Resume
Mohammed Abdur Rahim
Email –***********@*****.***
Mobile - 55774745
Profile:
Dynamic and successful Sales/Marketing and Management Executive with extensive experience in Start-Up Ventures, Business Turnarounds and New Product Launches utilizing strong leadership and excellent communication skills. Expert in building positive relationships with customers and employees. Skilled at mentoring sales people (staff development) to achieve success.
Over twelve years’ experience in Domestic and International F&B Environments using strong skills in Marketing Strategy Development & Implementation, Strategic Planning,
Computer software experience: All Microsoft Office software (Word, Excel, PowerPoint and AX Access); all Adobe products.
FRENCH BAKERY, RESTAURENT & HALA CAFÉ asst Restaurant Manager
SAVECO SUPERMARKET, KUWAIT (SAPTEMBER 2014-TILL NOW)
1.Operational management: organising stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security;
2.People management: training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rotas;
3.Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations;
4.Ensuring high standards of customer service are maintained;
5.Implementing, and instilling in their teams, company policies, procedures, ethics, etc.
6.Handling customer complaints and queries;
Job Responsibilities
Market Research: Get information about customers demand and interest and assessing competitive activities.
Communication: Informing senior officials regarding the market position and prices, and up sailing.
SUPERVISOR AND STORE IN CHARGE THE GREAT STEAK INTERNATIONAL POTATO COMPANY (2010-2014)
1.Coaches and trains production staff prepares on job training programs. Evaluate performance of staff, recommends promotion, additional training or termination.
2.Prepares annual Sales plans, pay roll, and vacation plan.
3.Prepare Sales budget and maintain/improve budget limitations to meet company’s annual objectives and standards according to sales projections.
4.I look for more effective ways of working to reduce costs and I am cost conscious, controlling waste,
HEAD WAITER NAIF CHICKEN AL BUSTAN (2006-2010)
a. I help and support colleagues when needed and I share my knowledge with
Them and encourage them to do the same.
b. I value my colleagues’ ways of working and I learn from those who work
Differently to me.
CUSTOMER SERVICE
1.In charge of helping customers with their queries and assist them in all means as possible
2.Assist customers with their general queries regarding product plans. Educational qualification:
May 1998 : Secondary school certificate.
Secondary education board Bangladesh.
April 2002 : Diploma in electronic and electronic. (Bangladesh political institute)
PERSONAL INFORMATION
Nationality : Bangladeshi
Date of Birth : 31th of July 1981
Gender : Male
Civil ID NO : 281*********
Expiry date : 25th September 2019
LANGUAGES
English, Hindi, Bangla, Arabic.
References
Provided on Request