Patrick Richard Mayorga MSN, ACM-RN 818-***-**** cell

QUALIFICATIONS

12+ years of Registered Nursing experience with the last 6+ years in Case Management in the acute care setting. Master of Nursing, with a specialization in Informatics. Certification in Hospital Business Intelligence. Seeking to be part of a team that can capitalize on my broad experience in Case Management, Leadership, Patient flow, Transport, Acute, Emergency, and Ambulatory care.

RECENT EXPERIENCE

2012- Present

UCSD Jacobs Medical Center, Thornton Pavilion

Working as a Case Manager in the Neuro ICU with Seizure, Medicine, Surgical and Orthopedic patients. Worked on the Fit rounding project, and as a trainer for the Epic enhancement for Care Manager workflow. Headed Pended Order project for DME procurement. Headed IP sleep testing project to decrease discharge LOS metrics for OSA patients.

2010- 2012 Director of Case Management,

Kindred Hospital LA CA

Responsible for all aspects of case management of assigned patients throughout the care continuum of care, from admission through post-discharge. Beat company goals and received maximum bonus year over year. Assured staff completion of duties that included:

Development and implementation of plans of care in coordination with physicians and health care staff that decrease length of stay.

Timely and accurate completion of all clinical documentation, and assessments using Inter-Qual. Headed team for TAR completion.

Led multi-disciplinary rounding to assure patient progress, identify needs, and define action plans to decrease LOS.

Facilitated the education of patients and their families using online programs to prevent readmissions. Acted as a liaison / facilitator / advocate for patients and their families, using family and team conferences.

Coordination of staff discharge planning activities, including 24-hour and 30-day follow up that resulted in a 15 percent decrease in readmissions.

Co-chaired UR/UM committees with Physician advisor. Provided all annual program reviews on time.

Led Documentation Improvement program to assure 98% capture of MCC and 100% of procedures for reimbursement.

2004-2010 Case Management

White Memorial Medical Center LA, CA

Responsible for unit-based utilization review and analysis, discharge planning, DRG management, and quality improvement for an assigned patient population. Served on the

quality committee. Acted as Interim Director. Actively participated in multidisciplinary teams to assure patient progress, identify needs, and progress action plans.

1998- 2003 Clinical Director of Nursing (102 FTEs)

Hollywood Presbyterian Medical center, Hollywood CA

Provided clinical leadership and direction for a 89 bed / skilled (54) and sub-acute

(35) bed unit. Let transition to Sub Acute Unit.

Successfully maintained registry free RN retention.

Customer service ratings of five stars.

EDUCATION / CERTIFICATIONS

MSN, University of St. Augustine for Health Sciences. Informatics

BSN, California State University San Marcos. Nursing

R.N., Los Angeles County/ University of Southern California.

· A.A. East Los Angeles College Monterey Park, CA, Business Administration, Nursing

American Case Management Association Nationally certified

ACMA-RN, BLS. Flight RN, Emergency Room RN, Supervisor Clinic RN.

Director of Resident care Services Belmont Village Assisted Living. Burbank, CA