Customer Service Accounts Payable

Noor Warraich

***** ***** *** ****.********@*******.***

Surrey, B.C. V4N 3J4 Cell # 604-***-****

SKILLS

Interpersonal/Organizational

oExcellent Communicational skills

oAbility to work under pressure and meet deadlines

oSelf-motivated and Detail-oriented

oStrong Organizational and Time management skills

oInnovative and Results-oriented

oExceptional Customer Service skills

Computer - Mac and PC

oExperience with C3, S3 and CAS (Td Bank’s internal software)

oProficient with Microsoft Office (Word, PowerPoint, Excel)

oType minimum 50 words per minute with accuracy

Language Proficiency and Certification

oInvestment Funds in Canada

oProficient in English and Urdu

PROFESSIONAL WORK EXPERIENCE:

Customer Experience Associate – TD Canada Trust Sep 2009 – Current

oEfficiently performing the branch’s Opening and Closing procedures, including cash balancing, cash securing and locking down the premises

oTraining New hires and Mentoring new hires to become successful CEA

oProcess financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures and industry regulations

oAchieve assigned goals and business objectives by promoting banking solutions in a timely and accurate manner

oUnderstand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

oRespond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

oConnect personally with customers to advise them appropriately and clearly on banking solutions and processes

oHelp build a positive, diverse and equitable work environment by promoting team effectiveness

oDeliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Noor Bookkeeping Services – Self-Employed Jan 2014 – Dec 2018

oSupporting small business with Administration and Organizing

oPerforming Cost Accounting and Budgeting for an import business

oProcessing Account receivable and Accounts payable for small business

oMonthly Bank Reconciliations for small business

oQuarterly Bookkeeping for several Daycares

oPreparing Year-End statement for Accountant

Field Staff – The personnel department Aug 2011 – March 2012

Summit Tools (3 months) – Accounts payable

o Matching Invoices to Purchase orders and Packing lists

o Printing cheques and preparing payments

o Problem solving (Missing Invoices, Pricing issues and PO errors etc.)

o Reception relief (during lunches and breaks)

The predator Mining Group (2 months) – Accounts Payable Administration

oData entering and Matching invoices

oPerforming Administrative chores i.e. photocopying, faxing, and filling

oCreating and Organizing all the different mining companies with a color code

oFiling hand outs, as well as, mailing out inventory for shows and open houses

EDUCATION:

Kwantlen Polytechnic University – Undergraduate 2019

oBachelor of Business Administration – Human Resources

Kwantlen Polytechnic University – Diploma 2014

oBusiness Administration Program

Simon Fraser University – Program 2009

oComputers Software and Interactive Technology

Enver Creek Secondary School 2007

oHigh School Diploma

WORKPLACE INITIATIVES

TD Canada Trust

oHealth and Safety Representative

oFirst Aid Attendant

oEmergency Warden

REFRENCE:

oGladly available upon request

Contact this candidate