Human Resources Administrative Assistant

Starleeta Brown

** ********* *******, ***********, *******, M1H 1P8 416-***-**** **************@*****.*** HUMAN RESOURCES PROFESSIONAL

Certified Professional in Human Resources Management (Centennial College) with additional creditability from the Human Resources Director of Canada as a nominee in the 2017 edition of the Annual Human Resources Director’s Rising Star Report.

Extensive background in Human Resources affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success negotiating win-win compromises, developing training and development programs/seminars, and writing personnel manuals, corporate policies, job descriptions and management reports. HR SKILLS

HR Department Startup

Employment Law

Strategic Planning

Mediation & Advocacy

HR Policies & Procedures

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution

Benefits Administration

HR Program/Project Management

Orientation & Onboarding

HRIS Technologies

Training & Development

Performance Management

Organizational Development

PROFESSIONAL EXPERIENCE

CENTENNIAL COLLEGE ALUMNI ASSOCIAITON, (2 YEAR CONTRACT) — Scarborough, CA Centennial College Alumni Association (CCAA) Director – At – Large 2019 to Present

Key Results:

Advised and manage colleagues on development and management of additional identity-based events and volunteer programs

Drove volunteer management and campus engagement

Maintained budgets and resource management

Managed volunteers and program in region that engaged alumni in a meaningful way, increasing the number of newly engaged alumni

Maintained information and data management

Worked with Sr. Director of Alumni Engagement and Development to create and execute a comprehensive approach to alumni engagement through international and domestic clubs, students, and alumni.

Responsible for management and oversight of alumni club’s budgets

Identified, cultivated, solicit, and steward alumni prospects for annual gifts, implementing engaging cultivation strategies

Educated graduating students about alumni benefits and engaged them in various programs

Educated graduating students about the alumni benefits and philanthropy

Ensured accurate and complete alumni database records

Assisted in supervision of Alumni Brand Ambassadors, students and volunteers

Collaborated with fellow board members to identify potential alumni donors in the Institute and work Starleeta Brown Phone: 416-***-**** Page Two

PROFESSIONAL EXPERIENCE (CONTINUED)

with colleagues across College and the Alumni Association to engage them

Facilitated and promoted the immediate involvement of students in alumni relations prior to graduation and communicated the advantages of their involvement

Assisted in raising funds for select special project and events in collaboration with the office of Development and Alumni Engagement

Maintained accurate customer service protocol for alumni who call, e-mail and visit the College's campuses

Maintained existing and/or additional alumni programs and services CENTENNIAL COLLEGE ALUMNI ASSOCIAITON, (PART-TIME) — Scarborough, CA Centennial College Alumni Association Brand Ambassador 2014 to 2019

Key Results:

Advocated within the scope of the governing policies of the organization and within the scope of other laws, rules and regulations that apply to the organization.

Strengthen and supported the decisions of the organization.

Corresponded with individuals and committees; kept all parties informed as required through normal reporting and various communication channels.

Served as a point of contact regarding information about the Centennial College Alumni Association.

Represented and advocated in a manner that promoted a positive and professional public image at all times.

Participated, attended, and properly prepared meeting documents such as minutes and etc.

Analyzed and ensured minutes of meetings were accurate and correct.

Formulated and ensured that minutes of meeting reflected abstentions from votes, votes for and votes against motions.

Examined regularly the financial reports of the organization.

Supervised the performance and completion of an annual audit of the organization’s finances.

Reviewed and ensured that all contracts that the organization entered were carefully reviewed by staff and counsel.

Developed, implemented, monitored, and evaluated the organization’s strategic plan.

Developed a clear organizational personnel policy and ensured that all staff adhered to it.

Conducted staff evaluations annually or as required by the policy.

Developed and administered both staff and volunteer written job description, agreements, and letters of offer.

Implemented suitable screening measures in place for those staff and volunteer positions that involve interaction with youth and other vulnerable personnel in unsupervised settings.

Reviewed and adhered to the organizations constitution, bylaws, policies and procedures. Revised and updated out of date bylaw, policies, and procedures/ created new ones.

Familiarized those within the organization about the organizations insurance policies and the scope of the coverage and ensured that the organization obtained adequate insurance overall. Starleeta Brown Phone: 416-***-**** Page Three PROFESSIONAL EXPERIENCE (CONTINUED)

CENTENNIAL COLLEGE (PART – TIME SEASONAL CONTRACT) — Scarborough, CA ESL Teacher’s Assistant CE Programs (Recruitment and Selection), 2015 to Present Member of Leadership Passport Program CE Programs, 2015 to 2018 Member of Peer Mentorship Program CE Programs, 2014 to 2015 Key Results:

Administered test, homework, make-up work, etc. for purpose of devising special strategies for reinforcing materials or skills based on the understanding of individual students, their needs, interests, and abilities.

Consulted with teacher/s, counselor and/or administrator as may be required for the purpose of receiving and/or conveying information regarding the ESL Adult Learner’s activities and progress.

Implemented instructional programs and lesson plans for the purpose of assisting the ESL Adult Learner and classroom teacher in improving ESL Adult Learners’ academic success through a defined course of study.

Instructed ESL Adult Learners individually or in groups with lesson assignments for the purpose of presenting and/or reinforcing learning concepts.

Translated verbal and written communication(s) for the purpose of assisting ESL Adult Learners, teachers and parents in communicating effectively.

Innovated and inspired creativity though continuous improvement by challenging the status quo, presenting new approaches, ideas and solutions, and encouraging others to do the same

Maintained a supportive environment to develop and implement new approaches effectively balancing risk- tasking and return on investment (ROI).

Influenced and cultivated critical relationships by building effective and influential working relationships

(internally and externally) and collaborated to achieve mutually beneficial goals.

Modeled agility by demonstrating both the focus and flexibility necessary to lead self and others during continuous change and ambiguity, while delivering results and maintaining exceptional levels of service to students.

Developed leadership capacity by identifying and actively developing the leadership talent necessary to realize the College's vision and successfully execute its strategy.

Strategic planning for the future by taking a longer-term perspective, anticipates the implication of emerging academic and economic trends, and spots promising opportunities that align with the strategic priorities of the College.

Leading with honestly, integrity, and ethics by exhibiting uncompromising integrity and commitment to values, human resources principles and business conduct policies.

Built trust and instilled self-confidence through mutually respectful, ongoing communication

Modeling leadership in a diverse, global environment by accepting the core of the College's student population and in the College's workforce demands.

Understood the basis of inclusion and social justice within the College's policies and procedures.

Committed to leading the internationalization of the learning environment for all. Starleeta Brown Phone: 416-***-**** Page Four

EDUCATION & CERTIFICATIONS

GLEN CORPORATION — North York, CA (Full- Time Position) Human Resources Administrative Assistant 2011 to Present

Key Results:

Played a key role in ensuring the successful launch of LinkedIn social media presence office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 89% within an industry where high turnover is the norm.

Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.

Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.

Cut benefits costs by 16% by negotiating favorable contracts and ensuring that company did not pay for benefits for which employees were ineligible.

Wrote employee manual covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information.

Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company wide.

Revised job descriptions across all levels and 25+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position. CENTENNIAL COLLEGE (PROGRESS CAMPUS 2016 -2017) — Scarborough, CA Certificate in Teaching and Learning in Higher Education with Distinction in Leadership and Honors CENTENNIAL COLLEGE (PROGRESS CAMPUS 2014 - 2016) — Scarborough, CA Certificate in Human Resources Management with Distinction in Leadership CENTENNIAL COLLEGE (PROGRESS CAMPUS 2015 - 2015) — Scarborough, CA Certificate in Global Citizenship, Education and Inclusion CENTENNIAL COLLEGE (PROGRESS CAMPUS 2010 - 2012) — Scarborough, CA Certificate in Medical Office Administration

LOYALIST COLLEGE (2007 – 2009) — Belleville, Ontario Certificate in Photojournalism

OF NOTE

Professional Development:

Accessibility for Ontarians with Disabilities Act (AODA) Certificate – Occupational Safety Group Inc.

Supervisors Occupational Health and Safety Certificate – Occupational Health and Safety

Worker’s Occupational Health and Safety Certificate – Occupational Health and Safety

Centennial College Distinction in Leadership

Centennial College Human Resources Management with Honors

Centennial College Teaching and Learning in Higher Education with High Honors

LinkedIn & Lynda.com Certification Program

Starleeta Brown Phone: 416-***-**** Page Five

OF NOTE (CONTINUED)

Skills:

Thorough knowledge of the principles and methods for the operation of a successful alumni program

Organized and able to work on multiple projects simultaneously while prioritizing deadlines

Strong computer and technology skills: Raiser’s Edge, iModules, LinkedIn, social media, and other software tools

Demonstrated ability to build productive relationships with alumni, students, staff and faculty

Strong administrative, financial management/budgeting, planning, and problem-solving skills

Ability to supervise a team; work collaboratively and communicate effectively

Excellent written, oral, and interpersonal skills

Familiarity with the principles of friend/fund raising and annual giving

Team building and management skills

Experience working with diverse constituencies

HRIS applications (UltiPro, PeopleSoft Enterprise Human Resources, BambooHR, and ADP)

MS Office (Word, Excel, PowerPoint, Access, Outlook) and Google Docs

Social Media Platforms (Instagram, Twitter, YouTube, Facebook, LinkedIn, WhatsApp, and

LMS Programs (Google Docs, Moodle, Adobe Captivate Prime, SharePoint, Weebly, Wix, and Adobe Connect) Affiliations:

Centennial College

Centennial College Alumni Association (CCAA)

Human Resources Director Canada (HRD Canada)

Ontario Liberal Party

Toronto District School Board (TDSB)

Saldenah Mas K Club (Toronto Caribana Carnival)

References Upon Request

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