OWEN JEFFREY SMITH
firstname.lastname@example.org · linkedin.com/in/o-jeff-90b142a8 · @OSmith7347
A dedicated professional with extensive experience in senior management, operations, construction, sales and customer service. Outstanding leader with an entrepreneurial spirit with a consistent successful track record of growing and revenue while controlling costs. Team-oriented, proven ability to develop and implement strategies that support business, cultivating partnerships and financial objectives. Energetic and results focused with success in developing and leading diverse teams to achieve outstanding results. My key characteristics include enthusiasm, integrity, and persistence.
Human Resources Management
Commercial Project Management
New Mexico: New Mexico: Lodgers Tax Board Member of Sierra County. Financial determination of tax dollars used for marketing.
State of Colorado: Water/Wastewater Operators License. Water supply; treatment and distribution; wastewater collection and treatment; and utilities infrastructure planning.
State of Colorado: Commercial Pool Operator, State Certified for Public Pool / hot tub operations for public safety.
National Golf Foundation: Certification, Business Administration, General Managers Operations Program.
State of Florida: License. Physical Therapy and Massage.
National Safety: Propane Dispensary Certification. Public Safety, CPR Certified
DIRECTOR OF OPERATIONS GM 05/2015- 04/2019
FIVESTAR VACATION PROPERTIES- FRISCO, CO
Commercial Business Development, Rental Pricing, Highest Occupancy, Seasonal expectation, Customer and Owner working relationships.
Scheduling for all maintenance, showings and housekeeping, all completed timely
Implemented daily Operations including reservations, property checks prior to check-in, guest assistance – check-ins, Owner point of contact
Acquiring new rental properties
Special projects assistance for speedy completion
Managing and scheduling employees
Communications with all guests, employees and venders
COMMUNITY SALES MANAGER 01/2013 – 05/2015
PINNACLE LODGING VACATION RENTAL MANAGEMENT – BRECKENRIDGE, CO
Operations of Reservations, Check-ins, Maintenance issues and insuring quality quest satisfaction
Operate, coordinate daily goals, maintenance coordination, Seasonal Contracting and insuring owner satisfaction.
Achievements: Brought new rental solutions to the company
BUSINESS ADMINISTRATOR / CHIEF OFFICER OF OPERATIONS 03/2006 - 01/2013
TURTLEBACK MOUNTAIN RESORT – ELEPHANT BUTTE, NM
Development of a new start up, top 10 New Mexico Golf Courses according to Golf Digest
Management of, accounting, marketing, sales, retail, F&B and human resources.
Supervised Operations in a Fast-Paced Environment
Managed group sales, Restaurant Vendors, Developed Construction and Golf Course Operations with a staff of approximately 100 employees
Operator of Human Resources and Payroll for all departments
Managed a team of six Department Managers
Supervised overtime reduction by 80%
Achievements: Increased revenue of 11% for 3 years
DEVELOPER / GENERAL MANAGER 08/1996 – 03/2006
TIGER RUN RESORT – BRECKENRIDGE, CO
Development of 184 RV sites with full- service capability.
Managed 400 commercial and private properties.
Supervised all office operations, including thousands of seasonal reservations
Scheduled vendors and capital improvement projects
Revenue addition through teaching staff good customer practices.
Insured customer satisfaction for all commercial property owners
Managed and trained a staff of 24
Achievements: Tiger Run Resort is recognized as The Colorado Premier Mountain Cabin and RV Resort in the United States.
BACHELOR OF SCIENCE: COMPUTER SCIENCE COMPUTER ENGINEERING
TAMPA TECHNICAL INSTITUTE UNIVERSITY – TAMPA, FL
Studied theory, experimentation, and engineering that form the basis for the design and use of program systems. 3.8 GPA
ASSOCIATE OF SCIENCE: PHYSICAL AND MASSAGE THERAPY
PALM BEACH SCHOOL OF PHYSICAL SCIENCE – PALM BEACH, FL
Body Mechanics 3.9 GPA
STATE CERTIFICATION OPERATORS LICENSE: WATER AND WASTEWATER OPERATIONS
UNIVERSITY OF COLORADO – BOULDER, CO
Water Supply, Treatment and Distribution. Wastewater collection and treatment and utilities infrastructure planning. 3.9 GPA
BUSINESS ADMINSTRATION AND GENERAL MANAGERS OPERATIONS PROGRAM CERTIFICATION
NATIONAL GOLF FOUNDATION – WHEELING, WV
An intensive course on entrepreneurship, economics, communications, accounting, marketing, and more. Designed to help the graduate prepare for multi-level Golf Resort Administrative General Managers position. 3.9 GPA
Health and Wellness
Family and Finances
Purposes and Belief
Experienced and Committed
Focused on Continual Education