Kseniia Kravets
Odessa, Ukraine
+380********* • ***************@*****.*** Skype Kseniia 94
Personal statement
About me: ambitious, polite, cheerful, single-minded, courteous, gregarious, sociable,
I have different experiences in many areas of society. The goal of my life is to carve out a niche for myself. It often takes much time, but always leads to success. I am not afraid of difficulties, ready to work on myself and improve skills.
Work Experience
Lobby Ambassador, Jumeirah at Etihad Towers ( Abu Dhabi)
04/2018 - 05/2019
Responsibilities & Achievements
- Meet arriving guests at the main entrance
- Welcome guests upon arrival to the hotel main door
- Escort guests to check-in point, attending to guests on queue
- Actively represent all standards of the Arabian Cultural program, and interact with guests using the coffee and dates station
- Do the in-room check-in using the Registration tool to register VIP guests
- Make restaurant reservations
- Do courtesy calls to make sure the guest is satisfied
- Perform bakhoor ceremony as an impotant element of Arabian Cultural program
- Making showroom, show-around the hotel
- Escort guest to the rooms if required
- Explain the facilities in the room and be able to answer questions concerning the city
Sales Associate, Elisey (Odessa)
12/2016 - 01/2018
Responsibilities & Achievements
- Follow the sales plans in database and involve new customers
- Inform clients about offers, deals, rebates
- Use solid arguments to prospective customers
- Answer customer questions about goods, prices and availability
- Discuss products offered and available alternatives, including creative financing options
- Establish trust relationships with customers
English Teacher, Interlingua (Odessa)
11/2015 - 10/2016
Responsibilities & Achievements
- Prepare tests according to the set curriculum
- Grade exams and tests in accordance to designated grading rules
- Provide extra help in learning concepts to students lacking understanding of them
- Evaluate students individually
- Meet with parents to provide them with overviews of their childrenââ â ¢s progress
- Create assessment reports in a confidential manner
Qualifications
I. I. Mechnikov Odessa National University
2012 - 2016
Undergraduate degree
English Click here to enter text.