Customer Service Accounting
Resume:
Tanya Orr-Lyons
Winston Salem, NC 27105
***********@*****.***
PROFESSIONAL PROFILE
College graduate with solid supervisory and business management experience seeking a professional position in Office Management, utilizing relevant education and expertise. Candidate has excellent people skills and strong work ethic, and is a fast learner who is motivated to excel as a manager, supervisor and team player. Skilled at Microsoft Office applications including Outlook, Word, Excel, and Power Point. Type 60 wpm.
EDUCATION
Associate of Science, Business Administration January 2013
Everest University, Tampa FL
Relevant coursework – transcripts available on request:
Small Business Management – Intro to Business Enterprise - Applied Business Law
Principles of Management – Strategic Planning for Business – Intro to Marketing
Principles of Accounting I – Principles of Accounting II – Intro to Corporate Accounting
Computer Applications – Business Communications – Fundamental of Interpersonal Communication
Intro to Human Resources – Customer Relations and Servicing – Into to Finance
Certification, Computerized Accounting January 2004
Brookstone College of Business, Greensboro NC
Certification, Accounting Software Specialist July 1998
Brookstone College of Business, Greensboro NC
Certification, Administration Assistant May 1994
Miller-Motte Business College, Winston Salem NC
Relevant skills:
Typing – Ten Key Operation – Manual Accounting – Computerized Accounting – Payroll Accounting
A/R & A/P – Power Point – Word – Excel – Internet – Outlook – Customer Service – Telephone Etiquette
EMPLOYMENT HISTORY
Customer Service Sales Manager 1997 - Present
Food Lion – Winston Salem, NC
Supervise up to 30 staff members
Schedule hours for front-end staff
Interview and hire staff for various positions
Maintain an efficient evaluation for all sales associates
Execute refunds and rain checks
Train new employees
Contact this candidate