Operations Manager
Resume:
Dustin Crosby
*************@*******.***
Experience
Dayton Freight Lines June 2005 – Present
Operations Manager March 2018 – Present
Oversee Inbound Planner/P&D Planner
Performance management
Oversee break operation – monitor incoming and outgoing shipments
Direct/coordinate through supervision/dock workers
Review reports to properly staff workforce
Work closely with Transportation Coordinator to ensure on time service requirements
Possess knowledge and application of safety practices related to DOT, EPA, ICC, and OSHA
Facilitate meetings
Handle employee relations
Utilize Ops Report
Team growth and development
Performance reviews
Inbound Planner February 2014 – March 2018
Routed inbound shipments by utilizing equipment and drivers to maximize efficiency
Personally raised benchmarks for SPH (stops per hour) and Productive Work Goal
Monitored arrivals of shipments to effectively and efficiently have loads ready for drivers’ start times
Held dock meetings
Taught and informed dock workers on proper process of loading trailers to minimize claims
Utilized reports and analysis to maximize efficiency
Analyzed freight flow for full trailer capacity
Responsible for recognizing and developing strong dock to driver candidates
Performance reviews
Coordinated assignment and scheduling of any required dock personnel
Communicated with Canadian partners to ensure proper delivery
P&D Driver May 2011 – February 2014
Safely and efficiently operated a commercial motor vehicle while maintaining effective cost controls and on-time standards within established customer requirements
Maintained high standards of moral, ethical, and disciplined conduct
Maintained superior internal/external customer relations in a professional manner
Complied with Federal Motor Carrier Safety Regulations
Dock Worker June 2005 – May 2011
Loaded/unloaded customer freight in a productive, safe, and error-free, time-sensitive manner
Knowledgeable of all freight handling equipment
Responsible for proper weight distribution and cube utilization
Entered Dock to Driver Program
Education May 2004
St. Johns Jesuit High School
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