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Service advisor

Location:
Vasant Nagar, Karnataka, India
Salary:
4 LPA
Posted:
August 15, 2019

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Resume:

CURRICULUM VITAE

AKSHAYA KUMAR A

Address:

S/o A SURESH,

34TH WARD,

Near Paragi Lane,

Devangapet,

Hospet-583201

Bellary Dist.

Phone: +91-720*******

Email ID: ac927k@r.postjobfree.com

CAREER OBJECTIVE

Utilization of the my past experience, analytical and technical knowledge for the development of your esteemed organization and self

EDUCATIONAL QUALIFICATION

Course Institute Board/University Percentage Year of passing

SSLC Jaycees High School

Hospet

State 93.6 2011

PUC National PU College

Hospet

PU Board Karnataka 81.33 2013

BE

MECHANICAL

Proudhadevaraya Institute

of Technology, Hospet

VTU

Belgaum

73.83 2018

WORK EXPERIENCE

Designation: CUSTOMER ADVISOR

Organization: TATA MOTORS KHT DEALER – BANGALORE

Duration: May 2018 – Sept 2018

Roles and responsibilities

First point of contact for the customer in choosing the best product

Concentrated merely on the customer delight rather than customer satisfaction

Managing time to ensure the deadlines

Cold – called customers to upsell services

Building relationship with the existing customers which can bring business Designation: CUSTOMER REPRESENTATIVE OFFICER

Organization: HINDHUJA GLOBAL SOLUTIONS - BANGALORE Duration: Sept 2018 – Apr 2019

Roles and Responsibilities

Made outbound calls to the customers, dealt with the quiries and update the data into the application

Being an agent, I’m required to retain the airtel postpaid customers who are trying to port out from airtel due to various

Addressing the customer quiries in timely and accurate fashion

Give appropriate information to answer questions, trouble shooting steps ad resolve complaints

Achieving the required targets on an hourly basis Designation: FLOOR SUPERVISOR & SERVICE ADVISOR

Organization: ASHOK LEYLAND – MUNEER MOTORS HOSPET Duration: May 2019 – Till present

Roles and responsibilities

Creating and allocating the Job cards to different bays and monitor the work done

Ensuring all the parts, spares and consumables required to complete the work

Communicating the time required to complete the task to Customer

Manage the quality of workdone on various bays simultaneously

Offering technical knowledge to the Technicians, wherever required ACADEMIC PROJECT AND SEMINAR

Completed project on “SOLAR BASED AIR COMPRESSOR FOR CAR, BIKE TYRE INFLATE”, which the best option for current fuel crisis.

Based on renewable source of energy, which needs to be revolutionized

Drastic increase in usage of non-renewable sources of energy, turned the world’s face towards these inexhaustible sources.

Helps in decreasing Global warming, which is the worst condition that Human race is facing right now.

Seminar based on the topic “RAILGUNS” which is more efficient and reliable than the missiles. It is purely an electromagnetic coil that is accelerated to high velocities to meet target. EXTRA-CURRICULAR ACTIVITIES

Participated in National Level Techno-cultural fest and secured second place in Seminar on the topic of

“NANO TECHNOLOGY”

Attended state level technical fest seminars

TECHNICAL SKILLS

Learnt basics of mechanical software’s such as CADD, CAMD, ANSYS, CIM in academics

Got hands on Design Software’s like

AUTOCAD 2D & 3D (Professional)

UGNX(Uni - Graphics NX 10.0) – Part Design, Part Modeling, Assembly, Sheet Metal -

(intermediate)

CATIA V5 - Part Design, Part Modeling, Assembly, Wireframe, Surface Modeling, Sheet Metal -

(intermediate)

Knowledgeable in Mechanical Engineering Sciences such as Fluid Mechanics, Manufacturing Process, Design, Thermodynamics, Turbo Mechanics, Heat & Mass Transfer. INTERNSHIP EXPERIENCE

Completed Internship at M/s. MOTHERSON AUTOMOTIVE TECHNOLOGY AND ENGINEERING (Vendor of auto- parts for TOYOTA KIRLOSKAR MOTORS) BIDADI INDUSTRIAL AREA, BANGALORE. Report

Finished internship report on Injection moulding, Blow moulding and Heat stacking machines.

MATE – B has adopted the change in the layout of Paint Workshop as suggested, which reduced the part flow, loss of man power and efficient utilization of time.

Acquired Knowledge about the Kanban system, 5’s sytem and first In and First Out. PERSONNEL STRENGTH

Flexibility and Adaptibility

Learning ability: Quick Learner

Decision making skills

Creating positive work environment

Initiating myself to take responsibilities

PERSONNEL DETAILS

Name : Akshaya Kumar A

DOB : 06/07/1995

Marital Status : Single

Sex : Male

Languages Known : English, Kannada, Telugu and Hindi DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge. I look forward to work with your Esteemed Organization.

(AKSHAYA KUMAR A)



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