Waiter

CURRICULUM VITAE

PERSONAL INFORMATION:

First name Haruna

Last, name Mukiibi

Current address United Arab Emirates (U.A.E)

Cell: +971*********

E-mail: *************@*****.***

Date of birth 30-08-1989

Gender Male

Nationality Ugandan

Marital status Married

Passport number A00056312

Visa status Visit Visa.

Employer: Rosewood hotels and Resorts, Abu Dhabi

Job Function: Banquet captain.

Date: 05th- FEB -2017

End: 30th-JULY-2018

Duties :

Banquet assistant oversee catered events, primarily at hotels, convention centers, and other venues. They schedule banquet service personnel, assign specific tasks or services, ensure that safety and sanitation codes are followed, and train staff to recognize improper guest behavior.

Ensure each guest is rendered a special feeling. Provide personalized service to guests. Manage and supervise banquet staff at an event. Review all banquet

Banquet team also holds team meetings to provide updates on policy or service changes, and they manage any staff problems that occur, defusing situations as quickly as possible. Banquet captains oversee banquet room setup, directing staff on where to place table settings, centerpieces, and other table decorations.

Employer: Rosewood hotels and Resorts, Abu Dhabi

Job Function: Shift Team Leader (Guest Request Attendant)

Date: 03rd- March -2015

End: 30th-January-2017

Summary:

Team leaders utilize negotiation skills to achieve results and reach an understanding in the event of a workplace conflict. Team leaders who negotiate effectively streamline the decision-making process, as well as solve problems for the best interest of everyone involved.

A quality team leader is respectful of his team members. A respectful leader empowers employees by encouraging them to offer ideas about decisions that affect them. This lets team members know that the leader respects their input and opinions

Employer: St Regis Saadiyat Island hotels and resorts

Job Function: Senior Room Attendant

Date: 30th- Jan-2013

End: 30th-Jan-2015

Duties:

Attending morning briefings to know the business of the day around the hotel.

Cleaning hotels colliders and making sure the corridor is clear of any blockings.

Organizing housekeeping pantries.

Conducting training to new hires or housekeepers and explaining policies and work procedures.

Coordinating work activities among departments.

Employer: ADNH as casual staff at Abu Dhabi International Airport

Job Function: Airport Attendant (customer service)

Date: Jan-2012

End: Dec-2012

Employer: Entebbe International Airport (Uganda)

Job Function Cargo Handler/Team Leader

Start Date: June 2009

End Date: December 2011

Education Background

Institution: DatarmineTechinical Business School

Program: Electrical Engineering and Installation

Education Level: Diploma

Mode of Study: Full Time

Institution: Victoria Secondary School

Program: Uganda Certificate of Education - UCE

Education Level: Ordinary Level

Mode of Study: Full Time.

Achievements:

I was awarded a certificate of appreciation in engineering with star wood hotels and resorts worldwide Inc.

Attained a Service cultural Training Certificate at St Regis saadiyat Island Resort

Have a certificate of appreciation from Sheikh Khalifa medical city in the participation of the world sepsis day as a volunteer.

Have a certificate of computer training in MS office, web development.

Attained Ecolab product awareness and COSHH Training organized by ECOLAB GULF FZE DUBAI.

Have acquired customer service skills, working as a team, interpersonal communication skills, handling misfortune situations, shift work experience, working under pressure and dealing with people of various cultural backgrounds.

Additional Training, Competences & Skills:

** Good communication skills, efficient and presentable

** Customer service skills

**Hot Source and REX System software Able to work days, evenings, and on weekends

**Recognizes and resolves problems quickly and efficiently.

**Takes pride in a job well done

**Able to work for long hours and can work under minimum supervision

**Has great attention for details and works well under pressure in a fast-paced environment

**Maintains a professional appearance with a positive attitude and adaptable and flexible

**Patient, helpful and interested in the welfare of the guests and staff

**Ability to work as a team.

Languages:

English: Excellent with written and oral skills

Arabic: learning

Referees:

Available upon request

I hereby declare that the information given is correct to the best of my knowledge and believe

In addition, that I have not withheld any information that might affect my suitability for employment.

MUKIIBI HARUNA

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