Edgar Barrientos Jahuey
Master Degree in Information Technology Administration
Bachelor Degree in Information Technology
ITESM
Universidad Autónoma de Tamaulipas
Contact Info *****.**********@****.***
Languages: Spanish Native, English fluent
Training Summary:
PMI, ITIL, EA Zachman Framework, CCNA, CCNP, CISSP, COBIT 5, Google Cloud Architecture
Resume
In progress to obtain the PMP Certified Project Management Professional with experience in executing IT. Projects of various levels of complexity and budget. Ability to independently manage projects in cross-functional and global virtual teams.
Strengths include the ability to manage large scale, highly complex global projects utilizing and adapting project management methodologies to fit the needs of the project\business, and balancing a mix of internal and outsourced, onshore/ offshore resources.
Knowledge ITIL Foundation professional with a complete hands-on experience from setting up large IT delivery service centers to daily operation and management to closure and retirement of infrastructure services. Experience in management of professionals involved in support and delivery of such services.
High performance in conducting customer-oriented projects involving different levels of complexity and severity, stakeholders (interests / politics / engagement), scope, budgets, schedule, priorities, people, risk management.
Communicate effectively with key senior decision makers to justify investment, articulate benefit and gain support. International experiences (LA, US, FR, India), high level leadership competencies and outstanding presentation skills.
Experience
ATOS
Global Healthcare Services - Conduent Strategic Account
Program/Project Manager
March 2017 – Current job
Projects currently completed:
Dallas DC Migration – Migration PM
Germantown MD Implement Microsoft Azure Solution
MRT Transportation - Germantown MD Network Upgrade
Maryland PBM Office Move
Relocation of DRAMS server to Pittsburgh Data Center SEPTA -- PRWT Call Center Implementation
AGSNASOFT
Grupo Mexico
Ferromex Division
IT Strategic Planner
June2016 – Aug 2016
Strategic IT Plan
Realize an IT assessment to evaluate the IT Maturity Level in Ferromex Division, with this results we obtain a priority list by business to align the different initiatives created since this assessment, tendencies and best practices with sense for the business. Forward a roadmap creation has been completed with the ponderation and assign in quarter needs (Quick wins, must have, low hanging fruit and no priorities)
Project needs interaction with the different business areas to align the roadmap at this.
ITIL, PMI, TOGAF, COBIT, CMMI knowledges have been necessary to complete this IT Strategic Plan at time and form.
Banamex – CTI/CTO & GCG Project Manager
May 2013 – May 2016
CTIDC GDCS MACRO TCP MIGRATION SOUTH
Scope: 3500 ATM Migration from Macro TCP Servers legacy (Jardines DC, Mexico) to New infrastructure (Queretaro DC). Phase Planning.
CTIDC GDCS-MX CTI AFORE REPLAT MTYDC CLOSURE
Scope: Full application Replatform in AFORE Banamex Affiliate. Execution Phase 90%
CIS EOL LATAM MX – CTI WINDOWS 2003 TECHREF
Scope: There are 406 servers with windows 2003 are in EOVS and need to be tech refreshed or decommissioned under the CTI organization ownership. Tech Refresh is needed to avoid Microsoft charges to CTI. Execution Phase 70%
CTIDC GDCS-MX MTY DAY 2 – B2B
Scope: Risk mitigation by SPOF remediation in 4 B2B and 2 VPN. Execution phase 25%
CTIDC GDCS TECH ROOM PERI6
Scope: Downgrade Tech Room for building called peri6. Close phase.
CTIDC GDCS-MX CTI VOICE POD
Scope: Monterrey DC Voice PoD migration to Queretaro DC. Including the services: 089 Code, Prepaid, DB, VoIP, Etc, with 72 B2B. Closed
CTIDC GDCS-MX MTY CLOSURE DAY 2
Scope: 4 B2B implementations in mode “win the battle” which were a dependency to complete the Monterrey Data Center closure. Closed.
CTIDC GDCS-MX CTI ATM CIRCUIT MIGRATION
Scope: 3400 ATMs Migration from Monterrey DC to Queretaro DC including new tunneling and redundancy to Jardines DC. This with GRPS, MPLS and LAN Scenery. Closed.
CTIDC GDCS-MX CTI CONSTRUCTION LATAMCOMMAND CNTER
Scope: Build New Command Center Mexico, Alignment, upgrade, update and replatform for critical systems in CCM.
CTIDC CTI-MX CTI UPDATE TECHNOLOGY TANDEM 2011
Scope: Tandem Upgrade and Tech Refresh, relocation to Queretaro DC and 2650 user’s migration to new infrastructure. Closed.
GDCS 14.50.17 NONPROD SEGUROS BNMX
Scope: Non Production Servers Migration from Mexico to GT DC.
CTIDC CTI-MX CTI BANCOMATICO CLOSURE
Scope: Bancomatico Building closure. Including migration for: Servers Apps infrastructure Servers, Networking infrastructure, vendors, users, etc. Closed.
Turbomex Refacciones, Mantenimiento y Seguridad Industrial SA de CV
IT & Communication Manager
April 2012 – February 2013
IT & Communication Management
ERP Analisys (ROI, Demos, Comparative tables, Etc)
Design of process for IT department
Helpdesk Implementation
Internal for Instructor for PMI, support, and Best practices for IT.
Information Security.
Lumidim de México SA de CV
Green IT and Energy saving Project Manager
May 2011 – April 2012
Sales
Branding y Marketing
PM with Federal Government as end user.
Costumer Maintained
Customers and Suppliers Negotiation
Microtel del Norte
Project Manager
Mayo 2010 - Enero 2011
Project Management
PMI Process Best Practices implementation
Development, Design and Implementation for Networking Projects.
IT Solution provider for transnationals costumers.
ITESM
Networking Labs instructor
January 2008 - May 2010
CCNA, CCNP, Firewalls and VoIP instructor.
Labs Program creation.
Learning and documentation methods establishment
BPM project in the department of computer science
Knowledge Management Project for reducing adaptation time of new instructors.
Standardizing Laboratories Network
Development of manuals of procedures in laboratories Networks.
Course Planning creation.