Objective: To obtain a position in a well-established Organization to utilize my strong communication, professional, organizational skills, attentive to detail and ability to work well alone or with others.
Education:
1998 – 2002
Benton Harbor High School, Benton Harbor, MI 49022
Diploma
2002-2003/2011-2012
Lake Michigan College, Benton Harbor, MI 49022
General Studies
Experience:
2018 – 2019
Riverwood Center, Benton Harbor, MI 49022
Medical Records Technician
Prep, scan, and quality review all documents in the Electronic Health Record
Make copies
Receive telephone calls
Use of our electronic medical record
Knowledge of Medical Terminology
Assists individuals in accurately completing Release of Information
Managing Health Information that is stored electronically or in paper record
Chart Audits
Word processing
Creating Spreadsheets
Files required documents in charts
Ordering and maintaining supplies for department
Microsoft Excel
CPI Certified
Mental Health First Aid
2017 - 2018
Aerotek, Benton Harbor, MI 49022
Trade Customer Support
Customer Service
Telephone calls
Working with 3rd party companies
Resolving customer inquiries
Order status and appliance deliveries
Typing and data Entry
Computer and Windows experience
2016 – 2017
Lakeland Health Care, Saint Joseph, MI 49085
Administrative Assistant
Telephone calls
Receiving and directing visitors
Word processing
Creating Spreadsheets
Presentations
Filing
Scheduling meetings and appointments
Taking minutes in meetings
Ordering and maintaining supplies
Microsoft Excel
2007 - 2016
Lakeland Health Care, Saint Joseph, MI 49085
Archiving Specialist
Retrieve charts from nursing units
Prep, scan, and quality review all charts (outpatient surgery, inpatient, and emergency room charts).
Release of Information
Faxing to in house and other facilities
Make copies
Microfilm Machine
Answering the telephone
Use of our electronic medical record Chart Max
Knowledge of Medical Terminology
Scan in Advance Directives
Use of HBOC
Use of Epic
Electronic Medical Records
Greeting customers
2005 - 2007
Lakeland Health Care, Saint Joseph, MI 49085
Environmental Service Assistant
Dust, wipe and mop occupied and unoccupied patient rooms and bathrooms
Clean administrative office areas
Clean public restrooms and rest areas of the hospital
Responsible for abiding by state guidelines when using chemicals to clean
Strong interpersonal skills with staff, patients and their families.
Maintain a sanitary and safe environment for staff, patients and families
Maintain equipment up to good standards and out of reach of children and all other guests
2003 – 2005
Salvation Army Childcare Center, Benton Harbor, MI 49022
Office Aide/ Teacher Aide
Assisted the manager in keeping records and payments for the center
Answer the telephone
Communication with parents about daily progress with their child
Completed light housekeeping duties, such as dishwashing, vacuuming and sanitizing tables, chairs, and toys
Prepared light snacks and lunches
Prepared weekly food menus for each class room age appropriate in compliance with state regulations
Assist lead teachers with daily activities and outside play for children ages six weeks to twelve years old
Assist manager and lead teachers in planning and establishing special summer programs, such as swimming, trips to the park and library, team sports and other fun and educational experiences.
Recording daily attendance for the whole center along with lunch count
Filing and organizing all records for the center
Distributing bills to families and taking payments
Ability to communicate clearly all necessary information to staff members, children and families
Help children with daily routines such as toileting, dressing, eating and sleeping
Guided children’s behavior and social development
Maintained a safe, clean and appealing environment
Performed simple first aid in emergencies
CPR and First Aid certified
2000 - 2003
Hacienda Mexican Restaurant, Benton Harbor, MI 49022
Cook / Hostess
Prep cold foods for daily use
Prepare meals and desserts for customers with a great appearance
Maintain a clean and safe environment on the cook line
Communicate well with other staff members
Answer the telephone and take orders
Greet customers in a friendly matter and take them to their seats
Light cleaning, such as, mopping, dusting, wiping and dumping trash
Maintain cleanliness in the public restroom
Record hourly temperatures of hot foods
Skills include Excel, Microsoft Word, Internet, Chart Max, IRIS, EPIC Electronic Medical Record, CPI Certified, Mental Health First Aid and HBOC. I have strong interpersonal, organizational, professional, communication, telephone skills, positive attitude, very attentive to detail and great at multitasking. I am a very dependable and honest individual with excellent teamwork skills.