Thomas Gossard
Hagerstown, MD
Phone: 615-***-****
E-mail: ************@*****.***
SUMMARY OF QUALIFICATIONS
Experienced SCRUM Master; Agile Coach; Project Manager; Excellent user interfacing skills; Business Systems Analyst; experienced in requirements gathering both one on one and in JAD sessions; understanding of all phases of the development life-cycle (SDLC – Agile, SCRUM, RUP, Waterfall); and established technical abilities within the IT industry.
Client interfacing skills; interpreting the user and IT needs into vision, strategy, approach, implementation and release plans.
JIRA; Microsoft’s TFS (Team Foundation Server); SQLServer; Balsamiq; Confluence; ORACLE DBA; SQL; SQL*PLUS, PL/SQL; MS Office; MS Project; Dimensions; SharePoint; Rational Tool Suite; Mainframe including: TSO, COBOL, JCL
SELECTED ACHIEVEMENTS
SCRUM Master
Agile Coach
Agile Project Management; Project planning and tracking; maintains budget and resources
Facilitation of Client and Vendor meetings
Analyses internal information, technology capacity, vendor capabilities, and business processes to suggest improvements, propose automation, and streamline business intelligence and decision processes
Gathers, analyzes, and documents requirements, and manages changes to the project scope or deliverables
Develops and reviews User Stories, use cases, test plans, and testing methodology to mitigate risks and to ensure the systems meet functional and performance requirements
Facilitates requirements meetings
Familiar with HIPAA and Sarbanes/Oxley (SOX) compliance
EMPLOYMENT HISTORY
REI Systems 01/2019 – Present
SCRUM Master
SCRUM Master 8 – 15 person SCRUM Teams
Facilitate Ceremonies; Daily Stand-up, Sprint Planning, Sprint Reviews, and Retrospective; as well as holding backlog grooming sessions
Tracking, mitigating, and eliminating issues and impediments
Working with Stake-Holders to keep the product backlog groomed and prioritized
Ensure the User Stories have enough details
Create the Sprint Burn-Down chart
Agile Coaching for teams and Management
Providing analytical, technical and problem resolution support to the Scrum Teams
Facilitate weekly Scrum of Scrums
Tracking release planning and timeline to ensure all gate reviews are meet
Edgewater IT Consulting 01/2018 – 12/2018
SCRUM Master
SCRUM Master 8 – 15 person SCRUM Teams
Facilitated Ceremonies, Daily Stand-up, Sprint Planning, Sprint Reviews, and Retrospective; as well as holding backlog grooming sessions
Tracking, mitigating, and eliminating issues and impediments
Working with Stake-Holders to keep the product backlog grooming and prioritized
Ensure the User Stories have enough details
Create the Sprint Burn-Down chart
Agile Coaching for teams and Management
Providing analytical, technical and problem resolution support to the Scrum Teams
CSII, Nashville, TN 10/2015 – 12/2017
SCRUM Master
Defined and built consensus on an Agile SDLC, working with the IT Department and the PMO to finalize the Agile process
Formed; Coached, and Trained the SCRUM teams
Created a plan to iteratively and incrementally move the organization into the Agile SDLC, including Coaching, Training and Support
Implemented Agile and SCRUM; sized User Stories, creating Sprints, added User Stories to Sprints; SCRUM Master for multiple SCRUM Teams
Used JIRA for defining User Stories, creating Sprints, adding user stories to sprints, tracking Sprint progress; facilitated daily stand-ups; User Story Sizing sessions; Sprint Planning sessions; Sprint reviews; and Sprint retrospectives
Agile Coaching
LKQ, Corporation, Nashville, TN 09/2014 – 10/2015
SCRUM Master
SCRUM Master 8 – 12 person SCRUM Teams
Projects were on-line eMarket, Shopping
Conduct daily standup, planning sessions, sprint reviews, and retrospective
Tracking, mitigating, and eliminating issues and impediments
Working with clients and end users gathering and documenting business requirements
Used TFS
Managing User expectations
Weekly reporting to Senior Management
Agile Coaching
Matrix Resources – AIG, Nashville, TN 02/2014 – 09/2014
SCRUM Master Contract Ended
Working in an Agile / SCRUM team environment, SCRUM Master
Projects were for tablet based Insurance Sales
Tracking, mitigating, and eliminating issues and impediments
Facilitated daily Stand-Ups, Sprint Planning, Sprint Review, Retrospective
Used TFS
Working with clients and end users gathering and documenting business requirements
Facilitating JAD (Joint Application Design) sessions
For Mainframe applications: Worked with IT to develop and document Technical specifications from business requirements
Worked with Product Owners to managed User expectations
Weekly reporting to Senior Management
WEX / Fleet One, Nashville, TN and Portland, NH 08/2013 – 02/2014
SCRUM Master Contract Ended
Project Manager / SCRUM Master on Development Projects
Facilitated all Agile Ceremonies: Daily Standups, Sprint Planning, Sprint Reviews, Sprint Retrospectives
Used TFS
Worked with internal / external customers and vendors to define requirements for new and system modifications to Fuel Management, Financial and Credit Card Systems
Created the User Story Product backlog from requirements
Worked with QA team to define testing requirements and test plans
Created Project Plans to track progress and cost benefits working toward budget
Agile Coaching
Healthspring, Nashville, TN 06/2012 – 08/2013
SCRUM Master Contract Ended
SCRUM Master for two SCRUM Teams on new development efforts
Facilitated Agile Ceremonies
Gathered Business Requirements from stakeholders, create user stories
Used TFS
Ensured the User Stories had detailed requirements for sizing
Created Wire-frames from the user requirements to further define requirements
Coordinated QA, UAT testing
ICD-9 to ICD-10 Conversion
Worked within the organization to generate processes and structure within the WEB Team / IT organization
Developed standardized templates for project documentation (BRD, FRD, Use Case, etc.)
Agile Coaching
CSS, Leesburg/Arlington, VA (Government Contract) 9/2011 – 06/2012
SCRUM Master/Business Systems Analyst Moved To TN
SCRUM Master for two SCRUM Teams on new development efforts
Facilitate all Agile Ceremonies
Leaded SOA projects within the banking industry
Managed vendor projects plans and schedules
Facilitate JAD sessions (user requirements meetings) and document requirements from those sessions producing user stories and storyboards; made presentations at all levels and kept management advised of status; developed detailed specifications for the development teams and produced business and process flows diagrams in Visio for the entire design
Developed data models and database schema for the backend ORACLE databases. All requirements where added to ReqPro; connected to a CR and all code modules had to have a CR assigned for development
Created use cases from the user stories and assisted in user testing of developed applications
Agile: Defining sprint content, facilitating meeting sessions, and tracking progress with developers, users, testers and BAs
Wrote SQL queries to validate data while performing research and analysis
Wrote training materials and presented training
FVS Consulting Services, Fort Valley, VA (Government and Commercial Contracts) 4/2003 – 9/2011
Project Manager/ Program Manager/Director/VP Company Closed
VP of Agile Development Projects
Defined the Agile Process, trained Product Owners and Analysts to define and prioritize the Product Backlog
Agile Coaching
Worked with customers, clients and stakeholders to determine and document user requirements
Trained SCRUM Teams
Worked with analysts and Product Owners to ensure user stories were complete
Used TFS
Created detailed Use Cases to help valid user requirements
Removed roadblocks
Acted as SCRUM Master
Facilitated ceremonies; i.e. Daily Stand-up, Sizing meetings, Sprint Planning, Sprint Review, Sprint Retrospective
Recruited and managed staff including performance evaluation
Managing vendor project plans and schedules
OTHER EXPERIENCE
FVS, Consulting Services; June 1992 to Dec. 2003
Project Manager/Senior Oracle Database Administrator
U.S. Senate Computer Center
Information Resource Management Specialist (ORACLE and Infodata Database Administrator)
Boeing Computer Services
DBMS Project Manager - ORACLE
DBMS Product Manager - ORACLE
Manager of Database Administration - ORACLE
GAC
Senior Consultant- Requirements Manager
Makro Self-Service Wholesale Corporation
Senior Systems Analyst
Pinkerton Computer Consultants
Systems Analyst; Database Programmer
Federal Trade Commission
Computer Specialist – Systems Analyst; Database Programmer
United States Navy
Data Processing
EDUCATION:
Institute of Computer Management
BA, Business Computer Programming, Baltimore, MD
CMMI Certificate
Certified ORACLE DBA
CSP – Certified SCRUM Professional
CSM – Certified SCRUM Master
PMP