Executive Assistant Manager

Nicole Petty **** Diamond Lake Trail Justin, TX **247

•817-***-****•*******@*****.***

Executive Summary

PHR Executive with 15+ years’ experience with a unique combination of business leadership, managerial experience, and technical skills.

Software

HRIS - QuickBooks - Benefits Connect - Global Group Inc - ADP - Paychex - HR Online - Intuit - NetSuite - Alfa - Open Air - Peachtree - ACT - Great Plains - PeopleSoft - AX - Accurint - Indeed - Zip recruiter - Car Fax - Work Day - Skype - Microsoft Teams - Office 365 - PowerPoint - BCBS

Professional Experience

Falcon Holdings Management, LLC – Southlake, TX 8/2017- present

Benefits Manager, HR Generalist, Executive Assistant 8/2017- present

Programmed, trained and implementation of the ATS on boarding for 17 companies and 4000+ employees for My Staffing Pro.

Execution of critical HR processes, including compensation, performance management, talent acquisition, talent development and workforce planning

Educated relevant laws associated with the administration of employee benefits including insurance, COBRA, STD, LTD, FMLA and LOA for over 4000+ employees

Developed and implementation of personnel policies and procedures;

Verify qualifying events for employees along with sending the proper documentation to the carriers for changes.

Devised training sessions for 350 Team Members on new recruiting website

Supervised and managed 3 teams for reporting accurate data for benefits

Provides Executive level Support to Owner and 4 Sr. Executives ranging from extensive calendaring (work and personal), meeting schedules, expense reporting, maintaining accurate contacts database.

Screening and validating confidential calls, emails to schedule appointments per priority

Liaison with internal and external business partners and future partners

Organized domestic and international travel arrangements for the Executive and/or team members.

Created weekly agendas for the executive teams, maintains high level of confidentiality and a notary

Recruitment effort for all exempt and non-exempt personnel, and temporary employees; conducts new employee orientations; writes and places advertisements.

Files EEO-1 report annually; maintain other records; reports and logs to conform to EEO regulations.

Managed Reconciliations of 9 insurance providers

Assisted with handling employee relations counseling and exit interviews.

Executed each employee account for their benefits

Documented any discrepancies in benefits accounting to maintain a clear record of reconciliation and adjustments

Created website for security access for building

Mercedes Benz Financial Services - Fort Worth, TX

Client Services Agent –Citations/ AR 7/2016- 7/2017

Research parking, speeding, photo enforcement citations

Executed payments when necessary for each ticket

Prepared citations to be sent out for ACH and documented citations for future payments

Processed payments for customer title releases, Customer service for payment processing

Handled Dealer EFT, Checks, Wire transfers and Maintains customer accounts

Released titles for payoffs in a timely manner

MES fire – Indianapolis, IN

Regional AR Specialist 11/2015 – 6/2016

Rectified escalated accounts payable issues from employees and vendors,

Researched and resolved billing and invoice issues due to city budgets

Ordered items for delivery in a timely manner and Relayed shipment ETAs

Created new tax-exempt certificates/W9 forms, entering new customer’s information

Logic Trends - Irving, TX

Sr. Executive Assistant/HR Director 02/2006 – 12/2014

Maintained Federal and State Laws to confirm and enforce company Compliance

Slashed 30% on Workers Comp, Auto, Umbrella Policies, Basic Life, 401k, Short/Long Term Disability

Coordinated and Executed executive meetings and company events, Set policies, procedures,

Notified all employees of any changes made to Company Policy, Presented Orientation materials

Executed employee vacation balances, coordinated company asset handout and return process

Provided Executive level Support to Owner and Sr. Executives ranging from extensive calendaring (work and personal), meeting schedules

Reconciled expense reports maintained accurate contacts database.

Validated confidential calls and emails to schedule appointments per priority

Liaison with internal and external business partners and future partners

Organized domestic and international travel arrangements for the Executive and/or team members.

Created weekly agendas for the executive teams, Maintains high level of confidentiality and a notary

Configured New Hire Binder and a Human Resources Records Retention and Destruction Policy

Conducted benefits administration for 200 benefit eligible employees

Prepared federal background checks on all new employees

Coordinated Open enrollment question and answer session with employees on benefit program updates.

Ran the bi-weekly payroll process, processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.

Centurion American - Bedford, TX

CFO Executive Assistant/ HR Director 01/2004- 01/2006

Guided the startup and management of all HR operations

Liaison with internal and external business partners

Created and implemented new systems and programs for a new location within the company

Executed Accounts Receivable and Accounts Payable, Ran the bi-weekly payroll process

Conducted multimillion-dollar deposits, Created and managed confidential personnel records

Organized and edited blue-print drawings for General Contractors

Maintained high level of confidentiality and a notary

Taurus Electric - Haltom City, TX

HR Director /Payroll Manager 11/2002-01/2004

Reviewed federal and state laws to confirm and enforce company compliance.

Processed an average of 150 invoices per month.

Reduced time, costs, and increased efficiency by introducing new accounting procedures

Verified details of transactions, including funds received and total account balances.

Coded the general ledger and processed vendor invoice payments

Opened and assigned new client accounts, month-end balance sheet reviews and reconciled any variances

Rectified escalated accounts payable issues from employees and vendors. Researched and resolved billing and invoice problems

Education

Intuit Online PHR Certification Payroll Law Certification Paychex Accounting Certification

Fortis College Associates Ashworth College Vet Tech - Certification

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