Assistant Customer Service

CURRICULUM VITAE OF

Jo-Ann M. Dacanay

Contact Number: 974 -50654923

Email address: *.*********@*****.***

Address: Al Mirqab Compound 2,

Al Jadeed Street, Doha Qatar

CAREER OBJECTIVE:

To deliver a highly productive and value -adding performance in the field of Administrative by utilizing skills, capabilities, and professionally acquired experiences.

WORK EXPERIENCE:

Sahm El Shark Trading & Services

Barwa Village – Building 9 – Shop 14,15

P.O Box 7531

Doha, Qatar

February 2, 2019 up to Present

Admin Assistant

Job Description

Answer telephone

Invoicing

To prepare the Prices of the Product

Correspondences

Responsible for Stationery Supplies

Other Administrative Jobs.

Siemens LLC

Al Otaiba Tower

Electra Street, Abu dhabi UAE

April 2008 to September 2017

Receptionist cum Team Assistant

Job Description:

Answer Telephone, screen and direct calls.

Provide information to callers.

Maintain office security by following safety procedures and controlling access via the reception desk..

Receive, sort and distribute daily mail/ deliveries

Updates calendar and schedules meeting.

Maintain appointment diary either manually or electronically

Provide general administrative and clerical duties such as filing, photocopying and faxing.

Order office supplies and keep an inventory stocks

Prepare LPO fand received delivery orders

Ensure knowledge of staff movements in and out of organization

Timesheet encoder

Abudhabi Ladies Club( Under Supervision of Hilton Hotel )

Corniche Road, Abudhabi UAE

April 2006 to February 2008

Health Club Receptionist

Job Description:

Manage all the new members of the facility assisted them with all the information and showed them around the facility,

Scheduled the club appointment and SPA appointments

Facilitate new membership of the club

Streamlined all the feedback given by the users and recommended ways of improving the services to the manager.

Monitored the new polices of the club and ensured that the front desk is informed on the same.

Regulated all the telephone calls and ensured that all inquiries are answered.

Handled aerobics classes

KM Trading LLC

Salam Street, Abudhabi UAE

May 2002 to June 2006

Cashier and Sales Staff

Job Description:

Responsible for taking money in the form of cash, check, and credit card

Open and close cash registers, performing task such as counting money, separating charge slips, coupon and vouchers, balancing cash drawers and making deposits.

Maintaining in-store stocks

Handling the return of merchandise and bagging, or packaging clothing

Assisting shoppers to find the goods and products they are looking for.

To be asked by the customers to help them put together or accessorize an outfit which requires an aye for fashion.

Re-stocking empty shelves and racks, taking inventory and making price tags

PERSONAL DATA

Marital Status: Single

Visa Status Business Visa ( with NOC )

Languages: English / Tagalog

Height: 5’2”

Weight: 51kg

Gender: Female

Citizenship: Filipino

Religion: Christian

EDUCATION: and EXPERIENCE

College diploma generally required

Knowledge of administrative and clerical procedures

Knowledge of computer with experience in MS Office.

Knowledge of customer service principles and practice

Ability to work switchboard

I hereby certify that the above information are true nd correct to the best off my knowledge and belief.

Contact this candidate