Medical Assistant Customer Service
Resume:
Tina Taylor
Greeneville, TN *****
************@*****.***
Work Experience
Certified Clinical Medical Assistant (CCMA)
Tri-Cities Skin & Cancer
Perform administrative duties scheduling appointments, maintaining medical records, billing and coding information for insurance purposes.
Certified Clinical Medical Assistant (CCMA)
GREENE MOUNTAIN PEDIATRICS
2018 to 2018
Assisted and performed clinical functions under the supervision of the physicians Admissions Clerk
LAUGHLIN MEMORIAL HOSPITAL - Greeneville, TN
2017 to 2018
Greet and register patients for inpatient and outpatient services.
● Answer all incoming calls and transfer to appropriate personnel.
● Ensure correct billing and insurance information provided by patients is entered into data tracking system.
Developmental Technician
GREENE VALLEY DEVELOPMENTAL CENTER - Greeneville, TN 2001 to 2017
Assisted mentally and physically challenged persons with every day living needs: involved individuals in active treatment which included formal training in self-help, community life, and recreational skills, and assisted individuals in daily activities to try to give better quality of life.
● Daily documentation of data which pertained to all the above. Trained in CPR and various other requirements needed for client care.
Customer Service Representative & Receptionist
COMPUTER CONNECTION - Johnson City, TN
2000 to 2001
Answered multi-line phone system and routed calls to appropriate destinations.
● Conducted keypunch operations for ordering purposes and filed necessary documentation.
● Provided consultation for concerned individuals with various questions.
● Handled numerous other responsibilities as presented by superiors. Manufacturing Team Member
TI GROUP (BUNDY) Greeneville, TN
● Responsibilities included repetitive assembly of break lines to meet company production requirements successfully.
● Conducted numerous paperwork procedures in an hourly basis.
● Position involved complete dedication with emphasis in attention to detail. Production Associate
HUF NORTH AMERICA - Greeneville, TN
1997 to 1997
Responsibilities included repetitive assembly procedures meeting mandatory production requirements successfully.
● Position required committed worker able to perform productively under demanding and given deadline situations.
Customer Service Representative
CONSUMER CREDIT UNION - Greeneville, TN
1996 to 1997
Greeted customers and assisted with banking requests on a daily basis.
● Worked continuously with organization's computer system, conducted all transactions via accurate keypunch operations.
● Cashed checks, opened new accounts for qualified members and assisted with answering of multilane phone system.
● Filed confidential documents and performed numerous other clerical procedures as necessary. Education
Clinical Medical Assistant
Walters State Community College - Morristown, TN
2017
Intro to Computers & Microsoft Word
Center for Technology - Greeneville, TN
1997 to 1998
High School Diploma
Greeneville High School - Greeneville, TN
1993 to 1995
Business
Walters State Community College - Greeneville, TN
1993 to 1995
Skills
Microsoft Word (1 year), CMA, Pediatrics, Injections, Vital Signs, EMR, Patient Care, EKG, Scheduling, Epic, Medical Records, Phlebotomy, Filing, CPR, CPR Certified, EHR, Receptionist, Venipuncture Certifications/Licenses
Certified Clinical Medical Assistant (CCMA)
October 2016 to October 2019
Administrative/Clinical duties
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