Sales Customer Service
Resume:
SAMADHI W. PERERA
Doha, Qatar
Mobile: +974-********
**************@*****.***
WORK EXPERIENCE
Sales Coordinator – 2018 June to 2019 April
Intelligent Automation (Pvt ) Ltd.
Monitor the team’s progress, identify shortcomings and propose improvements.
Update and maintain an accurate Client follow up Database and update overall sales reports.
Took the lead on organizing the resources necessary to put together high quality sales presentations.
Prepared product brochures and involved in new product launches.
Assisted in providing all supporting documents, information and other reports as assigned by the Company Director.
Ensured the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date.
Acted as the primary customer service contact for clients who have questions about our products and etc.
Assistant Financial Advisor– 2013 April to 2017 November Financial Advisors Incorporation – Colombo 07
(Agency Office of Ceylinco Life Insurance Ltd)
Update and maintain an accurate Client Service Database.
Played a leading role in office administration and training.
PowerPoint presentation planning, preparation and research.
Responsible for maintaining client complimentary giveaways enhancing client relations.
Follow up on different customer queries and coordinate with customer relations.
Reconciliation of client payment schedules.
Coordinating with Group Life Technical and Individual Life Operational Team.
Coordinating claim documents and renewal businesses. CAREER OBJECTIVE
Serve the company in an
effective and efficient way
to achieve its goals while
seeking a responsible and
challenging career to
improve my skill, prove
abilities and experience to
the fullest.
ABOUT ME
I am an energetic,
ambitious person who
has developed a mature
and responsible approach
to any task I undertake, or
situation that I am
presented with. As a well
experienced Financial
Advisor, I am excellent in
working with others to
achieve a certain objective
on time and with
excellence. I am eager to
learn, I enjoy overcoming
challenges, and I have a
genuine interest in
Business Management &
Insurance and making
organizations successful.
Area Representative–2012 January to 2012 October
Janashakthi Insurance Life Head Office, Colombo 02
Maximizes sales opportunities with every customer by using current selling techniques and company programs
Communicating regularly with Sales Manager to maximize sales.
Identifies and communicates suggestions for improvements in all areas of business.
Maintains company merchandising standards, including current pricing, signage, promotional planners, ad set-ups and displays. Assistant Accountant–2011 February to 2011 August
Sathara Institute, Maharagama
Preparing financial documents such as invoices, bills, and accounts payable and receivable
Completing financial reports on a regular basis and providing information to the finance team
Recording office expenditures and ensuring these expenses are within
Sorting financial documents and posting them to the proper accounts
Coordinating internal and external audits.
PROFESSIONAL EDUCATION
BSC IN BUSINESS ADMINISTRATION - FOLLOWING
University of Sri Jayawardenepura
POSTGRADUATE DIPLOMA IN MARKETING (PGDIP)-
FOLLOWING
Sri Lanka Institute of Marketing(SLIM)
DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY -
COMPLETED
Siksil Institute of Business Technology (SIBT)
CERTIFICATE IN ENGLISH LANGUAGE SPOKEN ENGLISH -
COMPLETED
University of Colombo
CERTIFICATE IN SPOKEN ENGLISH - COMPLETED
Nethsara Higher Educational Center
SKILLS
Excellent communication &
interpersonal skills.
The capability to explain
complex information simply
and clearly.
The ability to network and
establish relationships with
clients.
Good time - management
skills.
Critical thinker and
problem-solving skills.
Understanding of sales
process, preferably with
customer service experience.
A good level of numeracy
and IT skills.
An understanding of the
need for client
confidentiality.
An ethical and professional
approach to work.
Team player.
PERSONAL DETAILS
DOB – 1ST July 1991
Sex - Female
Marital Status – Married
Nationality – Sri Lankan
Religion - Buddhism
Visa Status – Transferable
Visa with NOC
ACADEMIC EDUCATION
WP/JAYA SamudradeviBalikaVidyalaya, Nugegoda, Sri Lanka. G.C.E (A/L) 2010 Commerce
Business Studies B
Accounting S
Economics C
G.C.E (O/L) 2007
2 A Passes / 6 C Passes / 2 S Passes
EXTRA-CURRICULAR ACTIVITIES
Senior Prefect of the School Prefect Guild (2009-2010)
All island Inter school badminton championships.
(Singles and Doubles - 2004, 2005, 2006, 2007)
Inter – House sport meet certificates.
(Athletics & Badminton certificates)
Member and Vice-Captain of School Badminton Team.
Leader of “SARADHARMA” Society.
Member of School Social Service Association.
Member of Commerce Society.
I declare that the above information furnished by me is true and correct and if I am given an opportunity to work in your organization I will do my best in achieving its objective with seer dedication. Thank you for your consideration.
Date: Signature:
NON-RELATED REFREES
Mr Sunil Perera
Internal Auditor / QMR
Jaidah Group
P.O Box 150, Doha, Qatar
Mr Rohana De Silva
AR Contoller
Al Maya International
W.L.L
P.O Box 37366, Doha, Qatar
Contact this candidate