Sales Manager
Resume:
ANITA DUBEY
**********@*****.***
EXECUTIVE SUMMARY
MBA graduate with 14 years of experience in sales and business management.
Branch manager professional with more than 14 years combined experience in sales and marketing in various industries.
Skilled in leading sales teams to penetrate new markets with latest products to achieve sales goals.
OBJECTIVE
Managerial position in Sales and Marketing where in education, experience and skills can be efficiently utilized to increase the sales volume and profitability of the firm. Build a strong distribution network for achieving greater market development by fulfilling the following underlying functions.
•Leading sales teams to achieve sales objectives.
•Identifying potential customers in the market.
•Comparing products and their substitutes based on a range of criteria.
•Managing the firm’s sales budget and costs – Estimating costs involved.
PROFILE
Superior proficiency in all areas of executive sales leadership—vision through strategies, tactical plans, compensation programs, communication protocols, and reporting structures.
Dynamic record of top performance in developing a sales force that is able to achieve aggressive goals and penetrate untapped markets.
Solid leadership competencies with particular expertise in the following: new business development and retention, profit and loss accountability, providing staffing support, budgeting and controlling costs and customer service
CORE COMPETENCIES
•Strategic Sales & Account Planning.
•Executive Sales Presentations.
•Customer Relationship Management.
•Negotiation & Closing Activities.
•Sales Training & Team Leadership.
•Revenue & Profit Growth.
•Productivity & Performance Improvement.
•Business Strategist.
•Product Research & Evaluation.
•Organization & Communication.
PROFESSIONAL EXPERIENCE
Miles Education(Center Manager)
Jan-2018-till date
Identifying prospective leads, generating business from the existing student, thereby achieving business targets.
Ensuring 100% deliverable are delivered to the student after the enrollment.
Ensuring telephonic leads and leads from other sources to walk into the centre for counseling.
Capturing information in a timely and accurate fashion.
Managing the administrative work of the branch.
Counseling of walk-ins and effective follow up with prospects through telecalling
Managing the centre staff - Counselors, telecallers etc.
Take care of enquiries on phone and personally
Converting enquiries to enrollments
Follow-up on walk-ins and telephonic enquiries
Handle student queries related to admissions.
Monitoring the overall team performance & motivating to achieve targets
Leading the centre team in organizing and executing the business plans
Ensuring quality of service delivery to the customers through the Service Advisors and ensuring success stories
Complying with all the centre operations processes
Opulentus Overseas Careers Pvt Ltd (Immigration Services)
Branch Manager-Feb-17 to Dec-2017
•Remarkable experience in Immigration case management
•Ability to convey and explain information
•Ability to research, identify and develop solutions to problems
•Ability to provide Immigration advice and manage cases
•Strong consultative, listening, and leadership skills
•Proven track record of achieving and exceeding sales targets.
•Superior excellent communication skills
•Excellent computer and data entry skill
•Coaching, inspiring and motivating sales team
•Ensuring the team meets the sales targets.
•Sales training, development and perfomance management.
•A good understanding of the market dynamics in the respective sector.
•Developing sales stratategies to gurantee sucess and growth.
•Developing and maintaining customer relationship.
•Disciplined use of CRM system, communication and customer management.
•Handling customer complaints and enquiries.
•Monitoring random calls for quality assurance.
•Forecasting and analysing sales data
•Regular reporting of KPI’s to directors
•Keeping to targets and managing KPI’s
Lithan Genovate (SAP education partner)
Branch Manger from July 2014 to Dec 2016
•Responsible to enroll students for SAP ( HR,FiCo,SD HANA modules).
•Responsible for monthly P & L review with ownership to ensure maximum profitability of establishment.
•Carrying out sales training with the sales executives and role playing sales techniques.
Ensuring all administration for sales is completed
•Setting sales targets and activity KPI’s
•Reporting on progress towards sales KPI’s
•Visiting customers and potential customers alongside sales executives.
•Cold calling customers and selling services and products.
•Liaising with other departments within the company
•Chasing leads and following up on opportunities to generate sales.
•Arranging to attend industry conferences and events.
•Networking with companies in the industry.
•Leading a team to achieve set goals.
•Developing positive direct relationships with key business contacts.
•Scheduling workload to meet priorities and targets.
•Assisting company in the formulation of forecasts and budgets.
VLCC Institue
Institute Head form October 2012 to till July-14
•Responsibility for efficient running and profitability of the institute.
•Responsible for overall performance of the Admissions for Diploma and Post Graduate program.
•To adhere to financial guidelines.
•To ensure that small maintenance jobs are carried out and paid for from petty cash.
•To discipline and guide all members of staff to create a happy working atmosphere for the benefit of both staff and students.
•To encourage and motivate all staff to maximize potential, both technically and professionally for their individual benefit and future growth of the company
ICFAI University
Branch Manager from August 2007 to August 2012
•Worked with ICFAI University as Branch Manager for Campus Programs Department based at Hyderabad heading the Sales and marketing operations at entire Telangana Region.
•Responsible for overall performance of the Admissions for various Educational Programs like MBA, B.Tech, BBA, BBA Law and various Doctorial Programs leading to PhD certification.
•The key responsibility is marketing various educational programs leading to Admissions in University and achievement of Organizational goals in terms of Target Achievement.
•Responsible for building, retaining and maintaining team of highly skilled people.
•Preparing and presenting various weekly / monthly MIS Reports.
All Soft Corporation Ltd, Hyderabad
Branch Manager from Aug 99 to April 02
•Responsible to enroll students for the IT courses like C.C+,C++,ASP, Web Designing, JAVA..Etc.
•Mapping business requirements and coordinating in developing and implementing process in line with preset guidelines.
•Preparing and presenting various weekly / monthly MIS Reports.
•Providing value added services by program reviews, monitoring the post service activities like follow up with clients, service reminders and handling customer grievances.
•Maintained office records, registers and assisted HR in recruiting people.
•Conducted training sessions and updated the team members about the changes in policies
Tanishq India Ltd. Hyderabad
Customer Relation Officer from July 97 to Aug 99
•Responsible to sale designer jewellery to walk in customers.
•Handling Showroom walk-in customers
•Providing product information to each customer and suggesting the products as per their desire.
•Sending monthly and weekly report to the Branch Manager.
•Updating the stock.
Education
MBA (Marketing)-NIBM(Executive MBA)
BSC (Microbiology, Genetics and Chemistry)-OU
Technical- SAP SD
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