Manager Customer Service
Resume:
JOCELYN TROTCHIE
SASKATOON SK
********@**.***
EXPERIENCE
COOP GROCERY STORE—NOV 2018-APR 19 2019
Cashier & Bakery Assistant
• Used till & debit machine to process customers
• Bagged Groceries
• Pa c k a g e d & l a b e l l e d B r e a d s, M u f f i n s, Pa s t e r y s …
• Stocked shelfs with bakery items
• Used bread slicer in bakery
ADESA AUTO AUCTION— NOV 2017-JUNE 2018
Mechanical Services & Live Blocking
• Made Work Orders
• Ordered Parts and Glass
• Live Blocked Dealer Auctions
• General Help in Various Departments
RM AUTO GROUP — 2014 - MAY 2017
Receptionist
• Booked All Appointments for Remote Centre
• Helped Walk-In Customers/ Tech Support
• Answered Phones
• Helped With Anything I Could to Learn New Things
• Helped Techs As Needed
SASKATOON HOTSHOT TRANSPORTER— 2008-2013
Licensing Clerk & Dispatch
• Applied For Sask Apportioned Plates, Sask Trailer Plates, Minnesota & Washington Plates
• Fleet Renewals Thru IRP In Regina
• Dispatch Drivers To Factories in USA to RV Dealers in Canada
• Scanned Driver Logs
National Car Rental — 2000-2008
Rental Agent
• Customer Service Skills
• Managed Any Cash Sales
• Opening & Closing Duties
• Phone Answering Skills
• Dealt With Customers One-on-One
• Partial Supervisor Skills
EDUCATION
Bishop James Mahoney High School-Saskatoon SK
Grade 12 Graduate-2000
SKILLS
• Valid Class 5 Licence
• Disability Awareness Training- Nov 2007
• WHIMIS
• Dealing With Difficult Customers Course- Nov 2007
• Worked With Microsoft & Excel
• Worked With DOT HOS
REFERENCES
Tania Konkin ( Manager, National Car Rental)
Saskatoon SK
Delone Bowes ( Saskatoon Hotshot Transporter)
Saskatoon SK
Steve Fehr ( Remote Centre)
Saskatoon SK
Andy Sumner ( Meidl Honda)
Saskatoon SK
Glen Trapp ( Adesa Mechanical Services Manager)
Saskatoon SK
Tim James ( Westview Coop Manager)
Rick Tetreault ( Bakery Manager)
Saskatoon SK
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