OWEN JEFFREY SMITH

PO BOX **** Frisco, CO ***** 970-***-****

ac91nf@r.postjobfree.com · linkedin.com/in/o-jeff-90b142a8 · @OSmith7347

A dedicated professional with extensive experience in senior management, operations, construction, sales and customer service. Outstanding leader with an entrepreneurial spirit with a consistent successful track record of growing and revenue while controlling costs. Team-oriented, proven ability to develop and implement strategies that support business, cultivating partnerships and financial objectives. Energetic and results focused with success in developing and leading diverse teams to achieve outstanding results. My key characteristics include enthusiasm, integrity, and persistence.

SKILLS

Maximize Income

Human Resources Management

Finance Security

Sales Experience

Operations Experience

Seniority Management

Results-Oriented

Expense Control

Commercial Project Management

Customer Relationships

AFFILIATIONS

New Mexico: New Mexico: Lodgers Tax Board Member of Sierra County. Financial determination of tax dollars used for marketing.

State of Colorado: Water/Wastewater Operators License. Water supply; treatment and distribution; wastewater collection and treatment; and utilities infrastructure planning.

State of Colorado: Commercial Pool Operator, State Certified for Public Pool / hot tub operations for public safety.

National Golf Foundation: Certification, Business Administration, General Managers Operations Program.

State of Florida: License. Physical Therapy and Massage.

National Safety: Propane Dispensary Certification. Public Safety, CPR Certified

WORK HISTORY

DIRECTOR OF OPERATIONS GM 05/2015- 04/2019

FIVESTAR VACATION PROPERTIES- FRISCO, CO

Commercial Business Development, Rental Pricing, Highest Occupancy, Seasonal expectation, Customer and Owner working relationships.

Scheduling for all maintenance, showings and housekeeping, all completed timely

Implemented daily Operations including reservations, property checks prior to check-in, guest assistance – check-ins, Owner point of contact

Acquiring new rental properties

Special projects assistance for speedy completion

Managing and scheduling employees

Communications with all guests, employees and venders

COMMUNITY SALES MANAGER 01/2013 – 05/2015

PINNACLE LODGING VACATION RENTAL MANAGEMENT – BRECKENRIDGE, CO

Operations of Reservations, Check-ins, Maintenance issues and insuring quality quest satisfaction

Operate, coordinate daily goals, maintenance coordination, Seasonal Contracting and insuring owner satisfaction.

Achievements: Brought new rental solutions to the company

BUSINESS ADMINISTRATOR / CHIEF OFFICER OF OPERATIONS 03/2006 - 01/2013

TURTLEBACK MOUNTAIN RESORT – ELEPHANT BUTTE, NM

Development of a new start up, top 10 New Mexico Golf Courses according to Golf Digest

Management of, accounting, marketing, sales, retail, F&B and human resources.

Supervised Operations in a Fast-Paced Environment

Managed group sales, Restaurant Vendors, Developed Construction and Golf Course Operations with a staff of approximately 100 employees

Operator of Human Resources and Payroll for all departments

Managed a team of six Department Managers

Supervised overtime reduction by 80%

Achievements: Increased revenue of 11% for 3 years

DEVELOPER / GENERAL MANAGER 08/1996 – 03/2006

TIGER RUN RESORT – BRECKENRIDGE, CO

Development of 184 RV sites with full- service capability.

Managed 400 commercial and private properties.

Supervised all office operations, including thousands of seasonal reservations

Scheduled vendors and capital improvement projects

Revenue addition through teaching staff good customer practices.

Insured customer satisfaction for all commercial property owners

Managed and trained a staff of 24

Achievements: Tiger Run Resort is recognized as The Colorado Premier Mountain Cabin and RV Resort in the United States.

EDUCATION

BACHELOR OF SCIENCE: COMPUTER SCIENCE COMPUTER ENGINEERING

TAMPA TECHNICAL INSTITUTE UNIVERSITY – TAMPA, FL

Studied theory, experimentation, and engineering that form the basis for the design and use of program systems. 3.8 GPA

ASSOCIATE OF SCIENCE: PHYSICAL AND MASSAGE THERAPY

PALM BEACH SCHOOL OF PHYSICAL SCIENCE – PALM BEACH, FL

Body Mechanics 3.9 GPA

STATE CERTIFICATION OPERATORS LICENSE: WATER AND WASTEWATER OPERATIONS

UNIVERSITY OF COLORADO – BOULDER, CO

Water Supply, Treatment and Distribution. Wastewater collection and treatment and utilities infrastructure planning. 3.9 GPA

BUSINESS ADMINSTRATION AND GENERAL MANAGERS OPERATIONS PROGRAM CERTIFICATION

NATIONAL GOLF FOUNDATION – WHEELING, WV

An intensive course on entrepreneurship, economics, communications, accounting, marketing, and more. Designed to help the graduate prepare for multi-level Golf Resort Administrative General Managers position. 3.9 GPA

INTERESTS

Health and Wellness

Family and Finances

Purposes and Belief

Experienced and Committed

Focused on Continual Education

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