Customer Service Maintenance

Eric D Jones

*** ********* *** ***** ** *****

Home: 810-***-**** Email: **********@*****.***

Objective: To obtain a career in logistics that will utilize the knowledge and experience I gained as a Shipping and Receiving Supervisor and NCO in the U.S. Marine Corps. WORK EXPERIENCE

Laird Technologies 2013-Present

Shipping and Receiving Specialist

Logistics Supply Chain

• Control of all inventory

• Daily shipping and receiving procedures

• Invoicing all international shipment

• Maintain all order for shipments

Premiere Packaging Flint, MI 2010-2013

Line Technician, Formulation, Responsible for:

● Maintain the production process

● Provide preventative maintenance

● Overseeing all daily production procedures

Toro Irrigation San Diego, CA 2008-2010

Shipping Clerk, Responsible for:

● Providing timely and accurate administrative support to warehouse staff

● Maintaining filing systems and providing logistical support

● Handling customer service calls and complaints

● Received incoming products and supplies

MILITARY 1998 - 2008

U.S. Marine Corps Okinawa, Japan (1998-2002)

Shipping & Receiving Supervisor, Responsible for:

● Supervision of warehouse staff and 7 Marines

● Routine and emergency security and safety services

● Performing periodic physical inventories of stock materials

● Maintaining all warehouse repair and maintenance records U.S. Marine Corps Camp Pendleton, CA (2002-2005)

Temporary Storage Supervisor, Responsible for:

● Handling daily accounting functions related to accounts receivable

● Routine and emergency security and safety services

● Overseeing the daily operations of the storage warehouse

● Supervision of Storage staff and 12 Marines

● Maintaining all Storage repair and maintenance records U.S. Marine Corps MCAS Miramar, CA (2005-2008)

Shipping and Receiving NCO, Responsible for:

● Overseeing the daily operations of the warehouse

● Supervising warehouse staff and 30 Marines

● Maintaining accurate up to date inventory

● Maintaining records, including timesheets and personnel records

● Maintaining all warehouse repair and maintenance records

● Providing a preventative maintenance schedules for warehouse operations EDUCATION & TRAINING

Northwestern High School Flint, MI. 1994-1998

University of Maryland Okinawa, Japan (Business Administration) Gross Mont College San Diego, CA (Business Administration) ITT Tech Flint, MI

* Other Qualifications, Skills and Abilities

● Over ten years of forklift skills and training

● Proficient in Microsoft Word, Excel, Outlook and PowerPoint

● Knowledge of hazardous materials and shipping hazardous materials

● In depth knowledge of UPS, FedEx,DHL, SAP,Mas90 and ERP(QAD) systems

● Ability to learn quickly

● Team oriented and flexible

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