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Manager Customer Service

Location:
Al Khor, Qatar
Posted:
August 18, 2019

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Resume:

CURRICULUM VITAE

MUHSIN ABBAS DOLLA

PO BOX .****4

EMAIL: ***************@*****.***

PERSONAL PROFILE

DOB: 8TH JUNE 1977

NATIONALITY KENYAN

MARITAL STATUS: MARRIED

PASSPORT NUMBER: A1167659

LANGUAGES: ENGLISH, SWAHILI

MOBILE: 55148417

ATTRIBUTES

A highly motivated ambitious resulted individual who has over 6 years in security services with well diverse skills in customers care management and security level. Committed to quality services with highly morals integrity. Able to implement responsibilities with the precision and timeless required.

PERSONAL OBJECTIVE:

To enhance my skills in a positive work related environment and learn new things that will make me a better professional also seeking a challenging position in an organization that rewards positive results, hard work, loyalty and dependability in a team environment.

ACADEMIC AND PROFESSINAL QUALIFICATIONS:

1.CERTIFICATE IN COMPUTER OPERATIONS:

2.KENYA CERTIFICATE OF SECONDARY EDUCATION:

WORKING EXPERIENCE:

FROM SEPTEMBER 2015 TO DATE: G4S SECURITY COMPANY IN QATAR AIRWAYS CARGO HAMAD INTENATIONAL AIRPORT:

Roles and Responsibilities

1: Monitor developing threats around the region and warehouse.

2: Patrolling the assigned areas of my duties.

3: Checking shipments connecting from hub for contraband and threats.

4: Conducting investigation and prepare investigation report into various forms of conduct and behavior.

5: Collaborate with MOI in screening of cargo at the terminal in x-rays machine and EDD system.

6: Check accident and incidents within at the work place.

KEY SKILS:

1.Possessing well in a good health and positive mental attitude.

2.Eager to learning new assignments.

3.CCTV Control.

4.Fill the VUN inspection checklist for all inbound and outbound VUN shipments.

5.Check the VUN shipment or inspect it 360 degrees before departure.

2013-2014 QATAR GAS

Roles and Responsibilities

1. Patrolling the perimeter to ensure no trespassing in premises

2. Patrolling building to building to ensure residents are safe and okay 24 hrs.

3. To observe and report any damage in the premises to prevent accident and incident.

4. Select and deploy guards around the allocated areas of duty.

5. Keep records of authorized person in the community both vehicle and people.

6. Respond to any emergency

7. Resolve disputes among residents.

8. Controll traffic in the area.

G4S TRAINING ATTENED:

1.CUSTOMER SERVICE AND HOSPITALITY:

2.BASIC FIRST AID:

3.HEALTH SAFETY AND ENVIROMENTAL INDUCTION TRAINING

EXTRA CURRICULAR

1.FOOTBALL

2.MOVIES

3.READING

4.TRAVELLING

5.SWIMMING

REFEREES:

1.QATAR GAS-ALKHORCOMMUNITY.

SECURITY MANAGER

MR.KHALIFAALMUHANNADI

CONTACT Mobile; 55656600

2.SHAFALLAH SCHOOL FOR SPECIAL CHILDREN

SECURITY MANAGER

MR ABDALLAH ABULJABAR

CONTACT Mobile; 66122331

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