ADAM WILSON
New York, NY
**********@*****.***
GLOBAL CHANNEL ACCOUNT MANAGER
Over 20 years in the voice communication industry with experience in growing revenue and
market share for top firms. Developed and deployed sales teams and channel territory management
plans that led to expanding relationships with clients that result in improved customer satisfaction
and loyalty.
PROFESSIONAL EXPERIENCE
SAGENET 2013-present
Director of Channel Sales
Finished at 105% of quota for 2018. Developing and building Channel relationships with CenturyLink, Spectrum, Fortinet and Digital Signage partners. Selling our entire product line with includes Managed Network Services, UCAAS (GenBand/NUVIA), Managed Wifi, Cloud Firewalls and Digital Signage. Working with clients such as Whataburger, BlueLine Rentals and Molina Healthcare.
CALLCOPY 2012-2013
Channel Sales Manager – East
Built new channels and expanded existing channel relationships. Worked with Avaya, Cisco, Shoretel, Mitel and all of their VAR’s selling contact center recording solution. Created new sales opportunities for 8 National account managers here on the East Coast and Southeastern part of the United States.
Grew channel revenue by 30% year over year growth.
CTI GROUP INC. 2010-2012
Regional Channel Sales Manager
Managed and sold call management and call recording software solutions thru channel partners such as BT, IPC, Speakerbus, Orange Business and Avaya Business Partners. Solutions are licenses based solutions either perpetual or SaaS and the solution are either hosted in the client’s private cloud or CTI”s cloud.
Sold directly to clients such as Goldman Sachs, Bank of America, Wells Fargo, BP, Morgan Stanley, Bridgewater Associates and other enterprise clients.
CABLEVISION/OPTIMUM LIGHTPATH 2009-2010
Senior Channel Account Executive – Managed Services
Sold hosted UCAAS telephony solutions to enterprise customers on Long Island and New York City.
Worked with channel partners such as Cisco, NEC and Optimum Lightpath account executives uncovering new accounts.
VOXIFY 2008 – 2009
Senior Channel Account Executive
Sold hosted and on premise speech enabled self-service CRM and UCM applications for a number of verticals including retail, finance, insurance, and education.
Completed Voxify’s first $1 Million contact center sale to The Hartford insurance company, achieved 110% of annual quota.
AVAYA 2005 – 2008
Global Account Manager
Managed Morgan Stanley account with annual revenue of $25 Million. Finished at 105% of quota in both 2006 and 2007 with account revenue growth of 30% each year.
Expanded Avaya communications platform to over 70 Morgan Stanley branch locations in 2006 and 2007 and displaced two competitive IVR systems with over 100 ports at two Morgan Stanley contact centers.
FARMSTEAD TELEPHONE GROUP 2002 – 2005
Sales Manager
Hired and managed 4 account executives to develop and cover territories including New York City, Long Island, and Westchester. Promoted to Sales Manager in 2004.
AVAYA/LUCENT TECHNOLOGIES/AT&T, New York, NY 1992 – 2002
Global Account Manager
Managed Philip Morris account from 2001-2002 growing revenue by 20%. Sold $2 Million upgrade of communication servers to Citigroup. Managed Tiffany & Co. and Young & Rubicam account from 1996-2000.
EDUCATION
B.A. in Journalism with Minor in Marketing, Duquesne University, Pittsburgh, PA