Amy Lynch
***** ***** *** *****, ******, TX, ****2 • 832-***-**** • ***********@*****.***
Mortgage Underwriting Professional
Client Centered • Detail Driven • Leader • Mentor • Highly Effective
Profile
More than 15 years of progressively responsible experience in the mortgage industry.
Able to align, coordinate, empower, and guide multi-site cross-functional teams across projects and organizational initiatives from concept to completion.
Excellent communicator with demonstrated ability to collaborate with staff, management, business partners, and others at all organizational levels.
Outstanding blend of organization, prioritization, leadership, and interpersonal skills.
Mentor and lead teams by example and with integrity to deliver service excellence.
Consistent success is rooted within the concept of quality, continuous improvement and effective process enhancements.
Proficient in Calyx Point and Encompass software, manual underwriting for both FHA and conventional loans, and self employment income.
Credentials and licensures: Direct Endorsement CHUM's ID, NMLS 1787364.
Professional Experience
NACA, Houston, TX (2018 – 2019)
Housing Counselor
Leveraged advanced skill and industry expertise to interview 4+ credit applicants over the phone and via face to face to determine eligibility on a daily basis, and submit 15 files for qualification per week.
Coached, led, mentored, and trained staff as well as first time homebuyers through leading 5 hour classes.
Performed in-depth evaluation of employer and financial information for each applicant.
MobilOil Credit Union, Beaumont, TX (2018 – 2018)
Underwriter
Provided hands-on dedication to performance improvement of staff and underwriters through training and one-on-one professional development.
Achieved and maintained in-depth knowledge and understanding of multiple loan product guidelines, DU/LP guidelines, and risk assessment tools, as well as secondary market activity, practices, and business and industry practices related to loan underwriting quality and origination activity.
Proactively identified, analyzed, and capitalized on opportunities to rework loans for new terms.
Maintained pre-established service level standard of decisions within strict timeframes.
Eagle Home Mortgage, Houston, TX (2013 – 2018)
DE Underwriter
Expertly and efficiently completed underwriting for 7 loans per day, and completed underwriting turnaround time within 24 to 48 hours with pipeline of over 350 loans.
Closed over 30 loans per month.
Fostered collaborative, cross-functional relationships with sales team, processors, and related professionals in a fast paced and dynamic environment.
Assisted in preparation of repurchase responses and/or rebuttal reviews within 72 hour time frame.
Additional Career Experience
DE Underwriter, America Choice Mortgage, Houston, TX
Underwriter & Quality Control Manager, Sutherland Global Services, Houston, TX