SAHIL RISHI
An independent and self-motivated person ready to
learn new things and accept challenges
*************@*****.***
** **** **** ******, ********, Canada
facebook.com/rishisahil
WORK EXPERIENCE
03/2014 – 05/2019
CUSTOMER SERVICE ANALYST
SHREE KRISHNA EXPORTS
KURUKSHETRA, INDIA
THE COMPANY EXPORTS RICE,PULSES AND SPICES ALL OVER THE WORLD
• Identified design, process and equipment options to satisfy client needs, minimize costs and limit potential operational problems.
Oversee daily sales operations.
Seamlessly fill in for any position that is vacant or area that is temporarily short handed.
• Dealt with the clients and explained them the costs and benefits of their purchase.
• Foster an environment in which clients enjoyed high level of service and employees are motivated to deliver top performances.
• Evaluated and addressed individual workers’ needs and concerns. • Practiced cognitive behavioural, motivational enhancement and structural workers and their relatives’ therapy.
Trained new sales people personally on protocols, customer service goals, sales scripts and paper work.
Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
Record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews and multiple “Employee of the Month” honors Contact: PRATEEK GOEL – +91-787*******
EDUCATION
07/2011 – 06/2013
MA - Gandhian and peace studies
PANJAB UNIVERSITY
CHANDIGARH, INDIA
• WES assessed Post-
Diploma equivalence
07/2007 – 05/2011
BTECH - Mechanical
• Maharishi Markadeshwar University
AMBALA,INDIA
Computers as a subject in
1st year
• WES assessed Bachelor
Degree equivalence
SKILLS
• Attentive listener • Strategic planner
• Grief and bereavement counselling
• Excellent interpersonal skills • Empathetic
• Natural leader • Strong communicator Sensitive
• Grief and bereavement counselling Quick learner
MS Word and Excel
CERTIFICATES
Certificate of completion for “Microsoft Office 2016 Suite of Applications” from UDEMY (06/2019)
Useful Excel for Beginners (07/2019)
Very good knowlegde of MS Excel.
VERY ACTIVE ON COURSERA AND UDEMY TO DO VARIOUS
ONLINE COURSES
LANGUAGES
ENGLISH,PUNJABI,HINDI
Native or Bilingual Proficiency
INTERESTS
SOCIAL WORK
Achievements/Tasks
Courses
Courses