MARCELA PADILLA
Cell: 714-***-**** Email: *****.*********@*****.***
OBJECTIVE: To obtain a challenging and rewarding position with a company where I can
contribute and utilize my skills and knowledge.
SKILLS & QUALIFICATIONS
̈ Bilingual - English / Spanish ̈ Organized & detail-oriented
Strong Customer service and Data Entry
̈ ̈ Proficient in 10-key by touch
̈ Proficient in Microsoft Word/Excel ̈ ̈ Administration/Record Management
WORK EXPERIENCE
Tristar Insurance Group 12/19/2016- 06/28/2019
Admin. Support/ Mail/File Clerk
Alphabetize mail/Drop mail into files
Label Closed files/ship to Storage
Data Entry
Pull files for Adjusters/File Back files on shelves
Intercare Holdings Inc. 3/2014-12/2016
Admin. Support/Mail Clerk
Index Documents to assure proper delivery to Adjuster
Scan Documents into computer system
Assign Documents to Adjusters
Reception
Tristar Risk Management 01/2009- 1/2014
File/Mail Clerk/Data Entry
-Answered up to 20 incoming calls regarding the status of claims and medical refills and
help resolving problems.
-Assisted 6 Claims Adjusters and 2 Claims assistants with legal documents.
-Maintained and updated filing, inventory, mailing, and database systems.
EDUCATION
Front Office Medical Administrative Assistant
Casa Loma College
Lincoln Adult Ed. / ROP Center
REFERENCES Available upon Request