Accountant Customer Service

Visa Type / Status : Spouse Sponsorship (Permanent).

Passport No : L7822264

Father’s Name : Devaraj.C

Husband’s Name : Arun Prasath.P

Address : Umm Al Seneem, Ain Khaled, Doha.

OBJECTIVE:

To secure employment with your organization by obtaining a challenging position in which I can contribute my education, experience, communication and analytical skills.

PROFESSIONAL EXPERIENCE:

Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.

Adept at managing budgets, payroll, invoicing and all other general accounting functions in diligent and quality-driven manner.

Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Fastidious in tracking all expenses and reconciling accounts.

Willing to work with any company committed to improving its sales and financial efficiency. Trained new employees on accounting principles and company procedures.

Developed monthly, quarterly and annual profit and loss statements and balance sheets. Reported financial data and updated financial records in ledgers and journals.

Conducted product inventories for all products and translated findings into detailed financial reports. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Performed various administrative functions, allocation of daily mails, sorting and allocation of case queue, seeking approval and requesting time frame for large job which is documented.

Researched on the accounts to maintain the outstanding entries cleared. Managed complex problem-solving for upper management to ensure on-time and cost-effective project completion.

Handled data and client communications and filling procedures with new and improved system. Provided suggestions and guidance to the team members to simplify the process and deliver high quality work.

WORK HISTORY:

From May ‘18 to June ‘19, AGBIZZ and REGENT TRADING Qatar as an Accountant – Cost.

Timely Cost Accountant with 1 year of experience and track record of producing highly accurate financial reports and streamlining production systems. Professional and certified accountant with fantastic communication skills.

Emerging accounting professional ready to develop career foundation with expanding operation. Dedicated to keeping records accurate and controls tight to meet all business needs.

Familiar with managing schedules, directing teams and overseeing closing processes. Well-versed in GAAP, ledger updates and report writing. Exceptional interpersonal, communication and multitasking abilities.

Accomplished Accountant cost enthusiastic about streamlining collections processes and improving billing procedures. Knowledgeable about non-payments, short pays, errors and reporting requirements.

Ambitious and self-motivated cost Accountant with exceptional research and qualitative abilities. Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.

Evaluated and improved accuracy and completeness of financial records to boost regulatory compliance. Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.

Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies. Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.

From June ‘16 to March ‘18 BARCLAYS Shared services, Chennai, India as Process Advisor.

Worked as Advisor to resolve merchant account issues, improve operations and provide exceptional customer service. Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Performed various administrative functions, allocation of daily mails, sorting and allocation of case queue, seeking approval and requesting time frame for large job which is documented.

Communicated with clients to verify information before closing the accounts and carry out specified requests. Raising queries wherever needed and clarified it to team members in the huddle meeting. Digitized through learning, testing and resolving issues while modernizing processes in switch from Mainframe to Bpaid.

From Apr ‘10 to June ‘13 ROYAL BANK OF SOCTLAND Chennai, India as Process advisor and Reconciler.

Managed the queues of various Issues/queries on a day to day basis in line with Service Line agreement. Actively involved in Process migration of Settlement & Control. Excellent in process of Audit Letters, Regular payments and Loan account Reconciliations.

Cross trained with Nostro Vostro reconciliation and credit limit approval for the customers. Cross-trained management on financial processes and reduced project gaps. Verified the accounts of the co-workers to ensure high quality.

Reported to my superior on the progress regularly. Maintained account accuracy by reviewing and reconciling checks monthly, daily and yearly. Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Researched on the accounts to maintain the outstanding entries cleared. Managed complex problem-solving for upper management to ensure on-time and cost-effective project completion.

Handled data and client communications and filling procedures with new and improved system. Provided suggestions and guidance to the team members to simplify the process and deliver high quality work.

Conveyed pivotal operational improvements to boost performance using financial data from reports. Improved business direction by prioritizing customers and implementing changes based on collected feedback.

TECHNICAL EXPERTISE:

Operating system: Windows XP/Vista/7, Tally 9, Aqura, Quickbis

Ms Office: MS Excel, Word, PowerPoint, Access

Software packages: Citrix, VDI, Connect Portal

CERTIFICATIONS AND TRANING:

Undergone special training for MS Office Excel Macros (In house).

Training for Soft Skills and Presentation skills (In House).

Undergone IELTS exam and scored 6.5 points.

Completed Courses on E-commerce, Tally 9, Advertisement management, International marketing, Working capital management

EDUCATION:

2010 MBA in Finance and Marketing 72%.

2008 Bachelor of commerce 72%.

2005 HSC 78%.

2003 SSLC 86%.

SOFT SKILLS:

●Desire to gain more knowledge and also to share knowledge continuously.

●Positive attitude and confident in nature.

●Possess good at analytical thinking.

●Excellent computing skills and Quick learner.

●Account reconciliation processes, Data trending knowledge.

●Cash Flow, Budget analysis, Financial modeling capability, Calculating liabilities.

AWARDS AND RECOGNITION:

●Good banking award and Smile Awards from RBS clients.

●Recognized as Top performer of the month and quarter several times.

●Recognized as expert in researching RMS and ALS.

DECLARATION:

I hereby declare that all the information given above is true to the best of my knowledge.

Place: Qatar Signature

(SATHYA D)

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