Employee Relations Executive Assistant

ARVIN PANGILINAN NAVARRO

Address: Doha, Qatar

Phone Number: +974********

Email: *************@*****.***

Years of Experience: 4 years and 2 months

Visa Status: Family Visit Visa (Transferable)

SUMMARY:

Experienced Employee Relations Staff with a demonstrated history of working in the human resources industry. Skilled in Microsoft Word, Employee Relations, Microsoft Excel, Microsoft Office, and Research. Strong human resources professional with a Bachelor's degree focused in Psychology.

EDUCATIONAL BACKGROUND:

Bachelor of Arts in Psychology

Central Luzon State University

Munoz, Nueva Ecija, Philippines

June 2009 – April 2014

Second Class President

SKILLS

MS. Office (MS Word, Excel, PowerPoint)

Knowledge in Qatar and Philippine Labor Law

Knowledge in recruitment process on a BPO Company

Company Benefits Administration

Reports Creation and Analysis

Data Analysis

Document Drafting

Psychological tests Administration

Internal/Corporate Communications Creation

Files and Record Management

Excellent Interpersonal Communication

Fluent in Spoken and Written English

Conflict Resolution

Audit Preparation and Reporting

Excel Training Facilitation

WORK EXPERIENCE

Human Resources Specialist

Majorel (Formerly Arvato Corporation)

4th and 5th floor IT Center SM Clark, Malabanias, Angeles City, Pampanga, Philippines

June 16, 2017 – July 12, 2019

Job Responsibilities

Main Tasks/Achievements:

Filed all loose files and shipped unnecessary files to storage to free up space in Documents room as well as Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Completed and prepared all of the needed files for an internal audit, ensured that that HR Department was compliant.

Helped with the development of new requirement collection which resulted to higher completion rate that helped to finish and completed all backlogs left from 2017-2018 candidate ramping.

Created and Designed new type of document that was used by every site.

Made arrangements to have new items for purchasing in the Amazing Arvato Program as well as decreasing the budget required without reducing the item numbers and developed the forms necessary to sell the items.

Assisted supervisor to sort all backlogs in password reset, account issues and points to be uploaded, became point of contact later for PAE in the Philippines.

Created online surveys for exiting employees, events and employee engagement as well as site attrition reports with results that were presented to Senior Management for future reference.

Revised the site employee database, completed all missing data, created an automated attrition report tab on the excel file to make it accessible to everyone on the department with just a click of the refresh button the latest data will be displayed.

Constructed mini HRIS for the site for easier and reliable source of data/information update in each and every tracker that the site have that can be used to generate and update complete and accurate employee files for the company site with over 1500 employees.

Employee Relations.

-Catered Government and Company Benefits Concern

-Facilitating a session on New Hire Orientation.

-Corporate communications, making advertisements for events.

-Planned and launched large-scale events that boosted employee participation by 60%.

Reference: Rose Anne Gana Reference: Forcy Lyca Dela Cruz

HR Specialist; Majorel HR Specialist; Majorel

Contact #: +639********* Contact #: +639**********

Email: ****.****@*******.*** Email: ********.*****@*******.***

Employee Relations Staff

Faith in God Recruitment, Placement & Manpower Services Corp.

Commercial No. 2 & 3 Donggwang Clark ODE County Bldg. C.M. Recto Highway, Clark Freeport Zone, Pampanga

June 8, 2015 – June 16, 2017

Job Responsibilities

Main Tasks/Achievements:

Discipline Management.

-Implementation of Company policies as well as orienting employees regarding it. Issued Notice to Explain and the corresponding Disciplinary Action on all erring employees including the ones that the last staff left.

-Worked with HR Specialist of Client to resolve Violation problems, improve operations and provide exceptional work.

-Represented Company in meetings; especially in ADHOC meetings where an employee commits an extreme case violation and closed each case.

-Collaborated with Client's HR in the alignment of the Code of Discipline between the two companies.Processed and completed backlogs to current incident reports.

-Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

Other Tasks:

Revised and automated Employee Master list.

Facilitator of Monthly General Assembly.

Making and Sending AWOL Notices.

Employee clearance processing Clerical Tasks:.

Accommodating employees' queries and complaints on.

-Salary (Unpaid Regular day/s, Unpaid holidays, Unpaid Incentives).

-Government Benefits.

-Unposted Salary Loan Contributions.

-Unposted Monthly Contributions.

-Salary Loan Overpayment.

-Loan procedures.

-SSS Sickness Notification & Reimbursement.

-Magna Carta.

-SSS Maternity Notification and Reimbursement.

-TIN Registration.

-BIR Information Update/ Change Information.

Accommodates client concerns on:

-Employee Discipline

-Employee Absenteeism

-Employee Tardiness

Reference: Shineth Fontillas

Branch Manager; FIG – RPMSC

Contact #: +639*********

Email Address: *********************@*****.***

Field Officer

Innovations for Poverty Action (project based)

Dr. 1, Diego apartment, Valino Street, Magsaysay Norte, Cabanatuan City, Nueva Ecija.

July 7, 2014 to February 6, 2015

Job Responsibilities:

Interviewing respondents

Searching respondents in areas of Cabanatuan, Nueva Ecija

Data encoding

Calling respondents to be scheduled for training

Helps in conducting trainings for OFW households.

SEMINAR AND TRAINING:

On-the-job Trainee

Philippine Center for Postharvest Development and Mechanization (PHilMech)

Central Luzon State University Compound, Science City of Munoz, Nueva Ecija

April 10 - May 22, 2013

I hereby affirm that above information is true and correct to the best of my knowledge and belief.

ARVIN P. NAVARRO

Contact this candidate