Manager Office

Nawraj Shrestha

Bellboy, Doorman

Itahari, Sunsari, Nepal

Mob.No. +977********** / 985-***-****

Email: *****************@*****.***

CAREER OBJECTIVE

I am Loyal to the brand of the hotel, and hard working for the guests I interact with I immediately try to solve problems that guests may have because I want them to quickly move on from the issue and back to fully. Enjoying their stay, I am quick and natural learner because I have fun with everything I do. I’m not afraid to try on new things. My goal is to do everything I can to help the guest enjoy their stay, and to persuade them to return to the hotel in the future.

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Personal Details

Name

: Nawraj Shrestha

Date of Birth

: 28 may 1977

Place of Birth

: Nepal

Marital Status

: Married

Nationality

: Nepali

Religion

: Hindu

Hobbies

: Listening Music

Language Known

English / Excellent

Nepali / Excellent

Hindi / Excellent

Arabic / Basic

Passport Details

Passport No.

: 11404036

Date of Issue

: April 19th 2019

Place of Issue

: Nepal

Date of Expiry

: April 18th 2029

Work Experience

Guest Place Hotel (Doha, Qatar)

As a bellman(bellboy) : February 10th 2001 To 30 October 2004

As a Housekeeping : November 1st 2004 To 25thjune 2005

As a Receptionist : June 26th 2005 to 10thDecember 2007

Driving Experience

Nepali, Qatar

Education Qualification

S.L.C Board (school leaving certificate)

Computer Skills

Opera, MS Word, MS Office, Photography Management System

Responsibilities

Assisting guest regarding hotel facilities in a informative and helpful way

Informing Security or the duty manager of any security concerns and ensure safe and secure operations of the driveway at all times etc

Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude develop a rapport with the customer base

Assist customers loading/unloading luggage, in lobbies, lanes and in the parking office.

Greet guests and escort to their room Ensuring the driveway and hotel entrance is kept clean and tidy at all times, free of obstacles and ensure that traffic through the driveway is controlled

Providing efficient service with the luggage of the guest upon arrival

Creating a welcoming environment for hotel guests

Facilitating arrival departure (this includes opining doors, hailing taxicabs etc.

To work with and without supervision and follow directions of supervisor when request are made

Assist guest with general questions and inquires.

Reference will be provided upon request.

Thank you.

Nawraj shrestha

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