JAMIE L BULMANN

**** ******** *****

Mount Pleasant, WI 53406

262-***-****

ac91r7@r.postjobfree.com

Career

Objective: Customer service professional looking to obtain a position where I can continue to contribute using the skills I have attained. Microsoft Excel, Word and Power Point expert with over 3 years of supervisory and administrative experience.

Experience: Domino’s Pizza 2018 to Current

Delivery Driver/ CSA

Take orders and credit card payments over the phone. Also responsible for cash transactions.

Deliver pizzas in a timely manner to ensure customer satisfaction.

Stein’s (Racine, WI) 2017 to 2018

Service Desk Associate/ Cashier

Answered phones and directed phone calls. Responsible for returns, exchanges and purchases with cash, credit cards, and checks.

Autozone (Racine, WI)

Commercial Delivery Driver 2015 to 2016

Maintained and updated commercial credit accounts by keeping them accurate and up to date.Took payments by credit card or cash and credited accounts.

Used company vehicle to deliver correct parts in a timely manner.

Milaeger’s (Racine, WI)

Cashier 2013 to 2014

Provided excellent customer service, which was recognized and verbally communicated to management, when interacting with customers.

Received payments by cash, check and credit cards. Also issued receipts, refunds, credits, or change due to customers. Accurately computed these transactions to match 100% of the above receipts on a daily basis.

Deb (Racine, WI)

Assistant Manager 2012 to 2013

Responsible for counting money in cash drawers at the beginning and end of shifts to ensure the amounts were correct based on transactions. Also responsible for safe and banking duties, including calculating the correct amount of change needed for the day.

Managed scheduling of staff and the hiring and training of new employees, including employee disciplinary actions, to ensure customer service excellence for the company.

Gathered data and created daily reporting of sales which was sent to District Manager. Presented these reports in weekly conference calls to discuss how to increase productivity and sales.

Responsible for entering shipments correctly to properly control inventory.

Subway (Racine, WI)

Assistant Manager 2010 to 2012

Was promoted to Assistant Manager from Entry Level Employee within three months of hire due to additional responsibilities taken on and mastered in a short time frame. Received verbal accolades from my Manager and District Manager with promotion.

Responsible for ordering appropriate inventory due to projected sales on a weekly basis.

Managed scheduling of staff and the hiring and training of new employees to create a pleasant atmosphere for customers.

Responsible for daily banking duties, including calculating the correct amount of change needed for the day.

Held progressively responsible positions in retail and service industries from 2007 to 2010.

Education: UW Milwaukee- Completed three years (2009 to 2012)

William Horlick High School Racine, WI (Diploma 2009)

Strengths: Extensive customer service experience that has been recognized on numerous occasions. Exceptional financial skills, which include accurate transactions and balancing of receipts. Expertise in computer software such as Microsoft Word, Excel, PowerPoint and HR systems.

References: References available upon request.

Contact this candidate