Customer Service Representative

STACI MACGREGOR

* ******* ****** ******, ** ***** 508-***-****

OBJECTIVE: Full-time or Part-time employment

SKILLS:

Computer Literate(MS Office, Excel, Powerpoint, Outlook)

Order entry software(AS400 and POS)

Excellent customer service, organizational and communicational skills

Ability to multitask and work with little supervision

Flexible to work off shift/at home when needed.

Able to identify safety concerns

Typing, reading and writing

Interior Design/Home Decor

Film, Broadcasting, Journalism

EMPLOYMENT:

-Source International- Sutton, MA

02/2017-06/2019

Customer Service Representative- Order Entry

Answered phones and assisted callers with questions (customers and reps/vendors)

Navigated company website for customers

Entered orders into system

Worked with order entry software like AS400 and Seradex

- MAPFRE Insurance Company-Webster, MA

04/2012-08/2016

Customer Service Representative

Answered phones and assisted callers with claim questions (customers and agents/vendors)

Navigated company website for customers

Updated records and document calls in system when needed

Worked with order entry software like AS400

Reason for leaving: Company was downsizing and renovating departments

- Payless Shoesource- Sturbridge, MA

02/2009-04/2012

Sales Associate

Cashier, conducting money transactions, stocking shelves with new products and opening/closing store

Reason for leaving: Looking for full time work

EDUCATION: Bachelor of Arts, Media Communications

Anna Maria College, Paxton, MA

Related Courses

- Business Ethics - Business Law

- Intro to Management - Leadership

- Intro to Marketing - Media Studies

-Film Production -Photography

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