RESUME

Satish K. Gaikwad ADDRESS:

Cell No : 932-***-**** Uday Nagar, Janseva Mandal,

Email ID : ac93px@r.postjobfree.com Near Surya Nagar, Police Station, LBS Marg, Vikhroli-West,

Mumbai – 400083.

OBJECTIVE

To work in a challenging environment conducive for mutual growth, which will harness my technical skills, for the betterment of the organization and self. ACADEMIC QUALIFICATION

Bachelor of Commerce, Mumbai University – March 2006. TECHNICAL SKILLS

Diploma in Computer Hardware & Networking course from IIHT Institute.

Diploma in Computer Engineering.

M.S. OFFICE – WORD, EXCEL, POWERPOINT and OFFICE OUTLOOK WORK EXPERIENCE

Experience 1

Company : M/s. Comnet Solutions Pvt Ltd.

Job Site : WNS

Job Designation : Desktop Engineer

Duration : 12-July-2012 to 22-Sep-2013

Roles & Responsibilities

Installing & Configuration of OS & software such as : Windows XP (SP3), Windows 2003 (R2), Windows 2007, Citrix online plugging, Aventail Manager, Avaye IP., Microsoft Baseline Security, Java-6.3.15.

Configuration & Troubleshooting of the below Desktop, Laptop & Thin client: Thinclient (WYSE), Citrix program as Xendesktop & Xenapp., Barclays Environment and DDE., Laptops - Dell Latitude E5410, Dell E5400, Dell XPS, Dell E4300, Laptop softwares & Blue screen Issues, Desktop - Optiplex ax-330, Optiplex ax-620, Optiplex ax-375, Optiplex ax-745, IBM-Thinkpad, IBM-Netvista, Network Printers,

E Mail Configuration – MS Outlook 2003, Ms Outlook 2007, RPC Outlook 2007 for Laptop.

Troubleshooting of various kinds of operating systems issue for eg. Microsoft excel, word, powerpoint, Barclays environment and DDE.

Troubleshooting Microsoft Baseline security, Jave 6.3.15

Installation and configuration of Laserjet and Network Printers.

Preparing daily backup & monitoring checklist reports.

Preparing daily, weekly, monthly, yearly server utilization reports.

Transferring of Files from FTP to secure environment & non-secure environment.

Weekly preparing the reports of Conference Troubleshooting & room audit.

Managing the helpdesk ticketing system and solving the queries of the users.

Responsible for desktop/laptop Os hardening according to company policy.

Managing Helpdesk ticketing system and solving the queries of the users Experience 2

Company : M/s. ECLERX SERVICES LTD.

Job Designation : Desktop Engineer

Duration : 12-July-2011 to 18-May-2012

Roles & Responsibilities

Installing & Configuration of OS & software such as : Windows XP (SP3), Windows 2003 (R2), Citrix online plugging, Aventail Manager, Avaye IP., Microsoft Baseline Security, Java-6.3.15.

Configuration & Troubleshooting of the below Desktop, Laptop & Thin client: Thinclient (WYSE), Citrix program as Xendesktop & Xenapp., Barclays Environment and DDE., Laptops - Dell Latitude E5410, Dell E5400, Dell XPS, Dell E4300, Laptop softwares & Blue screen Issues, Desktop - Optiplex ax-330, Optiplex ax-620, Optiplex ax-375, Optiplex ax-745, IBM-Thinkpad, IBM-Netvista, Network Printers

E Mail Configuration – MS Outlook 2003, Ms Outlook 2007, RPC Outlook 2007 for Laptop.

Preparing daily backup & monitoring checklist reports.

Preparing daily, weekly, monthly, yearly server utilization reports.

Transferring of Files from FTP to secure environment & non-secure environment.

Weekly preparing the reports of Conference Troubleshooting & room audit.

Managing the helpdesk ticketing system and solving the queries of the users.

Responsible for desktop/laptop Os hardening according to company policy. Experience 3

Company : M/s. ALLIED DIGITAL SERVICES LTD.

Site : CBDT PROJECT, INCOME TAX MUMBAI

Job Designation : FMS Engineer

Duration : 09-Apr-2007 to 31-Jun-2010.

Roles & Responsibilities

Configuration of Email client for accessing Pop3 Account. (Microsoft Outlook)

Installed & Configured Network printers Canon IR2016, HP 1022n.

Troubleshooting of LAN.

Worked in IBM ThinkCentre & IBM Thinkpad, Compaq, Sony Vio, Zenith

Maintaining, Installation & Troubleshooting of Vista Multiplex software.

Maintaining & Troubleshooting IBM POS machines.

Worked on Site Asset Management.

Experience 4 :

Company : M/s. HDB Financial Services

Job Designation : Sales Executive

Duration : One Year

Roles & Responsibilities

Handling Loan Processing documents

Home Loan, Personal Loan & Mortgage Loan

Maintain Proper documentation of the clinet with Civil report

Generating LOS ID with chronological order.

Provided disbursement on timely bases.

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PERSONAL DETAILS

Date of Birth : 24/10/1982

Languages known : English, Hindi, Marathi

STRENGTHS

Self Confidence

Capacity & Willingness to work hard

Adaptability to any working environment

Optimistic in my career.

HOBBIES

Reading Newspaper, Technical Magazines, Surfing Net, Enjoying Music. I hereby declare that all the information provided above is true to the best of my knowledge to date.

Yours Truly,

Satish Gaikwad

Place : Mumbai

Date :

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