IB Front to Back Operations
Resume:
Kam Singh
*****.***@*****.***
To Whom it may Concern:
Please see the attached for my CV. I have been in Finance for over 10 years starting out in Retail earning my Series 7 and 63. Most of my career has been spent in various client facing roles in Investment Banking on the Institutional Sell Side with a focus on Fixed Income, Equity and Credit Derivatives; ultimately switching from BAU to business analytics and projects.
My specialty is Business and Data Analytics. I am comfortable writing Business Requirement Documents as well as Key Performance Indicators all while working with various teams with different needs. I also have a passion for Big Data Analysis taking complex data through multiple sources and simplifying for management, even working on Board Decks to provide senior management a view of pain-points.
My experience has given me a hands-on level appreciation of the trade-life-cycle from beginning to end including onboarding the client initially, getting them set up on an electronic trading platform (if applicable), ensuring the Front Office system correctly relays information to Validation/Booking, and ultimately make sure confirmations go out on time and settlements are done as per regulatory requirements. In each step of my career I know if I faced the client, I represented the bank; a responsibility I took seriously.
In my most recent role I started my own consulting company which focuses on ever changing regulatory requirements and how to keep Front Office, Legal and the Back end all aware of changes and to ensure business continuity.
When not in a client facing role, I have focused on MIS, Projects/New Systems and Knowledge Transfer (training offshore/onshore teams). Please take a moment to review the below and if you think I am a good fit for your team, please feel free to contact me.
Thank you for your time,
Kam Singh
*****.***@*****.***
Kam Singh
65 Yale Road, Hartsdale, New York 10530 Main: (914) 804- 7797 Email: *****.***@*****.***
www.linkedin.com/in/kam-singh-2019
Professional Experience – 10 years of experience from supporting Front to Back Offices in Investment Banking with a focus on Sales Support, Regulatory Requirements, Onboarding and other Operational Processes in roles ranging from BAU to Change Management.
DK Consulting NY January 2018 – Present
Business Analyst - Regulatory
●Worked with a Top-Tier Investment Bank to facilitate change management of FINRA Regulatory Requirements as the subject matter expert and project manager between Front Office, Legal, Regulatory and Compliance Teams
●Identified an operational risk and solutioned an active monitoring and process auditing tool reducing industry fines and fees by 60%
●Created business and functional requirement documentation for the client based on metrics driven data, regulation, and stakeholder input
●Defined Key Performance Indicators to measure success and empower management to foster a culture of quantitative strategic decision making
●Used the Agile/Waterfall methodologies to manage requirements and delivery expectations between all stakeholders.
●Performed UAT Testing on the client’s use case scenarios to ensure the product developed satisfies the identified problem statements
●Implemented Kaizen process improvement to iteratively identify and resolve operational bottlenecks; reducing both financial and reputational risk
Medical Sabbatical September 2017 – December 2017
Barclays Bank PLC - New York, NY June 2014 - September 2017
Electronic Trading Operations Onboarding and Sales Support – Fixed Income/ Equity Derivatives
●Worked closely with Fixed Income Sales to onboard targeted clients to electronic platforms, MarketAxess, Bloomberg and TradeWeb. Acted as a point person to complete KYC, Client Regulatory and Legal to ensure the clients can trade electronically, be it bilateral or on SEF
●Assisted Sales Management in auditing sales credits, ensuring proper credits were applied to the correct sales person, remapping individual clients or entire Asset Managers when needed.
●Worked with Human Resources and Senior Sales Management to come up with a Sales Leaver Report where we would be notified of a Sales Person leaving by HR. This would allow us to contact Sales Management and input a new sales contact, reducing our dummy trades by 80% month-over-month keeping within FED guidelines
●Analyzed volumes across platforms, products and clients while identifying pain points for management, escalating to senior sales management when needed
●Assisted Sales in the transition to Salesforce/Flightdeck after extensive UAT testing.
Client Regulatory Onboarding/Outreach
●End-to-end ownership of the regulatory process including working with the business to assess regulatory impacts, target clients, outreach and tracking regulatory compliance.
●Designed trackers for various outreaches including EMIR Port Rec, Dodd Frank Protocols, FINRA, Variation/Initial Margin, vLocker and various other regulatory outreaches.
●Worked with sales to ensure their clients were compliant from a regulatory standpoint. As regulations can be complex, worked on behalf of sales with external clients and their legal councils to be compliant.
●Helped develop a simple tool where Client Regulatory could simply tell which regulations were missing. Helped sales use the tool and understand the Client Regulatory process, reducing email volumes by 60%.
Barclays Bank PLC (via Sapient)- New York, NY Feb 2013-April 2014
Data Analyst - Equity Derivatives Reporting and Confirmations
●Analyzed raw data and created daily metrics for senior management in order to identify volumes, trends and spot issues that could cause violations in EMIR/ Dodd Frank compliance. Spoke directly with Front and Back Office account owners to have details/updates for escalations to management and eliminate noise in aged item reporting
●Improved EMIR T+1 trade confirmation dispatch times from 29% to 87% over a 3 month period by implementing templates with Sales/Trading; thus ensuring correct and timely data feeding downstream to various areas of operations
●Worked with Front Office and Legal to address regulatory concerns and target particular clients; urging MCAs and electronic confirmations. Significantly reduced paper confirmation volume by 65% and further helping the bank to comply with ever stringent regulations
●Presented EMIR/Dodd Frank updates to Prime Brokerage Senior Management on a monthly basis and escalated various issues from stalls in MCA negotiations to internal Front/Middle Office booking issues also affecting compliance. This proactive approach helped foster communication between Ops and Trading
●Handled high volume\EMIR risk clients with day-to-day confirmations ensuring compliance in affirmations and confirmations to EMIR/FED standards. Handled both paper and DTCC confirmations
Small Business Owner- Newburgh, NY Oct 2011- Dec 2013
●Started a car wash which took off successfully while continuing to pursue career opportunities in finance.
●Developed business by earning contracts for local police, taxi and car dealerships
The Royal Bank of Scotland- Stamford, CT Nov 2009- Oct 2011
Client Relationship Manager: Interest Rates, Credit/Fixed Income, FX and Equity Derivatives
●Handled day-to-day operations for clients designated by management as "Critical Clients." Day-to-day operations included ensuring funds were onboarded correctly, liaising with FO to book trades, ensuring trades fed downstream, reviewing finalized confirmations and confirming trade settlements
●Visited with key clients and addressed operational issues both client side and bank side. Attended broader client meetings with Front Office Relationship Managers to address high level operational concerns
●Processed daily reconciliations for all FX, IRS, Credit and Equity trades for target clients, producing daily aged break reports and working in conjunction with various team leads to resolve outstanding issues
●Managed several key client facing projects including granting FTP position access, T-0 valuations, DTCC/Markitwire interoperability, an overhaul of the settlement instructions system, and also the systematic implementation of new products
●Analyzed break trends and implemented improvements in Front-to-Back processes ensuring data quality and STP for confirmations and settlements, thus improving Z/Yen results with counterparties
●Worked with Change Management in gathering metrics and other BRD requirements. Worked with various teams to write test scripts and perform UAT testing
●Worked directly with Front Office Structuring Team to ensure proper bookings, documentation and settlements (pre/post) improving the customer experience on an operational level
●Gathered various forms of trade confirmations including Paper/DTCC/ Markitwire/Misys/Wallstreet for internal Dodd Frank audits as well as responded to requests from clients for audits, resolving and escalating breaks when needed
●Represented RBS on ISDA calls for Credit/Life Cycle Events and processed needed trades via DTCC/Paper Confirms
IRS/Credit/Structuring Derivatives Confirmations Analyst
●Trained new hires offshore for the confirmations process and remotely managed a team of 5
●Primary point of contact for Top Tier clients wanting to affirm trades or confirm via paper, DTCC or Markitwire
UBS Investment Bank (via Wipro)- Stamford, CT Nov 2007- Nov 2009
Business Analyst - hired to learn the Confirmations/Affirmations process, gather metrics such as KPIs and BRDs in an effort to offshore certain processes to lower-cost centerer
Onshore Lead for Equity Derivative Confirmations
●Affirmed, Drafted and chased ISDA confirmations according to Front Office booking systems
●Created a tracker to ensure all confirmations were sent out before ISDA rules and to chase clients that have not confirmed trades. Escalations to Front Office when needed
●Identified high volume clients with the tracker and made suggestions to Legal and Front Office to sign Master Confirmation Agreements to reduce total paper volume and a major push to electronic confirmations via Swapswire or DTCC.
Offshoring Lead for Equity Derivatives Back Office
●Selected to lead operational offshore push for Equity Derivatives Back Office including gathering of onsite performance metrics (also used as a benchmark against offshore performance), compiling Business Requirement Documents and assisted management in Vendor Management.
●In addition to Confirmations, became proficient in both Settlements (pre/post) in order to train new hires. Once trained, remotely managed a team of 6 Confirmation Analysts and retained a T+2 for paper confirmations on 95% of trades
KYC Offshore Team Lead
●Based on previous success in offshoring Equity Derivatives Confirmations and Settlements, was selected to learn the KYC processes replicate the offshoring push with KYC analysts
●Performed KYC due diligence for new and existing clients encompassing a range of corporate structures and legal structures due to jurisdictions in Asia/EMEA. Also responsible for obtaining USA Patriot Act Certification for foreign banks
●Highly proficient in use of Bankers' Almanac, World Check, OFAC and other internet based services used for due diligence
●Knowledge and experience with Chinese Wall, FINcen, FATF, Bank Secrecy Act, USA Patriot Act, and SARs
●Trained new hires on-site (Hyderabad, India) and once complete, managed a team of 5 remotely (Stamford, CT)
Operational Risk Reporting (MIS):
●Reported to management utilizing various Excel/Access skills with analysis on volumes, trends and breaks.
●Streamlined MIS with the use of VBA and macros ensuring novice Excel users could also run daily metrics
●Reported on outstanding legal issues, outstanding issues for Client Relation Meetings and FED reports.
●Operational Risk Reports for clients on internal watch lists or ad-hoc risk reports while monitoring news outlets.
AXA Advisors- Lake Success, NY Feb 2007- Oct 2007
Financial Advisor
●Obtained Series 7 and 66. Booked trades for Non-Discretionary Clients in internal systems including Equities, Bonds, Insurance and Annuities.
●Assessed long-term and short-term goals of individual clients and corporations by analyzing market data and client needs.
●Assessed cost basis and work with tax professionals in the best interest of the client.
Software Proficiencies
Excel (VBA, Macros, Pivot Tables), PowerPoint, Access, Business Objects, DTCC, Bloomberg Terminal
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