Engineer Sales Executive
Resume:
RESUME
Satish K. Gaikwad ADDRESS:
Cell No : 932-***-**** Uday Nagar, Janseva Mandal,
Email ID : ****************@****.*** Near Surya Nagar, Police Station, LBS Marg, Vikhroli-West,
Mumbai – 400083.
OBJECTIVE
To work in a challenging environment conducive for mutual growth, which will harness my technical skills, for the betterment of the organization and self. ACADEMIC QUALIFICATION
Bachelor of Commerce, Mumbai University – March 2006. TECHNICAL SKILLS
Diploma in Computer Hardware & Networking course from IIHT Institute.
Diploma in Computer Engineering.
M.S. OFFICE – WORD, EXCEL, POWERPOINT and OFFICE OUTLOOK WORK EXPERIENCE
Experience 1
Company : M/s. Comnet Solutions Pvt Ltd.
Job Site : WNS
Job Designation : Desktop Engineer
Duration : 12-July-2012 to 22-Sep-2013
Roles & Responsibilities
Installing & Configuration of OS & software such as : Windows XP (SP3), Windows 2003 (R2), Windows 2007, Citrix online plugging, Aventail Manager, Avaye IP., Microsoft Baseline Security, Java-6.3.15.
Configuration & Troubleshooting of the below Desktop, Laptop & Thin client: Thinclient (WYSE), Citrix program as Xendesktop & Xenapp., Barclays Environment and DDE., Laptops - Dell Latitude E5410, Dell E5400, Dell XPS, Dell E4300, Laptop softwares & Blue screen Issues, Desktop - Optiplex ax-330, Optiplex ax-620, Optiplex ax-375, Optiplex ax-745, IBM-Thinkpad, IBM-Netvista, Network Printers,
E Mail Configuration – MS Outlook 2003, Ms Outlook 2007, RPC Outlook 2007 for Laptop.
Troubleshooting of various kinds of operating systems issue for eg. Microsoft excel, word, powerpoint, Barclays environment and DDE.
Troubleshooting Microsoft Baseline security, Jave 6.3.15
Installation and configuration of Laserjet and Network Printers.
Preparing daily backup & monitoring checklist reports.
Preparing daily, weekly, monthly, yearly server utilization reports.
Transferring of Files from FTP to secure environment & non-secure environment.
Weekly preparing the reports of Conference Troubleshooting & room audit.
Managing the helpdesk ticketing system and solving the queries of the users.
Responsible for desktop/laptop Os hardening according to company policy.
Managing Helpdesk ticketing system and solving the queries of the users Experience 2
Company : M/s. ECLERX SERVICES LTD.
Job Designation : Desktop Engineer
Duration : 12-July-2011 to 18-May-2012
Roles & Responsibilities
Installing & Configuration of OS & software such as : Windows XP (SP3), Windows 2003 (R2), Citrix online plugging, Aventail Manager, Avaye IP., Microsoft Baseline Security, Java-6.3.15.
Configuration & Troubleshooting of the below Desktop, Laptop & Thin client: Thinclient (WYSE), Citrix program as Xendesktop & Xenapp., Barclays Environment and DDE., Laptops - Dell Latitude E5410, Dell E5400, Dell XPS, Dell E4300, Laptop softwares & Blue screen Issues, Desktop - Optiplex ax-330, Optiplex ax-620, Optiplex ax-375, Optiplex ax-745, IBM-Thinkpad, IBM-Netvista, Network Printers
E Mail Configuration – MS Outlook 2003, Ms Outlook 2007, RPC Outlook 2007 for Laptop.
Preparing daily backup & monitoring checklist reports.
Preparing daily, weekly, monthly, yearly server utilization reports.
Transferring of Files from FTP to secure environment & non-secure environment.
Weekly preparing the reports of Conference Troubleshooting & room audit.
Managing the helpdesk ticketing system and solving the queries of the users.
Responsible for desktop/laptop Os hardening according to company policy. Experience 3
Company : M/s. ALLIED DIGITAL SERVICES LTD.
Site : CBDT PROJECT, INCOME TAX MUMBAI
Job Designation : FMS Engineer
Duration : 09-Apr-2007 to 31-Jun-2010.
Roles & Responsibilities
Configuration of Email client for accessing Pop3 Account. (Microsoft Outlook)
Installed & Configured Network printers Canon IR2016, HP 1022n.
Troubleshooting of LAN.
Worked in IBM ThinkCentre & IBM Thinkpad, Compaq, Sony Vio, Zenith
Maintaining, Installation & Troubleshooting of Vista Multiplex software.
Maintaining & Troubleshooting IBM POS machines.
Worked on Site Asset Management.
Experience 4 :
Company : M/s. HDB Financial Services
Job Designation : Sales Executive
Duration : One Year
Roles & Responsibilities
Handling Loan Processing documents
Home Loan, Personal Loan & Mortgage Loan
Maintain Proper documentation of the clinet with Civil report
Generating LOS ID with chronological order.
Provided disbursement on timely bases.
.
PERSONAL DETAILS
Date of Birth : 24/10/1982
Languages known : English, Hindi, Marathi
STRENGTHS
Self Confidence
Capacity & Willingness to work hard
Adaptability to any working environment
Optimistic in my career.
HOBBIES
Reading Newspaper, Technical Magazines, Surfing Net, Enjoying Music. I hereby declare that all the information provided above is true to the best of my knowledge to date.
Yours Truly,
Satish Gaikwad
Place : Mumbai
Date :
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