Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Toronto, ON, Canada
Posted:
August 14, 2019

Contact this candidate

Resume:

NOAH GOLDSTEIN

Summary

Highly motivated, enthusiastic and reliable with excellent communication skills. Effective analytical and creative thinking abilities, with a strong client driven orientation. Capable of working independently and collaboratively with solid multitasking skills.

Education

2018 Post Graduate Certificate in Human Resource Management - York University Schools of Continuing Studies, Toronto, Canada

2015 Post Graduate Certificate in Conflict Resolution – York University Schools of Continuing Studies, Toronto, Canada

2013 Bachelor of Arts, (Specialized Honours in Philosophy) - York University, Toronto, Canada

Designations

Working towards CHRP

Work Experience

2018 – Present Toronto Tennis City, Toronto, Ontario

Administrative Assistant

First point of contact between members, potential members, and parents of members and tennis club

Corresponding with members to schedule, confirm, and cancel court bookings, lessons, tournaments, camps, and group sessions

Keep club in orderly and clean

Facilitate payments for membership fees, court bookings, lessons, food, products, and beverages

2018 (3-Month Contract) Robert Half on assignment to Kinark Child and Family Services, Vaughan, Ontario

Administrative Assistant

First point of contact between clients and organization

Corresponding with clients to schedule, confirm, and cancel appointments

Schedule and facilitate orientation sessions for new clients

Filing, sorting, scanning, and routine office administrative duties

2016 - 2017 Canada Post. Toronto, Ontario

Delivery Agent

Collected, sorted, and delivered mail, packages, and ad mail

Collected money for C.O.D and signatures for registered mail

Completed reports and documentation

Operated portable communication devices

Operated Canada Post cube van for exclusive delivery of parcels and packages

2013 - 2015 Saul’s Electronics. Toronto, Ontario

Manager of Customer Services/ Manager of Sales

Specialized in customer acquisition and retention through creative marketing and excellent customer service

Facilitated resolution to customer concerns and feedback by utilizing interest based negotiations practices

2011 - 2013 Enterprising Promotions Ltd. Toronto, Ontario

General Contractor

Planned and executed the start-up of a general contracting company

Prepared and designed all company brochures, business cards, signs, quotes and invoices

Responsible for building and hiring a team of sub-trades

Responsible for all marketing, sales, billing, and customer service

Effectively managed all projects and ensured they were completed on time, within budget and with full customer satisfaction

Identified sales opportunities and increased sales from $0 to over $50,000 in ten months

2004 - 2015 Goldstein and Grubner, Barristers and Solicitors. Toronto, Ontario (part time)

Law Office Assistant

Demonstrated experience with MS Office, WordPerfect, Word, and Legal-Link

Research and production of reports

Designed prepared correspondence, draft settlement letters and case conference briefs

2010 - 2011 Chai Life Sports. Toronto, Ontario

Football and Basketball coach, instructor and referee in competitive league for children

2009 - 2010 Or Haemet Day School – Community Care Access Centre. Toronto, Ontario

Educational Shadow

Provided educational assistance for a student with special needs

Fostered a positive, healthy and safe educational environment and motivated the student to achieve strong results

Provided note taking, tutoring, testing, liaising with educational staff, parents and health care professionals

References Available on Request

154 Shaftesbury Street

Toronto, Ontario, M3H 5M4

Tel: 416-***-****

Email: ac9211@r.postjobfree.com



Contact this candidate