally and personally I drive to to be a goal-oriented individual working in collaboration with a skilled team delivering result-oriented work with that makes sense.

EXPERIENCE

Allied Electronics, Fort Worth, TX — Scrum Master/Technical Program Manager April 2019 - PRESENT

● Coordinated cross-platform technical projects for architects and DevOps Engineer.

● Standardized software development process across platform team and 3 Agile teams.

● Established the release process across 4 different platforms.

● Maintains and manages the release process for an Ecommerce website, internal applications,and services platform.

● Maintained weekly change control communication to the Change Control Board

● Attended weekly CCB meetings representing all of Ecommerce and ensuring changes within other parts of the organization did not affect Ecommerce negatively..

● Gathered and documented business logic and then worked closely with development to implement the business logic within the services layer of development.

● Collaborated with other Agile teams to consume newly developed Services and APIs.

● Managed the prioritization and roadmap of the Platform team and the Database Administrator.

● Outlined the current state of service architecture and developed future plans based on business needs.

● Served as a subject matter expert and resource to quality assurance team and customer experience program manager team during production issues.

● Coordinated SQL Database upgrades and coordinated with SAP PI team to ensure all connections were established successfully.

Allied Electronics, Fort Worth, TX — Scrum Master/Product Owner September 2015 - April 2019

● Facilitated Grooming, Planning, Sprint Reviews, Sprint Retrospectives with 4 Agile teams.

● Coached 4 Agile teams in KanBan, Scum, and ScumXP

● Mentored multiple members of teams guiding them in the Scrum framework and helping them make decisions based on the Scrum Manifesto and Principles.

● Distributed empirical data to teams in order to work towards continuous improvement.

● Reported monthly to senior management on monthly progress of Story Points committed v completed, Defects committed v completed, Average Story Points to Effort, etc.

● Facilitated L1 estimate sessions for new and upcoming features.

● Conducted continuing education for Product Owners to further master their role and maintain their certifications.

● Documented and Implemented Incident ManagementProcess. DR Horton, Fort Worth, TX — Application Support Analyst December 2013 - September 2015

● Gathered and Documented requirements for AP process within Docusphere

● Developed requirements in Docusphere application

● Performed Quality Assurance testing for new processes and enhancements

● Coordinated User Acceptance Testing with business stakeholders for new processes and enhancements

● Partnered with business stakeholders to train branches on existing and new processes on-site and remote.

● Prepared, Documented and Participated in SOX audit reviews. Allstate Insurance,Irving, TX — Senior Processing Support April 2001 - December 2013

● Collaborated with IT on a complete system enhancement from Fiserv Frontier to SAP FSCD.

● Was a key player in the design, build, testing, and training which included a complete revamp of the department’s processes and how the business goals were accomplished.

● Reviewed department processes by observing day to day workflow and implemented change. Changes resulted in gaining efficiencies in the processes, streamlining controls for Sarbanes-Oxley and internal compliance, and over time reducing headcount.

● Discovered accounting process problems of a new billing system role out and played a critical role in improvement and training for numerous billing problems and system interfaces across multiple business units.

● Developed Standard Operating Procedure, training material, and conducted process training for local employees and off-shore partners.

● Collaborated with leadership to revise employee goals to be better aligned with the business and process goals.

● Developed an employee performance database which streamlined annual performance reviews.

● Supported team of 15 employees with daily accounting processes and career development. EDUCATION

Texas Woman’s University – Denton, TX

BGS in Business

May 2012