Administrative Assistant Customer Care

SUMMARY: Senior Accounting Clerk with over * years of experience in revenue and cash management. Knowledge of Microsoft Excel, Word, and Outlook. Excellent time management, problem-solving, and customer care skills. Understanding of generally accepted accounting principles

PROFESSIONAL EXPERIENCE

NJ TRANSIT, Maplewood, NJ 10/2014 – Present and

Sr. Revenue Clerk, Bus 8/2013 – 12/2013

Reconcile daily and monthly reports for Bus revenue

Create Excel bin sheets and compare to cash management reports

Identify irregularities in daily reports or tickets from bus tours; bring to Group Head’s attention

Document garage activity using bin sheets, tickets, receivers reports and overages/shorts reports in a timely and accurate manner

NJ TRANSIT, Maplewood, NJ 12/2013– 10/2014

Payroll Clerk, Bus

Processed daily and weekly payroll reports, identifying and reconciling discrepancies

Worked with Depot Masters to determine correct hours for Bus Operators; processed correction sheets

NJ TRANSIT, Maplewood, NJ

Bus Cleaner 3/2008– 8/2013

Cleaned bus and bus area to Formen standards

Created cleaning schedule to perform duties in a timely manner

National Healthcare Inc., East Orange, NJ

Administrative Assistant 6/2006– 10/2007

Recorded student grades in Excel and entered student data in data base

Processed credit card receipts for certification payments

Assisted students in getting information on continuing credits for recertification

McDonalds, East Orange, NJ

Manager in Training 1/2006-5/2006

Balanced cash drawer at beginning and end of shift

Trained new employees on company rules and policies

EDUCATION

Diploma, East Orange High School

General Studies

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