Customer Service Assistant

Mashamaite, Petronella

*** **** ******, *********, ********, 000*-***-*** 5761 ***********@*****.*** Age: 22 Gender - Female

August 1, 2018

To whom it may concern

With this letter, I wish to express my interest in an entry level clerical / office practice position. I have studied Management Assistant with subjects including communication, Office Practice, Computer Literacy and Information Processing. I have also worked as an Insurance Broker on a part time basis with duties that include insurance upgrades, client liaison and customer service.

My abilities include good communication and telephone skills, data capturing, information processing and computer literacy. My intention is to obtain an entry level position to learn and grow my skills in my areas of formal training.

I would very much like to meet and discuss my experience, skills and any opportunities available. I look forward to receiving feedback and discussing further. I have enclosed by CV detailing my professional background for your review and consideration.

Sincerely,

Mashamaite, Petronella

Mashamaite, Petronella

130 Troy Street, Sunnyside, Pretoria, 000*-***-*** 5761 ***********@*****.***

Objective

To obtain an entry level position that will enable me to learn the business fields which I have acquired prior formal training, face new challenges and enhance my skills from experienced professionals

To implement given tasks with due diligence and execute best practice in all tasks

Working Experience

CALL CENTRE TRAINEE SANLAM DOMINOS SEPTEMBER 2018 - CURRENT

Training as Call Centre Agent

Reference: Sionel - Trainer (081-***-****)

INSURANCE BROKER SANLAM MARCH – APRIL 2016

Sell insurance products

Perform insurance upgrades

Client Liaison

Customer Service

Reference: Manager (012-***-****)

Reason for Leaving: Part time role during school holiday for 2 months

Education

2016 MANAGEMENT ASSISTANT DENVER COLLEGE

oSUBJECTS: Communication, Office Practice, Computer Practice, Information Processing

oREFERENCE:

2014 MATRIC – SENIOR CERTIFICATE IPOPENG HIGH SCHOOL

oSUBJECTS: English, Sepedi, Mathematical Literacy, Economics, Geography, Tourism, Life Orientation

oREFERENCE: Principal Mr. Chris Mashala 060-***-****

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