Administrative Assistant Customer Service

Elissa Benes

** ******* *****, ***. *, Budd Lake, NJ 07828

973-***-**** **********@*****.***

EDUCATION:

County College of Morris

HR Generalist Certification

SUMMARY OF QUALIFICATIONS:

●Exceptional interpersonal, organizational, and communication skills

●Administrative, Customer Service, and HR experience

●Computer skills: MS Office Suites, ADP, Win Team, Lotus Notes, SAP, Visio, QuickBooks, Integra

●Ability to work in a group setting or individually

●Experience in both large corporations and small companies

●Payroll administration

EXPERIENCE:

2014-2019 HR Coordinator Allied Universal/ US Security Associates, Inc. Parsippany, NJ

●Research and process all payroll and billing adjustments including supplemental billing.

●Process all accounts payable and interact with all external vendors

●Complete all disability and FMLA paperwork

●Review, process and complete all unemployment claims

●Assist with the processing of all new employees and on boarding into computer databases

●Interaction with clients to assist in any billing and invoice issues

●Process all worker's compensation claims

●Process all Certificate of Insurance requests for clients.

●Order all office supplies both internal and through outside vendors

●Submit all claims with documentation for any legal issues pertaining to the local branch

●Maintain compliance accuracy through databases and completed personal folders

●Assist with renewal and initial SORA registration process

2013-2014 Post Closer Clerk Valley National Bank Wayne, NJ

●Prepared all documents for load applicants

●Reviewed and submitted documentation for loan processing

●Processed loan disbursements

●Maintained all confidential records and files

2012-2013 Loan Assistant Advisors Mortgage Group Parsippany, NJ

●Contacted leads from Management team regarding mortgage refinancing

●Emailed borrowers for any missing information

●Worked independently to follow up and correspond with borrowers for updated information

2006 - 2009 Administrative Assistant ADP Inc. Florham Park, NJ

●Inputted registered representatives/Principals into the Financial Industry Regulatory Authority System

●Maintained database with state jurisdictions, locations, and branch offices

●Circulated Financial Crimes Enforcement Network regulatory reviews for searches related to the Patriot Act on behalf of the Broker-Dealer

●Inputted SAP documents and maintained all marketing materials

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