Administrative Assistant Customer Service

Erika Lopez

Katy, TX *****

832-***-**** ******************@*****.***

PROFESSIONAL SUMMARY

Professional seeking a full-time, permanent, long-term opportunity. I pride myself in being a responsible, reliable, dedicated, efficient, productive, pro-active, organized, detail oriented, motivated, humble, persistent, consistent, committed, accountable, self-manageable, passionate, and loyal employee.

EMPLOYMENT HISTORY

BG Talent / BG Staffing – Houston, TX June 2019 to Present

Administrative Assistant

Coordinated and scheduled meetings made reservations confirmed appointments and provided directions when required

Prepared forms and other documents related to sales renewals leases

Managed contact database

Created maintenance work orders

Assisted in the preparation of eviction paperwork when necessary

Assist principals in drafting and editing in memos, reports, and proposals

Perform routine clerical tasks such as mailing, copying, faxing, filing, and scanning

Screen phone calls daily, taking messages and routing calls when necessary

Greeted all clients and visitors, ensuring that they received outstanding first impression of the company

Monitored office supplies and replenished stock as necessary

BG Multifamily / BG Staffing – Houston, TX August 2017 to June 2019

Staffing Coordinator

Solely responsible for managing operations for a million dollar market in

Arizona remotely from Houston

Human resources related operations responsibilities

Payroll processing for over 100 employees/temps

Recruiting for executive placement, temporary placement, direct hires,

and permanent placement

Data entry, filing, organizing, and multitasking daily

Managing and supervising over 100 employees/temps

Sales and customer retention

Marketing and telemarketing

Assisting and covering all superiors when needed

La Madeleine – Houston, TX 2015 - 2017

Cashier/Hostess promoted to Shift Leader

Edible Arrangements – Stafford, TX 2016 - 2017

Operator

PROFESSIONAL SKILLS

Customer Service

Correspondence handling

Multicultural interaction

Office procedures

Minutes of meeting

Supplies management

Proficient in Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Tempworks, Angus Anywhere, & IMPAK

Candidate Sourcing & Screening

High-Volume Staffing

Placement & Onboarding

Job Ads & Online Postings

Running TRAK-1 and E-verify

EDUCATION

Elsik High School High School

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