Sales Manager
Resume:
Curriculum Vitae of Silindile.Zondi
Personal Details
Name : Silindile Zondi
Residential Address : 602 Phezulu Road
Imbali Unit 13
Pietermaritzburg
3219
Contact Details : 081-***-****
Alternative Number : 083-***-****
Email Address : *****************@*****.***
Date of Birth : 1992/03/16
Gender : Female
Nationality : South African
Dependants : 2
Educational Qualification
Last School Attended : Alexandra High School
Highest Grade Passed : Grade 12
Year : 2009
Subjects :
English 1st Language
IsiZulu 2nd Language
Life Science
History
Business Studies
Mathematics Literacy
Tertiary Education
Intuition : Rosebank College
Qualification : Diploma in Journalism
Year Obtained : 2012
Personal Attributes
Pro Active
Ability to work under pressure
Ability to meet deadlines perseverance
Team Player
Skills
Time Management
Interpersonal Skills
Project Management
Decision Making
Typing Skills
Employment Details
Company : Blake and Associate
Position : Debt Collector Sales Agent
Period : February 2019 – To date
Duties :
To ensure that the process in collecting of outstanding debt on behalf of client is carried out. Making sure that arrear amounts are reduced and achieve targets set by management and client. To set sense of urgency and a professional but helpful manner when speaking to debtors.
Name : Lynitsia Wood (Supervisor)
Contact : 084-***-****
Company : Smarter Business
Position : Business Developer
Period : September 2018- January 2019
Reason for leaving : Contract Ended
Duties :
Manage customer accounts as directed.
Market whatever campaign the employer may have
Perform ad-hoc admin/office duties.
Name : Sanchia Sims
Contact : 083-***-****/ 074-***-****
Company : Commit Technologies (Ignition Group)
Position : Verifier Team Leader
Period : 2015-August 2018
Reason for leaving : I had to relocate to Pietermaritzburg
Duties :
2015-2016-Verifier Team Leader
Worked hand in hand with the call centre manager making sure that the correct customer details are being processed.
Be on the lookout of all fraud that is happing with I the company by making sure that the sales agent sell to customers the meet company criteria.
Implement and review activities that support good practice and quality sales.
Lead, support, coach and monitor verification agents to make sure that they are doing their jobs correctly.
Responsible for supporting and motivating verifier agents to make sure that they sell insurance and objection handle correctly.
Interact with customers and also handle all quarries and complaints from customers.
2017-2018 Team Leader
Manage day to day running of team
Setting of incentives according to the performance of the agent from weekly reviews to be done and presented to Campaign Manager on a weekly basis.
Supervise, manage and motivate sales agent on a daily basis.
Coach and assist underperforming sales agents to assist them up their sales skills.
Lead team and set good example and engage the team to achieve daily sales target.
Monitor team performance and reports, recognise performance on each level and reward accomplishments.
Liaise with Human Resources for attendance register and disciplinary action, planning and managing of leave report.
Setting incentives according to the performance of the agents from weekly to monthly review to be done and presented to CM.
Name : Nadeem Dawood
Contact : 073-***-****
Company : Zillionaire E Magazine
Position : Journalist/ HR Manger
Period : 2014 (Journalism Internship)
Reason for leaving : Contract Ended
Duties :
Worked as HR manager ensuring that the day to day running of the company
Do bookings for the company events
Answer office calls, set up meetings
Do all admin work for the company and do meeting minutes
Organise staff and board meetings
Do filling, draw up company contract and company policies for junior employees.
Handle interviews and shortlisting of all candidates
Organise company functions
Compile articles from the interviews that I have done and send it to the editor before deadline date or time.
Go finding stories before another publication has published it.
Name : Vukile Manzi
Contact : 072-*******
Company : Galeforce Marketing
Position : junior Promoter
Period : 2011-2012 (Part Time)
Reason for leaving : Part Time job while studding
Duties :
Interact with customers that are at retail stores coming to buy the certain product that is being promoted.
To ensure that customers are aware of the products that is on promotion at that time, to increase revenue of that product.
Assist customers in tasting the product
Do stock taking of all the stock that was left from the promotion
Give feedback on what the customers thought/ had to say about the product
Name : Gale
Contact : 031-***-****
Silindile Zondi
602 Phezulu Road
Imbali Unit 13
Pietermaritzburg
3201
*****************@*****.***
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