SALLY HICKS

**** ******** *** · Cypress, California 90630

562-***-**** · ac93xr@r.postjobfree.com

SENIOR HUMAN RESOURCES MANAGER

Knowledgeable Human Resources leader with over 20 years of experience elevating performance of global companies through recruitment, management, development, and oversight of diverse teams. Skilled change manager with experience ensuring team retention, morale, and seamless integration during periods of corporate transition and workforce restructuring. Advanced expertise in managing benefits administration, overseeing payroll for complex teams of over 200 workers; and ensuring compliance with all local, state and federal regulations. Talent for leveraging relationships, expert knowledge, and data to influence key stakeholders at all organizational levels.

Strategic Planning · Human Resources Management · Benefit Administration · Union Relations

Payroll Administration · Analysis & Reporting · Labor Law & Compliance · Continuous Improvement

Employee Relations · Stakeholder Engagement · Recruitment, Hiring & Onboarding · Risk Management

Succession Planning · Diversity Management · FMLA / Workers’ Compensation · Change Management

I-9 Documentation & Compliance · HRIS Processes · Handbook and Policy Development · Negotiations

Talent Acquisition & Retention · Performance Management · Workforce Development · Team Leadership

PROFESSIONAL EXPERIENCE

NOTE: 2018-Present: Serve consulting roles as Human Resources Manager and Human Resources Business Partner for companies including Pacific Spice Company and Curtiss-Wright. Details on request.

DAVIS WIRE CORPORATION, Irwindale, California · 2015-2018

Steel wire manufacturing company serving diverse markets, from manufacturing to civil construction.

Senior Human Resources Manager: Led all aspects of Human Resources for manufacturing plant and administrative office with over 200 union and non-union employees. Oversaw collective bargaining and labor relations; handled grievances, progressive discipline, attendance issues, and job bids. Trained, supervised, and managed Human Resources teams and management-level staff. Managed payroll, sick leave and vacation time; administered healthcare benefits for union and non-union employees; coordinated open enrollment. Developed and delivered monthly reporting to parent company leadership.

Eliminated meal penalty issues by introducing progressive warning system resulting in near-complete elimination of penalties.

Trained team of Human Resources managers in Ultipro and other key HR functions, improving competence and streamlining key processes.

Introduced Excel spreadsheets that reduced time required for insurance billing by 50%.

PRECISION TUBE BENDING, Santa Fe Springs, California · 2005-2015

Tube and duct fabrication company serving aerospace and commercial industries.

Human Resources Manager: Coordinated all aspects of Human Resources, payroll, and employee benefits. Managed open enrollment, benefit applications and filing processes. Managed internal and external hiring; posted job descriptions and led interview and selection process in cooperation with hiring managers. Designed and led employee orientation and training sessions. Consulted with employees one-on-one; designed development plans and oversaw termination when needed. Prepared annual affirmative action plan. Processed payroll on biweekly basis; managed payroll journal and reporting.

Overhauled and automated payroll processing; designed Excel spreadsheet to manage payroll balancing, significantly reducing cycle time.

Selected vendor and led initiative to update company affirmative action plan, ensuring compliance with all external and internal requirements.

Selected improved employee benefit plans; led implementation and boosted enrollment.

Led recruitment and hiring of expert quality manager, resulting in improved quality compliance programs.

SALLY HICKS · Page 2 · 562-***-**** · ac93xr@r.postjobfree.com

BOEING, Long Beach, California · 2004-2005

Global aerospace and aircraft manufacturer with over $101 billion in annual revenue.

Human Resources Specialist: Recruited to serve as lead assessor for Boeing’s exclusive Pre-Management Assessment Process (PMAP) program for employees aspiring to 1st-level management positions. Structured interactive interviews; performed assessments with hand-picked employees; coached teams.

Designed and led complex roleplay-based interview process to evaluate ability of candidates to handle challenging situations.

FAMILY HEALTH CARE CENTERS OF GREATER LOS ANGELES, INC., Bell Gardens, California · 2001-2004

Nonprofit healthcare organization offering clinic-based care throughout Greater Los Angeles area.

Human Resources Manager: Led all Human Resources functions and operations; coordinated employee benefits including applications, filings, and open enrollment. Compiled Family Planning Annual Reports (FPAR) and delivered to CFHC. Managed list of credentialed providers categorized by specialty, location, hours, and other information; distributed calendars detailing provider coverage during clinic hours. Managed internal job postings; conducted interviews in partnership with director of operations.

Identified serious lapses in I-9 compliance; re-engineered HR department including systems, forms, and legal documentation to ensure complete federal and state regulatory compliance.

Prepared all documentation for government healthcare audits; ensured all employee files and physical records were current and maintained.

Ensured employee participation in insurance plans by leading annual open enrollment meeting, following up with employees, and ensuring submission of forms and files by key deadlines.

Transitioned manual reporting into Excel-based automated system, measurably reducing time required to perform Internet-based reporting.

NOTE: Additional professional experience includes Human Resources Manager at Zodiac Aerospace. Details upon request.

EDUCATION

Bachelor of Arts in Diversified Studies

University of La Verne, La Verne, California

TECHNICAL SKILLS

Microsoft Office: Word, Excel, PowerPoint, Visio, Access

HRIS: ADP, ABRA, Powersource, People Manager, Ultipro, Kronos, Made2Manage

PROFESSIONAL AFFILIATIONS

Society of Human Resources Managers (SHRM)

Professionals in Human Resources Association (PIHRA)

Toastmasters International: Distinguished Toastmaster

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