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Customer Service Sales

Raytown, Missouri, United States
August 13, 2019

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Chloe Hudson

**** **** **** *******

Raytown, Mo. 64133

816-***-**** (cell)

Career Summary:

Over 7 years in management, and customer service. Strongly skilled in conflict resolution, customer service, bookkeeping, and maintenance.

Aldi November 2018 - March 2019

●Lead Sales Associate - Unloading Truck in the morning, daily inventory walk, setup displays, price changes and closing store down at the end of the day

●Make change for cashiers, close out registers at the end of an employee's shift

●Delegate duties among the cashiers, schedule breaks, conflict resolution

Quick Trip November 2016 - November 2018

●Clerk - Run the register and work the line quickly, efficiently, and pleasantly. Work back stock ensuring we have plenty of our products stocked. Guide customers with questions or concerns.

●Standard maintenance on fountain drinks, coffee, and gas pumps, as well as fixing drainage issues.

PetSmart June 2016 - December 2016

●Merchandise and Inventory Lead - Setup displays, receive truck, and double check the shipping manifest, maintain a clean and organized receiving room.

●Make sure that the product in the front of the store is in its correct location and priced correctly

●Employee guidance and coaching if need be

Ulta November 2015 - June 2016

●Unload truck and stock shelves

●Cashier and customer service

●Setup displays

Aramark 2012-December 2014

●Concession Supervisor at Kauffman & Arrowhead Stadium - Making sure inventory is complete correctly and efficiently, Concession stands are cleaned and prepared to a high standard, product is stored properly and equipment is shut off. Making sure product is made to a high quality,, Ensuring Customer Satisfaction comes first, Making sure employees are guided and get appreciated, Setting up before an event to make sure the event runs as smoothly as possible.

●Made sure all employees felt cared for and appreciated by rewarding the over achievers with praise and promotion opportunities.

●Performed on the spot fixes when the CO2 went down, a beer line went down.

Macy’s August 2013- October 2013

●Sales associate in women’s shoes - Making sure the stock room is neatly organized, assisting customers and being very personable and knowledgeable of the merchandise

●Was able to learn quickly enough to be one of the better sales associates after 3 weeks

Quest Diagnostics 2010-2011

●Teleinterviewer 1 - Made calls to customers regarding health or life insurance, asking personal questions and setting up appointments with nurses for checkups.

●Made sure customers were comfortable by being patient and attentive.

Reliable Financial Services 2007-2010

●Office Manager - had first hand experience training and managing staff, team building and maintaining a safe work environment, Balancing the transactions of the day with earnings, sales and overhead.

●Became proficient in Quick Books, Word, and Excel, and am a quick learner on new programs either Windows or Apple.

●Received a number 1 rating by the state regulatory committee.

Pipo’s Italiano 2005-2006

●Cook - Worked in the back of house cooking and cleaning learning the ins and outs of good BoH management.


●Graduated from Raytown South High School in 2006

●Herndon Career Center 2005-2006 - Studied Culinary Arts under Chef Ben Griswold including things such as Financial knowledge of running a restaurant, Food Safety, and Customer Service.

●Johnson County Community College - Took 1 semester of basic classes


●Experienced in using QuickBooks, Win arcs, Microsoft office.

●Office management and financial bookkeeping

●Assisted “Street Cats Rescue” with fundraising and cat adoption

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