General Manager

SAFEER VADAKKETHODUKAYIL Email: ******.**@*****.*** www.linkedin.com/in/safeervadakkethodukayil

Local Address: Flat No 12, Building No 1256, Road No 2725, Block 327, Adliya, Manama, Bahrain - Phone No +973-********

SENIOR MANAGEMENT PROPERTY FACILITY REAL ESTATE

Operations Maintenance Safety Environmental Health

PROFESSIONAL SUMMARY

Dedicated facility management professional driven to reduce operating expenses and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and inter personal communication skills. Successful in building and motivating dynamic teams with a strong background in property management, facilities management and project management seeking to bring talent and vision to a respected organization that rewards proven success in establishing meaningful relationships with clients and customers to sustain business operations.

SKILL-SET

Operational Planning & Cost control

Process Improvements & KPIs

Team Building & Leadership

Budget Management

Vendor Management & Contract Negotiation

Client Relationship Management

Space & Inventory Management

Health & Safety Management (OHS)

MEP & HVAC systems

Regulatory Compliance & Risk Management

Facilities Engineering & IT

Mall Operations

Preventative & Remedial Maintenance

Analytical & Problem Solving

Change & Conflict Management

Interior Fit-out & Furnishing

Business Development

Sales & Marketing Management

WORK EXPERIENCE

General Manager - Mall Operations, Hilite Builders Pvt LTD (Kozhikode, India) May 2018– Jun 2019

Highlights:

Successfully handled all mall operations including construction management, sales and marketing, lease administration, maintenance, accounting, guest services, and tenant relations for 850,000 square foot Hilite Mall.

Managed mall/tenant outlets with a team of operations manager, project/marketing/event manager, leasing manager, facility manager, security & housekeeping manager, accounts & admin manager and a group of consultants/contractors.

Established and maintained a wide network of real estate industry relationships through participation in various leasing related organizations and gatherings.

Achieved the best retail mix in the mall & increased the average rate per sq.m by 20%.

Implemented specialty leasing retailer action plans aimed at maximizing sales and increasing the centre’s value.

Organized promotional events like celebrity visit, fashion shows, exhibitions, musical contests, food festivals and cultural celebrations to increase retail sales.

Vice President - Operations and Maintenance, Suraksha Homes (Bangalore, India) Dec 2012 – Jan 2018

Highlights:

Designed, developed and managed operations support for multiple areas originally operating without a clearly defined structure, resulting vastly improved efficiencies, quick response and cost effective operations.

Transitioned diverse population with different ethnic backgrounds in to a cohesive team by communicating, offering praise, supplying tools and giving them additional training by using management objective strategies.

Reduced turnaround time of customer requests and preemptive maintenance in CMMS by 18%, operating expenses by rebidding contracts and conducting detailed energy audit resulting reduction in energy consumption by 16%.

Minimized water usage by 30% by renovating restrooms including fixture changes to enhance sustainability.

Implemented enhancement projects worth INR 450 Million encompassing MEP works, roofing, ceiling, landscaping, paving, interior decorations, painting and energy conservation.

Functioned as chief of housing and accommodations for over 1400 personnel net valued of over INR 780 million.

Involved in defining sales and marketing plans to enhance rental income and occupancy.

Managed administrative aspects related to negotiation, implementation and managing leases including new leases, sub-leases, renewals and terminations.

Facility Manager - Hewlett Packard (HP) GDIC (Bangalore, India) Apr 2009 – Dec 2012

Highlights:

Reduced maintenance cost of 1.5-million-sq-ft office space of Hewlett Packard up to 12% annually by designing scheduled preventative-maintenance program using IBM MAXIMO Enterprise asset management software (EAMS).

Achieved 100% of safety target by implementing monthly safety training which resulted in a successful safety record.

Generated savings of 20,000 square feet by implementing the seat utilization project.

Meet or exceed site key performance indicators (KPI), monitor service level agreements (SLA’s) on monthly basis to identify potential challenges and plan corrective actions accordingly.

Recipient of ACE AWARD’ for outstanding performance in Facility Management.

PREVIOUS ASSIGNMENTS

Workforce Management Specialist, Hewlett Packard (HP) GDIC, Bangalore, India (Sep 2006 – Apr 2009)

Technical Support Executive, Compaq Computer Corporation, Bangalore, India (Aug 2003 – Sep 2006)

Customer Support Executive, AOL (America Online), Bangalore, India (May 2000 – Jul 2003)

EDUCATION

MBA Marketing (correspondence), William Carey University – India, Meghalaya.

Electronics and Communication Engineering, SJCE Campus, Mysore University– India, Mysore.

TRAINING & CERTIFICATIONS / WORKSHOPS

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Facility Management (FMP) & NEBOSH IGC Certified Professional.

Microsoft Excel, Word, Power Point and SaaS.

IBM MAXIMO and Infor CloudSuite -Computerized Maintenance Management Systems (CMMS).

PERSONAL PARTICULARS

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Date of Birth: 27 May 1979 . Nationality: Indian. Passport Details: R7156810 valid till 2028

Languages: English, Hindi, Urdu, Kannada and Malayalam

Address: Flat No 12, Building No 1256, Road No 2725, Block 327, Adliya, Manama, Bahrain.

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